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Bienville House

3.5 star property
Savor the vibrant spirit of NOLA by day or night with its best attractions within walking distance.

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Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe - Bienville House (New Orleans)
Outdoor pool - Bienville House (New Orleans)
Front of property - Bienville House (New Orleans)
Lobby - Bienville House (New Orleans)
Meeting facility - Bienville House (New Orleans)
In the heart of New Orleans, Bienville House offers a charming retreat with an outdoor pool, gym, and bar. Enjoy in-room WiFi and convenient amenities like dry cleaning/laundry services. Previous guests rave about the helpful staff, excellent location near Caesars New Orleans Casino and Bourbon Street.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(94 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(47 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(72 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

8.8 out of 10
Excellent
(57 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Salon

Superior King Salon | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (Interior)

9.2 out of 10
Wonderful
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(86 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double/Double Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Standard Interior King Room

  • Sleeps 3

Interior Suite

  • Sleeps 4

Sun Deck Double/Double

  • Sleeps 4

Superior King Salon

  • Sleeps 2

French Quarter Suite

  • Sleeps 2

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Double/Double Interior Room

Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

Standard Double/Double Interior Room

  • Sleeps 4

Sun Deck King

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

About the neighborhood

In the entertainment district, Bienville House is in French Quarter, a walkable area in New Orleans with good shopping. Bourbon Street and Frenchmen Street are notable landmarks, and the area's natural beauty can be seen at Mississippi River and Jackson Square. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Guests love the hotel's location for the sightseeing. Visit our New Orleans travel guide
Map
320 Decatur St, New Orleans, LA, 70130

What's nearby

  • Canal Street
    Canal Street
    3 min walk - 0.2 miles
  • Royal Street
    Royal Street
    3 min walk - 0.2 miles
  • New Orleans Cathedral
    Jackson Square
    5 min walk - 0.3 miles
  • Bourbon Street
    Bourbon Street
    5 min walk - 0.3 miles
  • Happy Mardi Gras with Purple, Gold, and Green Mardi Gras beads and masks
    Mardi Gras
    7 min walk - 0.4 miles

Getting around

  • Bienville Station
    3 min walk
  • New Orleans Union Passenger Terminal
    10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    28 min drive

Restaurants

  • The Ruby Slipper
    2 min walk
  • Felipe's Mexican Taqueria
    1 min walk
  • Tujague's
    2 min walk
  • Chart Room
    2 min walk
  • House of Blues Restaurant & Bar
    2 min walk

About this property

Bienville House

Historic boutique hotel near Canal Street
A short walk from Caesars New Orleans Casino and Bourbon Street, Bienville House provides dry cleaning/laundry services, a bar, and a gym. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Valet parking (surcharge), express check-out, and express check-in
  • An elevator, a front-desk safe, and smoke-free premises
  • A 24-hour front desk, multilingual staff, and concierge services
  • Guest reviews give top marks for the pool, helpful staff, and location
Room features
All 83 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Frette Italian sheets and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10 AM to 10 PM

Frequently asked questions

Does Bienville House have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.

Is Bienville House pet-friendly?

Yes, Bienville House allows cats and dogs (limit 2 total). There's a deposit of USD 100 per stay and a fee of USD 25.00 per night. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 49.83 per night.

What time is check-in at Bienville House?

Check-in start time: 4 PM; Check-in end time: 11:00 PM.

What time is check-out at Bienville House?

Check-out is at noon.

Where is Bienville House located?

Located in French Quarter, this historic hotel is within a 5-minute walk of Decatur Street, Canal Street, and Bourbon Street. Mississippi River and Jackson Square are also within 5 minutes. Bienville Station and Canal at Decatur Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bienville House Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 984 out of 1459 reviews
Rating 8 - Good. 293 out of 1459 reviews
Rating 6 - Okay. 121 out of 1459 reviews
Rating 4 - Poor. 30 out of 1459 reviews
Rating 2 - Terrible. 31 out of 1459 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great location
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staffs
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Evening vibes by the pool were everything
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

marc a.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cool courtyard pool and access to sister hotel for rooftop oool
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness
Staff was SUPER nice. Helpful staff.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Julene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice staff, balcony room was amazing!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with well appointed room in a prime location. The staff was particularly caring and helpful in scheduling cabs. The bar is so amazing that it requires reservations! I highly recommend Bienville House!
Stayed 3 nights in Apr 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the quarter w/ a great bar & a comfy bed
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful location, the staff were so friendly, just feet from great restaurants and shopping. It was a wonderful stay and an excellent time!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

cara

wonderful location, beautiful Serene room. Loved the Italian style restful courtyard and pool! Enjoyed our delicious coffee there every morning before taking a plunge! Staff was lovely and friendly. Couldn’t recommend more highly.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Location was great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we booked was lovely (suite with large private balcony). Some of the building hallways were in the midst of renovation, but overall the building was charming. Staff were very friendly and helpful.
View from penthouse suite balt
King bedroom
Living space that opens to Balcony
Large sofa sleeper in Living space
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and the staff was helpful.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, nice quaint hotel.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff friendly, WiFi excellent, and theere were numerous shops/bars around.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this historical hotel right near the riverfront. Loved the mini courtyards with the Sundeck rooms, was surprised that the beds were full size beds, which was not a deal breaker but just odd that my husband and I could not sleep next to each other for our stay because we both couldn’t fit on one.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Great place and clean rooms! Overall the experience was amazing at this hotel. I will be back.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff has always been pleasant and very informative. It was our fifth time staying in this quaint and beautiful hotel. Prime location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sherry Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AMAZING!! Our room was comfortable and the hotel was charming and walking distance from EVERYTHING! We had a GREAT time!!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Great staff. Lovely hotel with convenient location.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Anne

Beautiful room and great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room on the third floor facing inward to the Courtyard. As such, it was much quieter than a street facing room. Adequately sized room with a VERY comfortable bed. Central AC system with individual room controls was very quiet.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, great view. In the quarter but it didn’t feel like it because it was so clean, modern and spacious. Fantastic!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jana MacKinnon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and conveniently located. The water pressure in the shower wasn’t great. And the first day the water didn’t get very warm/hot.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sonja L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many shops and restaurants are walkable. The staff is outrageously kind, friendly and attentive! Just a lovely and charming property. We’ll be back for sure.
Stayed 2 nights in Mar 2026