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Hilton New Orleans/St. Charles Avenue

4.0 star property
Hotel with a restaurant, 6-minute walk to Bourbon Street

Choose dates to view prices

The Hilton New Orleans/St. Charles Avenue combines Southern charm with upscale comfort in the heart of the city. Visitors can enjoy authentic Cajun/Creole dishes at Luke restaurant, unwind beside the welcoming lobby fireplace, or stop by the on-site café for a quick coffee.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(47 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Accesible, Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

King Suite

  • Sleeps 4

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

Hearing Accessible Two Double Room

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible One-Bedroom King Suite with Tub

  • Sleeps 4

Mobility Accessible King Room with Roll-In Shower

  • Sleeps 2

Hearing Accessible King Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Bathtub (Accesible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Corner King Room

  • Sleeps 2

Room With Double Bed-Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

Two Double Room

  • Sleeps 4

Two Double Corner Room

  • Sleeps 4

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About the neighborhood

Map
333 Saint Charles Ave, New Orleans, LA, 70130

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Bourbon Street - 5 min walk - 0.3 miles
  • Caesars Superdome - 11 min walk - 0.6 miles
  • Ernest N. Morial Convention Center - 13 min walk - 0.7 miles
  • National World War II Museum - 13 min walk - 0.7 miles

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Luke - ‬1 min walk
  • ‪Streetcar Cafe - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Fourth Wall - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Upscale hotel near Bourbon Street
Located close to French Quarter Visitor Center and National World War II Museum, Hilton New Orleans/St. Charles Avenue provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Cajun/Creole cuisine restaurant, Luke, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a fireplace in the lobby and a bar, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and a 24-hour front desk
  • An elevator, free newspapers, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 252 rooms boast comforts such as premium bedding and first-run movies, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • 47-inch HDTVs with premium channels and first-run movies
  • Coffee/tea makers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Frequently asked questions

Is Hilton New Orleans/St. Charles Avenue pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 52 per night.

What time is check-in at Hilton New Orleans/St. Charles Avenue?

Check-in start time: 4:00 PM; Check-in end time: 5 AM.

What time is check-out at Hilton New Orleans/St. Charles Avenue?

Check-out is at 11 AM. Late check-out is available for USD 100 (subject to availability).

Where is Hilton New Orleans/St. Charles Avenue located?

Located in New Orleans Central Business District, this hotel is within a 15-minute walk of Bourbon Street, French Quarter Visitor Center, and National World War II Museum. Caesars Superdome and Ernest N. Morial Convention Center are also within 15 minutes. St. Charles at Union Streetcar Stop and St. Charles at Poydras Stop are within a 2-minute walk.

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Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 541 out of 1004 reviews
Rating 8 - Good. 249 out of 1004 reviews
Rating 6 - Okay. 101 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 53 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carrie

Great location, really nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Saadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great location!
Stayed 4 nights in Oct 2025

10/10 Excellent

Tanesha

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. The location was very convenient; we were able to walk to most attractions
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building and beautiful area. Very convenient to popular areas.
Stayed 2 nights in Oct 2025

8/10 Good

Janice K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 4 nights in Oct 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, plenty of food option, close to dome, Bourban Street, French Quarter and casinos. The staff was very helpful and friendly, i would definitely book again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and service at Lukes was outstanding.
Stayed 4 nights in Sep 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and easy access to the tralley. Be careful around your surroundings. The front desk staff was very good and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and thoughtful
Stayed 3 nights in Sep 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Torri and Danielle are fantastic staff members.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr E was excellent and the three ladies at the Front desk Sunday morning were excellent also one worked my entire stay I forgot her name but will definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is definitely one of the nicest we have been to personal was extremely friendly and helpful throughout our visit. Parking garage directly across street for those that don’t need valet.
Stayed 1 night in Sep 2025

8/10 Good

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and great staff! I only wish they put hand soap in our bathroom.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visit for Essence Festival the stay great
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. Great beds very clean and excellent location.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Requested early check in and was promised a room by 3:30. Our room was not ready until nearly 4;50 p.m.
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed overnight on the way back home. comfortable nice room. good walking distance to most things.
Stayed 1 night in Aug 2025

6/10 Okay

AMY

The good: Hotel well located within walking distance to French Quarter, WWII museum and many other places. Room was fine. Bed was comfortable. The not so good: Left note in shower to refill body wash, not done. Tried multiple times/days to call guest services, rang & rang, no answer. finally got body wash on day 3. Room service tray was left outside a nearby room for 2 nights. They did not offer printed folio at checkout, I assumed it would be emailed. Had to ask for digital copy from Hilton.com 4 days later.
Stayed 4 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
It was a perfect location to everything I wanted to do would definitely choose this hotel again for my next visit
Stayed 3 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with a good location!
Stayed 2 nights in May 2025

10/10 Excellent

Lorraine

Liked: Property conditions & facilities
Great stay. The location was very convenient, the room was clean and the staff was fantastic!
Stayed 3 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it was easier to access car other then that everything was perfect!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean!

Hotel was clean and customer service was pleasant!
Stayed 4 nights in Apr 2025

2/10 Terrible

Rene Mauricio

Liked: Cleanliness
Disliked: Property conditions & facilities
I arrived early at around 11 AM and was told my room would be ready by 2 PM. When I returned at 2, the manager was extremely rude and told me I “should have known” that check-in is after 4 PM. Her attitude completely ruined my experience, and I ended up waiting an additional two hours in the lobby. On top of that, at checkout I was charged $161 CAD more than the $103 CAD Expedia had stated in addition to the $1,000+ I had already paid for my three-night stay. While the location is good, the service is terrible. I am a Hilton Honors member, and this is by far the worst hotel and worst experience I’ve ever had with this chain. I would absolutely not recommend this property. The hotel does not have parking either, you will need to pay for valet parking or park somewhere else.
Stayed 3 nights in Nov 2025
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Policies

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