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Canopy by Hilton New Orleans Downtown

4.0 star property
Art Deco hotel with a fitness center and a 24-hour front desk

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Photo gallery for Canopy by Hilton New Orleans Downtown

Exterior
Lobby
Lobby
1 bedroom, premium bedding, down comforters, Tempur-Pedic beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

55-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Separate bedroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

55-inch LCD TV with cable channels, TV, Netflix

Deluxe Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, down comforters, Tempur-Pedic beds

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2022
Premium bedding
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1100 Tulane Avenue, New Orleans, LA, 70112

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Bourbon Street - 6 min walk - 0.4 miles
  • Caesars Superdome - 8 min walk - 0.5 miles
  • Caesars New Orleans Casino - 15 min walk - 0.8 miles
  • Ernest N. Morial Convention Center - 20 min walk - 1.1 miles

Getting around

  • Tulane Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 14 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fiery Crab Seafood Res - ‬2 min walk
  • ‪Monkey Board - ‬2 min walk
  • ‪Chapter IV - ‬4 min walk
  • ‪Cajun Mikes Pub 'N Grubb - ‬5 min walk
  • ‪Ruby Slipper Cafe - ‬4 min walk

About this property

Canopy by Hilton New Orleans Downtown

Upscale hotel remodeled in 2022 and located near Canal Street
Located close to Caesars Superdome and Smoothie King Center, Canopy by Hilton New Orleans Downtown provides dry cleaning/laundry services, a bar, and a gym. The on-site Fusion cuisine restaurant, Ginger ROUX, offers lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Smoke-free premises, tour/ticket assistance, and a water dispenser
  • An elevator, a 24-hour front desk, and 2 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 176 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Tempur-Pedic beds, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch LCD TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, free infant beds, and premium channels

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 for adults and USD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ginger ROUX
  • The Herbalist

Things to do

  • Free bicycle rentals
  • Gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1959
  • Communal living room
  • Renovated entire property - March 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 10 for children
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton New Orleans
Canopy by Hilton New Orleans Downtown Hotel
Canopy by Hilton New Orleans Downtown New Orleans
Canopy by Hilton New Orleans Downtown Hotel New Orleans

Frequently asked questions

Is Canopy by Hilton New Orleans Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 50 per pet, per week. Service animals are exempt from fees.

How much is parking at Canopy by Hilton New Orleans Downtown?

Valet parking is available for USD 47 per night.

What time is check-in at Canopy by Hilton New Orleans Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Canopy by Hilton New Orleans Downtown?

Check-out is at 11:00 AM.

Where is Canopy by Hilton New Orleans Downtown located?

Located in New Orleans Central Business District, this hotel is within a 10-minute walk of Canal Street and Bourbon Street. Caesars Superdome and Caesars New Orleans Casino are also within 15 minutes. Tulane Stop and Canal at South Rampart Stop are within a 5-minute walk.

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Canopy by Hilton New Orleans Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 393 out of 694 reviews
Rating 8 - Good. 167 out of 694 reviews
Rating 6 - Okay. 77 out of 694 reviews
Rating 4 - Poor. 33 out of 694 reviews
Rating 2 - Terrible. 24 out of 694 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay and the staff was very professional
Stayed 4 nights in May 2025

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located - French Quarters was within walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to activities, friendly staff.
Stayed 2 nights in Apr 2025

8/10 Good

Ovide

Liked: Cleanliness, amenities, property conditions & facilities
Other than the front desk lady being a little rude everything else was amazing … I was content with my stay there and will stay there again
Stayed 2 nights in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
We inquired about dropping our luggage off until it was time to check in. Not only were they willing to accommodate our luggage, but they actually let us check in early; right before noon. The staff on site were all very kind, professional and helpful. I would more than likely stay here when I return to New Orleans again. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Jatee

Liked: Staff & service
Nice clean property with great location
Stayed 1 night in Apr 2025

10/10 Excellent

Terri

Liked: Cleanliness, amenities
Everyone was so helpful at the hotel and friendly!
Stayed 1 night in Apr 2025

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
We’ll never be staying here again
Stayed 2 nights in May 2025

6/10 Okay

Jean

Liked: Property conditions & facilities
It was ok
Stayed 2 nights in May 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
I love the cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Our suite was spacious, clean & the temperature was well regulated. It was very quiet & dark (blackout shades) so we were able to rest & recharge. My only wish is that the mini fridge worked. We've stayed in 3 rooms & the fridges don't cool. Other than that it's great.
Stayed 2 nights in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it. Staff so great. Tiffany at the desk and the breakfast crew. Many thanks
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and relatively spacious. Staff was excellent! Very friendly and accommodating. Food was also very good. Room was too warm for us. Air conditioner only went down to 64F, The surrounding area can be noisy after dark with suped up cars and motorcycles. The hotel should definitely fix the espresso machine!!!
Stayed 3 nights in May 2025

8/10 Good

Renita

Liked: Amenities
Loved hospitality upon check-in. Very clean and spacious.
Stayed 3 nights in Mar 2025

8/10 Good

Dana Marie George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all the main attractions.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Mar 2025

10/10 Excellent

Dayna

I just want to say that this place gets five stars from the staff alone. Ms. La La was AMAZING! She made the stay comfortable. Her and Max were very helpful without the local events and festivities. Because of them I was able to experience a second line on my birthday.
Stayed 3 nights in Apr 2025

8/10 Good

Shenese

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Great location. Will be back soon
Stayed 3 nights in Mar 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

I had a wonderful stay! Love the history of the building and the uniqueness of the room. Staff was very friendly and great food at the restaurant!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, with friendly staff and stylish, modern furniture and decor. It’s within walking distance to Canal Street and several restaurants, making the location convenient. The area felt very safe and was well-lit at night, with a police station located directly across the street. However, there is ongoing street construction directly in front of the entrance, which has affected valet parking due to the road being blocked. The area can also be quite noisy from passing cars and loud music — we recommend bringing earplugs if you’re sensitive to sound.
Stayed 3 nights in May 2025

10/10 Excellent

Armani

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

6/10 Okay

Italo

Good location rest just OK housekeeping slow and inconsistent coffee not refilled took out cups in first day and then after calling front desk 2x got 1 back other one was never replaced ……. Cleaned bathroom and changed towels but the Bed was not made - overall ok due to its location Floor next to carpet in bedroom was sticky not clean and the exposed concrete with all the cracks and fixes with epoxy and ceiling is probably a taste thing but seems strange and not speaking to me Personally would not repeat and select a different Hotel out of the Hilton Family
Stayed 3 nights in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a king bed room. When I arrived I was given a two queen bed room, and no kings were available. I was promised a $50/night reduction but was told at checkout that was not possible.
Stayed 2 nights in May 2025

10/10 Excellent

Addavia

Liked: Amenities
Parking is annoying but the hotel it’s self was amazing. This will be my go to spot whenever I visit
Stayed 2 nights in Feb 2025