See all properties

Extended Stay America Suites New Orleans Metairie

2.5 star property
Travelers can grab complimentary morning coffee on-the-go, handle laundry needs on-site, and rest easy knowing front desk staff are available around the clock

Choose dates to view prices

Photo gallery for Extended Stay America Suites New Orleans Metairie

Lobby - Extended Stay America Suites New Orleans Metairie (Metairie)
Desk, iron/ironing board, free WiFi - Extended Stay America Suites New Orleans Metairie (Metairie)
Lobby - Extended Stay America Suites New Orleans Metairie (Metairie)
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi - Extended Stay America Suites New Orleans Metairie (Metairie)
Lobby - Extended Stay America Suites New Orleans Metairie (Metairie)
Extended Stay America Suites New Orleans Metairie offers a practical home base in central Metairie. Guests enjoy free to-go breakfast, in-room WiFi, on-site laundry, vending machines, and extended parking options.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Metairie is home to Extended Stay America Suites New Orleans Metairie. Magazine Street and Bourbon Street are notable landmarks, and travelers looking to shop may want to visit Canal Street and Royal Street. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Visit our Metairie travel guide
Map
3300 S I 10 Service Rd W, Metairie, LA, 70001

What's nearby

  • Metairie Business District
    Metairie Business District
    1 min walk - 0.0 miles
  • Economy Thrives
    Lakeside Shopping Center
    2 min drive - 1.4 miles
  • Crescent City Surgical Centre
    8 min walk - 0.5 miles
  • Omega Hospital
    1 min drive - 0.9 miles
  • Serenity Day Spa and Gifts
    3 min drive - 1.4 miles

Getting around

  • Cemeteries Transit Terminal
    6 min drive
  • New Orleans Union Passenger Terminal
    17 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    14 min drive

Restaurants

  • Circle K
    10 min walk
  • P.F. Chang's China Bistro
    3 min drive
  • Buffalo Wild Wings
    4 min drive
  • Acme Oyster House
    3 min drive
  • Little Tokyo Restaurant
    9 min walk

About this property

Extended Stay America Suites New Orleans Metairie

Hotel near Mississippi River
Extended Stay America Suites New Orleans Metairie provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A vending machine, a front-desk safe, and an elevator
  • Smoke-free premises and a 24-hour front desk
Room features
All 102 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Kitchens, refrigerators, and microwaves

Similar properties

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Sleep Inn & Suites Metairie - New Orleans West
Metairie
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
6.6 out of 10, 1,001 reviews
Sleep Inn & Suites Metairie - New Orleans West
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Metairie
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel Metairie
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie Hotel
Extend Stay America Orleans M
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie

Frequently asked questions

Is Extended Stay America Suites New Orleans Metairie pet-friendly?

Yes, this property allows pets (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites New Orleans Metairie?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Extended Stay America Suites New Orleans Metairie?

Check-out is at 11 AM.

Where is Extended Stay America Suites New Orleans Metairie located?

Situated in Metairie, this hotel is steps from Metairie Business District, and within 3 mi (5 km) of Lakeside Shopping Center and Clearview Mall. East Jefferson General Hospital is 2.8 mi (4.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Extended Stay America Suites New Orleans Metairie Reviews

6.4

6.4

Cleanliness

7.4

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 227 out of 998 reviews
Rating 8 - Good. 233 out of 998 reviews
Rating 6 - Okay. 181 out of 998 reviews
Rating 4 - Poor. 142 out of 998 reviews
Rating 2 - Terrible. 215 out of 998 reviews

Reviews

Verified

10/10 Excellent

keturah

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff and convenient location near shopping and restaurants.
Stayed 1 night in Feb 2026
Verified

8/10 Good

BRIGIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes clean rooms and shops nearby
Stayed 11 nights in Mar 2026
Verified

10/10 Excellent

keturah

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and the staff are friendly, helpful and available. The amenities are convenient and make you feel like you’re at your home away from home. ⭐️
Stayed 1 night in Feb 2026
Verified

8/10 Good

Susie

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable I love a good working heater unit because it was during a cold front, but the only thing about getting on the 4th floor is that the water may not be as hot, but all and all a good experience
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Carlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Kirby

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very professional, and my stay was exceptional. Great experience, thank you!$!$
Stayed 1 night in May 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service
Clean room but aged. Beds were comfortable. Walk by breakfast was not kept up. Nothing there but one muffin and a few granola bars. No coffee and no coffee pot in room
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Mary

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly!
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Anthony

Disliked: Amenities
Location was good 20mins outside the city… Hotel could have been cleaner.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Randall E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel, I was surprised at the size of the room for the price I paid. Room was very spacious liked the fact it had a kitchenette, stove top, sink, microwave and Refrigerator. Room was clean, had a nice clean smell. Front Desk Staff very friendly very helpful. Brandi very knowledgeable of area Restaraunts.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fawn

Liked: Staff & service, property conditions & facilities, room comfort
It severs perfectly for what we were there for. I knew that I wouldn’t be in our room very much just needed a place to sleep and shower and was fairly decent, and so therefore it was perfect. I would stay again if used for this purpose again. Front desk was very helpful. And great location to plenty of things to do and food.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Vinson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

Service was great and professional
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room late check in all what was to be expected
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Lynne

