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Canopy by Hilton New Orleans Downtown

4.0 star property
Stay downtown NOLA near Caesars Superdome and Smoothie King Center for great dining and attentive service, an authentic New Orleans experience.

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Photo gallery for Canopy by Hilton New Orleans Downtown

Exterior - Canopy by Hilton New Orleans Downtown (New Orleans)
Creator video - submitted by Journeyswithkris
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe - Canopy by Hilton New Orleans Downtown (New Orleans)
Lobby - Canopy by Hilton New Orleans Downtown (New Orleans)
Exterior - Canopy by Hilton New Orleans Downtown (New Orleans)
Canopy by Hilton New Orleans Downtown is in the heart of the city, steps from Canal Street. Enjoy Fusion cuisine at Ginger ROUX, convenient dry cleaning, in-room WiFi, and a fitness center to maintain your routine.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Room, 1 King Bed

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Tempur-Pedic bed
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

55-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Tempur-Pedic bed
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

55-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Tempur-Pedic bed
Down duvet
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Tempur-Pedic bed
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Tempur-Pedic bed
Down duvet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Tempur-Pedic bed
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Tempur-Pedic bed
Down duvet
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Tempur-Pedic bed
Down duvet
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Tempur-Pedic bed
Down duvet
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Tempur-Pedic bed
Down duvet
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Premium Corner King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

View all photos for One-Bedroom King Suite

Living area | 55-inch LCD TV with cable channels, TV, Netflix

One-Bedroom King Suite

  • Sleeps 4

Deluxe Room With 1 King Bed And Bathtub-Mobility And Hearing Accessible

  • Sleeps 2

Mobility/hearing Access Deluxe King Room with Roll in Shower

  • Sleeps 2

Mobility/hearing Access Deluxe Two Queen Room with Bathtub

  • Sleeps 4

2 Queen Bed Premium Corner Room

  • Sleeps 4

About the neighborhood

Located in New Orleans, Canopy by Hilton New Orleans Downtown is in the business district. Canal Street and Bourbon Street are notable landmarks, and travelers looking to shop may want to visit Café du Monde. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Visit our New Orleans travel guide
Map
1100 Tulane Avenue, New Orleans, LA, 70112

What's nearby

  • Canal Street which includes railway items, street scenes and a city
    Canal Street
    3 min walk - 0.2 miles
  • Colorful neon signs illuminate Bourbon Street's vibrant nightlife in New Orleans during twilight hours
    Bourbon Street
    6 min walk - 0.4 miles
  • NewOrleans_MercedesBenzSuperdome_502026_02
    Caesars Superdome
    8 min walk - 0.5 miles
  • NewOrleans_SmoothieKingCenter_6076634-1
    Smoothie King Center
    11 min walk - 0.6 miles
  • NewOrleans_HarrahsNewOrleansCasino_6224022_01
    Caesars New Orleans Casino
    15 min walk - 0.8 miles

Getting around

  • Tulane Stop
    2 min walk
  • New Orleans Union Passenger Terminal
    14 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    20 min drive

Restaurants

  • Holiday Inn Streetcar Restaurant
    3 min walk
  • Fiery Crab
    2 min walk
  • Chapter IV
    4 min walk
  • The Original Italian Pie
    4 min walk
  • Teddy's Cafe in The Roosevelt Hotel
    3 min walk

About this property

Canopy by Hilton New Orleans Downtown

Upscale hotel remodeled in 2022 and located near Canal Street
Located close to Caesars Superdome and Smoothie King Center, Canopy by Hilton New Orleans Downtown provides dry cleaning/laundry services, a bar, and a gym. The on-site Fusion cuisine restaurant, Ginger ROUX, offers lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • A banquet hall, a 24-hour front desk, and tour/ticket assistance
  • 2 meeting rooms, a water dispenser, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 176 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Tempur-Pedic beds, down comforters, and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch LCD TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, premium channels, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ginger ROUX
  • The Herbalist

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1959
  • Communal living room
  • Renovated entire property - March 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton New Orleans
Canopy by Hilton New Orleans Downtown Hotel
Canopy by Hilton New Orleans Downtown New Orleans
Canopy by Hilton New Orleans Downtown Hotel New Orleans

Frequently asked questions

Is Canopy by Hilton New Orleans Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 50 per pet, per week. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 52 per night.

