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Hilton Garden Inn New Orleans Airport

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
37-inch flat-screen TV with premium channels, iPod dock, pay movies

Overview of Hilton Garden Inn New Orleans Airport

Hilton Garden Inn New Orleans Airport

3 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationPontchartrain Center6 min walk
  • Popular LocationTreasure Chest Casino7 min walk
  • Popular LocationCafe Du Monde2 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)8 min drive

Choose dates to view prices

About this area

Kenner

Located in Kenner, Hilton Garden Inn New Orleans Airport is connected to the convention center. National World War II Museum and New Orleans Museum of Art are cultural highlights, and some of the area's attractions include Audubon Zoo and Audubon Aquarium of the Americas. Looking to enjoy an event or a game while in town? See what's happening at Mercedes-Benz Superdome or Smoothie King Center.
Popular Location

What's nearby

  • Pontchartrain Center - 6 min walk
  • Treasure Chest Casino - 7 min walk
  • Cafe Du Monde - 2 min drive
  • Susan Park - 6 min drive
  • Lafreniere Park - 7 min drive

Getting around

  • New Orleans Union Passenger Terminal - 18 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 8 min drive

Restaurants

  • The Garden Grille and Bar – Restaurant with a bar offering American cuisine. Serves breakfast and dinner.

About this property

Hilton Garden Inn New Orleans Airport

3-star hotel connected to the convention center in Kenner - Louis Armstrong International Airport
This hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 122 rooms feature comforts like Select Comfort beds and premium bedding, while conveniences include refrigerators and microwaves. Guests will also find free WiFi, free wired Internet, and iPod docks.
Hilton Garden Inn New Orleans Airport offers 122 accommodations with iPod docking stations and safes. Select Comfort beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kenner hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 12.95 for adults and USD 6.95 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (1650 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 37-inch flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.95 for adults and USD 6.95 for children (approximately)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Airport New Orleans
Hilton Garden Inn New Orleans Airport
Hilton Garden Inn New Orleans Hotel Airport
Hilton Garden Inn New Orleans Airport Hotel Kenner
Hilton Garden Inn New Orleans Airport Hotel
Hilton Garden Inn New Orleans Airport Kenner
Hilton Kenner
Hilton Garden Inn Kenner
Kenner Hilton Garden Inn
Hilton New Orleans Kenner
Hilton Garden Inn New Orleans Airport Hotel
Hilton Garden Inn New Orleans Airport Kenner
Hilton Garden Inn New Orleans Airport Hotel Kenner

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 379 out of 986 reviews
5 - Excellent 38%
Rating 4 - Good. 343 out of 986 reviews
4 - Good 35%
Rating 3 - Okay. 146 out of 986 reviews
3 - Okay 15%
Rating 2 - Poor. 69 out of 986 reviews
2 - Poor 7%
Rating 1 - Terrible. 49 out of 986 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location is good. It was very quiet. The common area was very nice. The facility was still practicing full Covid measures. While the pool was closed, it was an eyesore to look at. My biggest complaint was the armchair in the room. It was totally nasty and disgusting. The second complaint is that I didn't get my room serviced on the second day of the stay.
Stayed 2 nights in Jun 2021

1/5 Terrible

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
After the gentleman that checked us in finished his shift, no one came to relishing. So, the whole facility was left unstaffed from 5 am until I checked out. No breakfast! I had to find my own towels and hair dryer.
Stayed 1 night in Jun 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Most of the staff was friendly and helpful, one in particular wasn't. The rest was downhill. Pool was closed, Dirty parking lot and grounds, Inside, no continental breakfast or coffee bar. dirty floors, hall and room carpets. Bathroom sink that wouldn't drain, floor dirty, Coffee station dirty and one coffee pod for two adults with condiment packets open and no stirrers. No garment bag or extra blanket in room. One light bulb in dual lamp between beds. Stained bed sheets on one bed and unattached headboard that bumped when you moved. At every aspect we felt as though as little was done as possible. A very unpleasant stay and we couldn't leave fast enough.
Stayed 2 nights in Jun 2021

2/5 Poor

Traveled with family
Disliked: Amenities, property conditions & facilities
The floor in the room was sticky. There was no shuttle to the airport. The computer at the front desk stopped working. There was only one person for check in which resulted in a long wait.
Stayed 1 night in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the room, it was clean and quiet but the air conditioning made a noise when it was about to stop. I did not like the fact that there was no food available at the hotel. I assumed there will be a restaurant at the site. It is not that far from Downtown New Orleans but it costs a lot for taxi to downtown.
Stayed 4 nights in May 2021