Front desk good service

It was good. We had to move rooms do to a smoker not following the posted non smoki g signs. We had to move. I have sever asthama & allergy. It shut me down in minuites of being in the room. The front desk handled it quickly . They moved us to a much cleaner room without the cigarette smoke. Good service.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Angela

Liked: Amenities
My only real complaint would be cleanliness. The stove definitely needed some attention. And the floor looked fine until I spilled water and upon wiping it up with the provided white towel, it was not even close to clean. The staff are friendly and helpful. The room was comfortable and a nice size.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort

Good location. Friendly staff. Needs some attent

Room was clean. Facility too. 3 mornings out of our 6 day stay they were out of coffee at 8:am. Also no breakfast bars or muffins. Breakfast was advertised til 9:30. Staff were very friendly. No quarters available for laundry on sunday afternoon. We would visit here again because of location and staff. Some maintenance needed
Stayed 7 nights in Mar 2025
Verified

2/10 Terrible

Janice

Disliked: Cleanliness, amenities
My stay at this property was extremely disappointing from start to finish. The room was nothing like the photos advertised on Hotels.com. When I arrived, the space was dirty, outdated, and poorly maintained. The microwave was broken and so was the chair, the bathroom had visible grime. The noise level was unbearable — loud guests, slamming doors, and hallway noise kept me up most of the day becauseI work over nights. The pnly staff person the was pleasant and welcoming was Rena. The other two people were rude and very unwelcoming. Their attitude felt unprofessional and dismissive. For the price I paid, I expected at least basic comfort and cleanliness, but this stay failed in every way. I honestly only stayed due to the fact that we were wait for our apartment to be ready so we were short on cash. And i know it would take forever to get a refund to go somewhere else. I will not be returning to this hotel, and I strongly recommend choosing another property if you want a clean, safe, and restful stay.
Stayed 14 nights in Nov 2025
Verified

8/10 Good

Rosalynn

Liked: Cleanliness, staff & service, property conditions & facilities

Mechelle's review

Great customer service. The hotel was clean and in order. The only problem I had was comfort, while trying to sleep. The pillows were to soft for me,due to a neck injury. All three put together didn't help. But overall I give an A-
Stayed 3 nights in May 2024
Verified

8/10 Good

Tamatha

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location was very close to food, dining, and entertainment. Located in a quiet area. The hotel was dirty. The lobby area, elevator, hallway to the room and the room was dirty. The floors don’t get mopped and rooms don’t get cleaned. I went to the nearest dollar tree and purchased bleach and fabuloso, and then clean the kitchen countertops, bathroom vanity, toilet, tub (dirt ring) and the leather chair. I also asked for a vacuum cleaner because the floor was dirty and had long stringy black hair on the bathroom floor and carpeted area. If the hotel and the room was clean I would have given this location five stars.
Stayed 5 nights in Feb 2024
Verified

4/10 Poor

Marla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all I want to say the front desk people at check in and check out were kind. As an extended stay hotel, I expected the room to have more things like plates, cups, utensils, cooking tools etc. in the cabinets. Even for 1 night, I was hoping for those items to eat in. I don't think I should have to ask but part of the experience of an "extended stay" hotel. While the flooring, towels, bed, shower and toilet felt fresh, stains on the counters/shelves, dirt underneath the liner of the trash can made me feel I would not want to stay here again. I also don't like being on the ground floor as a single traveler. As I was about to go to bed, the full size apartment refrigerator started making a loud noise. I decided to sleep through it instead of having someone in my room or having to move. I did have dinner leftovers in the fridge that I was able to microwave before my early morning departure.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Camille

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and luckily the other hotel guests were not noisy, but it was the dirtiest hotel I've ever stayed in. There was hair in the tub and on the counter when I arrived. No drain cover on the bathroom drain so you could see all the hair caught in the drain. Stains and damaged areas all over the carpet and bathroom counter. Lots of the furniture in the room was severely damaged. There was lots of mold growing around the vent at the elevator lobby that had been painted over. It's clear the entire place has not been kept up for years. I wasn't expecting much for what I paid, but I was definitely not expecting it to be that dirty. Also, it says breakfast is included, but they don't offer any breakfast. There is only a small coffee bar.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

So we get to the hotel & the gentlemen was friendly. So then we get to the room they have no ice machines on the property. They have ice trays in the freezer. Horrible Then i was looking for a coffee pot & they have none in the rooms. The only time for coffee is in the morning. So then we went to use the microwave to make popcorn & it was filthy. So i finally seen someone at the front desk told them about it. They went & cleaned it & i noticed the floor had crumbs on it. That happened after they cleaned the microwave. The bed (mattress) needs changing out. They didn't even have a blow dryer in the bathroom. The hallways needed vacuuming really bad. The bathtub had an acorn on the drain. Was not satisfied at all. Its a shame the money they charge you & things like this happen. I have a service dog & they charge me a fee & you get it back after you leave.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Sheryln

Liked: Staff & service
Disliked: Cleanliness
Building needs updating.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Janet

Liked: Cleanliness
Disliked: Staff & service, amenities
The room was clean, but musty smelling. AC worked. Very few staff. Lobby and outside entrance depressing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Disliked: Amenities
Front desk clerk was kind and very helpful.
Stayed 1 night in Jan 2026