What time is check-in at Canopy by Hilton New Orleans Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Canopy by Hilton New Orleans Downtown?

Check-out is at 11:00 AM.

Where is Canopy by Hilton New Orleans Downtown located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of Canal Street and Bourbon Street. Caesars Superdome and Caesars New Orleans Casino are also within 15 minutes. Tulane Stop and Canal at South Rampart Stop are within a 5-minute walk.

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Reviews

Canopy by Hilton New Orleans Downtown Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 486 out of 847 reviews
Rating 8 - Good. 197 out of 847 reviews
Rating 6 - Okay. 89 out of 847 reviews
Rating 4 - Poor. 43 out of 847 reviews
Rating 2 - Terrible. 32 out of 847 reviews

Reviews

10/10 Excellent

Brian R

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, and reasonable rate for pretty good location for my trip.
Stayed 2 nights in Dec 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to Canal and Bourbon streets but quiet at night.
Stayed 1 night in Dec 2025

8/10 Good

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service. Restaurant food was absolutely amazing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff extra friendly and helpful. I will be back really soon. Also for the views and all the extras, the price is EXCELLENT!
Stayed 1 night in Dec 2025

10/10 Excellent

Tangela

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The beds were comfortable and the staff was so hospitable.
Stayed 2 nights in Nov 2025

8/10 Good

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, spacious, and clean; we only stayed for one night for a concert, so we didn't spend too much time there.
Stayed 1 night in Sep 2025

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is on the border of the French Quarter. So you can easily walk to the French Quarter in under 10 minutes. The hotel is clean and safe. You need a key card to enter the building at night and to go up the elevators, so it is very safe. Breakfast is available for a fee in the lobby cafe. The staff is very friendly and helpful, especially LaLa at the front desk!
Stayed 6 nights in Dec 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Beds and pillows were so comfortable. Check-in crowded but additional agents were brought in to speed things up. Overall we were happy with our stay and will go again.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Good room, good bed, good shower. 8 minute walk to Acme Oyster in the Fr Qtr. Not a noisy area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
lots of construction during my stay and valet parking was expensive, we found cheaper parking at a garage nearby. Otherwise, everything was great! The room was really nice and the front desk staff was very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Danita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hosts
Stayed 2 nights in Sep 2025

10/10 Excellent

Oscar Manuel Perez

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, but we did not have one of the days the room cleaned. It did not clearly stated that they do not have parking for the car, had to pay $30 daily for one nearby (not bad, but not included). The beds were not the newest or best, you kind off sunk in.
Stayed 4 nights in Dec 2025

10/10 Excellent

Treneisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great,service was excellent and dining was excellent.
Stayed 2 nights in Sep 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The property had a nice location for the price. That's a couple blocks off canal. Gave you street cars. Two more blocks down. Put you in the quarter. Convenient breakfast and late night spots close by..
Stayed 4 nights in Nov 2025

8/10 Good

Julienne M

Liked: Cleanliness, staff & service, amenities
The Hilton Canopy hotel was very nice! The front desk and room service personnels were on point! Darryl and Miss Lala were very friendly, professional and kind. The hotel itself was beautiful and clean, but the surrounding areas were a bit dirty and filled with too many homeless people.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and clean

This was a gift for my daughter and son-in-law's anniversary. She said it was clean and nicely updated, especially the bathroom.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Got to take advantage of the free bikes take a ride through the city at your own pace
Stayed 4 nights in Aug 2025

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay and the staff was very professional
Stayed 4 nights in May 2025

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
The location was great in walkable distance of Canal Street and Bourbon Street. The area was safe and we found parking close for cheaper.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to activities, friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located - French Quarters was within walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Jatee

Liked: Staff & service
Nice clean property with great location
Stayed 1 night in Apr 2025

10/10 Excellent

Terri

Liked: Cleanliness, amenities
Everyone was so helpful at the hotel and friendly!
Stayed 1 night in Apr 2025