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Hilton New Orleans/St. Charles Avenue

4.0 star property
Travelers step into a historic New Orleans setting where fine dining meets Southern hospitality in a central downtown location

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Exterior - Hilton New Orleans/St. Charles Avenue (New Orleans)
Bar (on property) - Hilton New Orleans/St. Charles Avenue (New Orleans)
Meeting facility - Hilton New Orleans/St. Charles Avenue (New Orleans)
Reception - Hilton New Orleans/St. Charles Avenue (New Orleans)
Lobby - Hilton New Orleans/St. Charles Avenue (New Orleans)
The Hilton New Orleans/St. Charles Avenue combines Southern charm with upscale comfort in the heart of the city. Visitors can enjoy authentic Cajun/Creole dishes at Luke restaurant, unwind beside the welcoming lobby fireplace, or stop by the on-site café for a quick coffee.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Parking available

Room options

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Showing 16 of 16 rooms

View all photos for 1 KING BED CORNER ROOM ON ST. CHARLES AVENUE

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1 KING BED CORNER ROOM ON ST. CHARLES AVENUE

  • Sleeps 2

View all photos for 1 KING BED SUITE - LARGEST ROOM FEATURES A

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1 KING BED SUITE - LARGEST ROOM FEATURES A

  • Sleeps 2

View all photos for 1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

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1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER

  • Sleeps 2

View all photos for Room, 2 Double Beds

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Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

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Room, 1 King Bed

8.4 out of 10
Very good
(57 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bathtub

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Suite, 1 Bedroom, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

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Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

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Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

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Room, 1 King Bed (Accesible, Roll-in Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

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Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

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Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

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Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Bathtub (Accesible)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in New Orleans Central Business District, a neighborhood in New Orleans, Hilton New Orleans/St. Charles Avenue is near a train station. Bourbon Street and Jackson Square are notable landmarks, and the area's natural beauty can be seen at City Park and Audubon Park. Looking to enjoy an event or a game while in town? See what's going on at Caesars Superdome. Spend some time exploring the area's activities, including golfing. Visit our New Orleans travel guide
Map
333 Saint Charles Ave, New Orleans, LA, 70130

What's nearby

  • Canal Street
    Canal Street
    3 min walk - 0.2 miles
  • Royal Street
    Royal Street
    5 min walk - 0.3 miles
  • Bourbon Street
    Bourbon Street
    5 min walk - 0.3 miles
  • NewOrleans_HarrahsNewOrleansCasino_6224022_01
    Caesars New Orleans Casino
    10 min walk - 0.6 miles
  • Caesars Superdome in New Orleans
    Caesars Superdome
    11 min walk - 0.6 miles

Getting around

  • St. Charles at Union Streetcar Stop
    1 min walk
  • New Orleans Union Passenger Terminal
    16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    20 min drive

Restaurants

  • Luke
    1 min walk
  • Starbucks
    2 min walk
  • French Truck Coffee
    2 min walk
  • Streetcar Cafe
    1 min walk
  • Fourth Wall
    2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Upscale hotel near Bourbon Street
Located close to French Quarter Visitor Center and National World War II Museum, Hilton New Orleans/St. Charles Avenue provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Cajun/Creole cuisine restaurant, Luke, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a fireplace in the lobby and a bar, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and coffee/tea in the lobby
  • Concierge services, a porter/bellhop, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 252 rooms boast comforts such as premium bedding and first-run movies, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • 47-inch HDTVs with premium channels and first-run movies
  • Coffee/tea makers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hilton New Orleans/St. Charles Avenue pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 52 per night.

What time is check-in at Hilton New Orleans/St. Charles Avenue?

Check-in start time: 4:00 PM; Check-in end time: 5 AM.

What time is check-out at Hilton New Orleans/St. Charles Avenue?

Check-out is at 11 AM. Late check-out is available for USD 100 (subject to availability).

Where is Hilton New Orleans/St. Charles Avenue located?

Located in New Orleans Central Business District, this hotel is within a 15-minute walk of Bourbon Street, French Quarter Visitor Center, and National World War II Museum. Caesars Superdome and Ernest N. Morial Convention Center are also within 15 minutes. St. Charles at Union Streetcar Stop and St. Charles at Poydras Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton New Orleans/St. Charles Avenue Reviews

8.4

Very Good

8.8

Cleanliness

9.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 566 out of 1008 reviews
Rating 8 - Good. 232 out of 1008 reviews
Rating 6 - Okay. 99 out of 1008 reviews
Rating 4 - Poor. 58 out of 1008 reviews
Rating 2 - Terrible. 53 out of 1008 reviews

Reviews

Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the French quarter with small cafes to enjoy a good breakfast and even lunch. We enjoyed riding the street car on St Charles Av paying 80 cents roundtrip with stops in the garden district and Audubon park and zoo.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Corley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and my room was super spacious and nice. Would definitely stay again
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fridge was not functional. The staff was kind
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Bryan

Staff was excellent! We had a safe in the room that didn’t work and they fixed it immediately. Location to French Quarter is wonderful, we walked with no problem.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was perfect for my stay. It was clean, quiet and the bed and pillows were comfortable. The staff were friendly and welcoming. The hotel was walking distance to everything, we didn't need to use an uber our whole stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Room clean, comfortable, great location, and quiet.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Staff - friendly and helpful and the restaurant
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Great location and accessibility to food and Canal Street along with jazz clubs. The price was right for a weekend getaway. I would definitely stay again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with delicious restaurant next door.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed during December, the hotel was beautifully decorated for the holidays. Friendly staff, quiet place to stay
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Ashley

Disliked: Amenities
In a “remodeled” king size room, we had one chair and a broken phone. The rooms are very small. We had to beg for clean towels every day. Going to the front desk to ask for help was usually met with disdain and sarcasm.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The staff went out of their way to accommodate any need we had.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marybeth

Liked: Cleanliness, amenities, property conditions & facilities
Great location - beautiful clean hotel . Super comfy bed . This will be my go to hotel for New Orleans .
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Saadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great location!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
Good location. Friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Great location Very nice staff and clean rooms
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at the Hilton. Great location close to everything
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness
The vibe was amazing. Proximity to the French Quarter was a winner.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Antonya

Liked: Cleanliness, staff & service
2 day stay. Didn’t have towels for us 2nd day. Room smelled like mildew. Valet was never there. One small microwave for guests to heat their food. Hotel was in good area, staff was overall friendly and hotel was clean.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Bridgette

Liked: Cleanliness, property conditions & facilities
Very nice location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
I loved my stay. Everyone, the staff was friendly and helpful. Room clean, building clean. Beautiful staff and stay.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Carrie

Great location, really nice
Stayed 2 nights in Nov 2025