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Extended Stay America Suites New Orleans Metairie

2.5 star property
Hotel in Metairie with free breakfast and a 24-hour front desk

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Photo gallery for Extended Stay America Suites New Orleans Metairie

Lobby
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby
Exterior
Desk, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
3300 S I 10 Service Rd W, Metairie, LA, 70001

What's nearby

  • Metairie Business District - 1 min walk - 0.0 miles
  • Lakeside Shopping Center - 15 min walk - 0.8 miles
  • Caesars Superdome - 9 min drive - 7.6 miles
  • Tulane University - 9 min drive - 6.7 miles
  • Bourbon Street - 10 min drive - 8.5 miles

Getting around

  • Cemeteries Transit Terminal - 6 min drive
  • New Orleans Union Passenger Terminal - 17 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 14 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Acme Oyster House - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Outback Steakhouse - ‬3 min drive

About this property

Extended Stay America Suites New Orleans Metairie

Hotel near Caesars Superdome
Extended Stay America Suites New Orleans Metairie provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • An elevator, a 24-hour front desk, and a vending machine
  • Smoke-free premises and a front-desk safe
Room features
All 102 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Kitchens, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Metairie
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel Metairie
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie Hotel
Extend Stay America Orleans M
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie

Frequently asked questions

Is Extended Stay America Suites New Orleans Metairie pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Extended Stay America Suites New Orleans Metairie?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites New Orleans Metairie?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Extended Stay America Suites New Orleans Metairie?

Check-out is at 11 AM.

Where is Extended Stay America Suites New Orleans Metairie located?

Situated in Metairie, this hotel is steps from Metairie Business District, and within 3 mi (5 km) of Lakeside Shopping Center and Clearview Mall. East Jefferson General Hospital is 2.8 mi (4.5 km) away.

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Extended Stay America Suites New Orleans Metairie Reviews

Reviews

6.2
Rating 10 - Excellent. 197 out of 932 reviews
Rating 8 - Good. 222 out of 932 reviews
Rating 6 - Okay. 172 out of 932 reviews
Rating 4 - Poor. 136 out of 932 reviews
Rating 2 - Terrible. 205 out of 932 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Carlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay
Stayed 4 nights in May 2025

10/10 Excellent

Kirby

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very professional, and my stay was exceptional. Great experience, thank you!$!$
Stayed 1 night in May 2025

8/10 Good

Carlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful.
Stayed 3 nights in Apr 2025

8/10 Good

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
It was nice, not much to say, I only stayed one night.
Stayed 1 night in May 2025

10/10 Excellent

Kirby

Liked: Cleanliness, amenities, property conditions & facilities
Great experience!$!$
Stayed 14 nights in May 2025

8/10 Good

Consecrated

Liked: Amenities, property conditions & facilities
They have roaches
Stayed 4 nights in Jun 2025

8/10 Good

Carlotta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 5 nights in May 2025

10/10 Excellent

Jayraj

Liked: Cleanliness, property conditions & facilities
Vehicle safety and surroundings. Need some protection promise to vehicle.
Stayed 1 night in May 2025

6/10 Okay

Anthony

Disliked: Amenities
Location was good 20mins outside the city… Hotel could have been cleaner.
Stayed 3 nights in Feb 2025

10/10 Excellent

Fawn

Liked: Staff & service, property conditions & facilities, room comfort
It severs perfectly for what we were there for. I knew that I wouldn’t be in our room very much just needed a place to sleep and shower and was fairly decent, and so therefore it was perfect. I would stay again if used for this purpose again. Front desk was very helpful. And great location to plenty of things to do and food.
Stayed 2 nights in Mar 2025

10/10 Excellent

adebola

Liked: Amenities, property conditions & facilities
Staff
Stayed 7 nights in Mar 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Already booked an alternate hotel. Completely unsafe. The entire hotel smells like pet urine. You can hear everything through halls. Not safe enough to stay night.
Stayed 1 night in Apr 2025

2/10 Terrible

Donja

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was very rude And unprofessional… I just left I didn’t even stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Hejun

Liked: Cleanliness
ok
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a lot of updates!
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Liked: Amenities
My only real complaint would be cleanliness. The stove definitely needed some attention. And the floor looked fine until I spilled water and upon wiping it up with the provided white towel, it was not even close to clean. The staff are friendly and helpful. The room was comfortable and a nice size.
Stayed 1 night in Mar 2025

2/10 Terrible

Mary

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly!
Stayed 2 nights in Aug 2024

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort

Good location. Friendly staff. Needs some attent

Room was clean. Facility too. 3 mornings out of our 6 day stay they were out of coffee at 8:am. Also no breakfast bars or muffins. Breakfast was advertised til 9:30. Staff were very friendly. No quarters available for laundry on sunday afternoon. We would visit here again because of location and staff. Some maintenance needed
Stayed 7 nights in Mar 2025

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get any housekeeping service my entire 3 day stay only when I needed tissue
Stayed 3 nights in Mar 2025

10/10 Excellent

JORDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Beaui Experience
Stayed 1 night in Nov 2024

8/10 Good

Rosalyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Need to hire better front desk staff

There was no staff at the front desk to check me in nor out. I had to yell in the lobby for someone to come out to check me in after waiting at the front desk for over 10 mins because the courtesy phone was inoperable. Another guest told me that this was their norm. Other than that I had a good stay. I may stay there again but they need to hire better staffing that will not leave their posts unattended and better serve the guests. Very unprofessional.
Stayed 1 night in Mar 2025

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was a excellent,peaceful,humble extravaganza…
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We bailed and didn’t stay

One of the worst hotels I’ve been to. We didn’t even stay. There was mold and stains on the carpet. We found cockroaches. The other rooms had stains on chairs. Overall very dirty and rundown.
Stayed 9 nights in Feb 2025

2/10 Terrible

Sawyer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at property, took 3 attempts to receive a clean room, desk clerk was rude. Got to room, toilet wouldn’t flush completely. Got up to take a shower the next morning to NO hot water! Worst motel experience EVER!
Stayed 1 night in Mar 2025