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Bienville House

3.5 star property
Historic hotel with a fitness center and a 24-hour front desk

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Photo gallery for Bienville House

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Frette Italian sheets, premium bedding, down comforters, in-room safe
Front of property
Lobby
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Frette Italian linens
Hair dryer
Rainfall showerhead
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Frette Italian linens
Hair dryer
Rainfall showerhead
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Frette Italian linens
Hair dryer
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (Interior)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Frette Italian linens
Hair dryer
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King Salon

Superior King Salon | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior King Salon

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Frette Italian linens
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (French Quarter)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Frette Italian linens
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

Highlights

Deck/patio
Separate sitting area
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Frette Italian linens
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
Frette Italian linens
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
320 Decatur St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 5 min walk - 0.3 miles
  • Jackson Square - 5 min walk - 0.3 miles
  • Bourbon Street - 7 min walk - 0.4 miles
  • Caesars New Orleans Casino - 7 min walk - 0.4 miles
  • Ernest N. Morial Convention Center - 15 min walk - 0.8 miles

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Crescent City Brewhouse - ‬3 min walk
  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk

About this property

Bienville House

Historic boutique hotel near Canal Street
A short walk from Jackson Square and Caesars New Orleans Casino, Bienville House provides dry cleaning/laundry services, a bar, and a gym. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Valet parking (surcharge), express check-out, and express check-in
  • An elevator, a front-desk safe, and smoke-free premises
  • A 24-hour front desk, multilingual staff, and concierge services
  • Guest reviews give top marks for the pool, helpful staff, and location
Room features
All 83 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Frette Italian sheets and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Does Bienville House have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.

Is Bienville House pet-friendly?

Yes, Bienville House allows cats and dogs (limit 2 total). There's a deposit of USD 100 per stay and a fee of USD 25.00 per night. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much is parking at Bienville House?

Valet parking is available for USD 49.83 per night.

What time is check-in at Bienville House?

Check-in start time: 4 PM; Check-in end time: 11:00 PM.

What time is check-out at Bienville House?

Check-out is at noon.

Where is Bienville House located?

Located in French Quarter, this historic hotel is within a 5-minute walk of Decatur Street, Canal Street, and Bourbon Street. Caesars New Orleans Casino and Mississippi River are also within 10 minutes. Bienville Station and Canal at Decatur Stop are within a 5-minute walk.

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Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 801 out of 1170 reviews
Rating 8 - Good. 237 out of 1170 reviews
Rating 6 - Okay. 89 out of 1170 reviews
Rating 4 - Poor. 23 out of 1170 reviews
Rating 2 - Terrible. 20 out of 1170 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paulette

Liked: Cleanliness, amenities, property conditions & facilities
Great cozy spot near all the great New Orleans sites.
Stayed 7 nights in May 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely and the location was perfect.
Stayed 7 nights in May 2025

10/10 Excellent

Tiffany Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 5 nights in May 2025

10/10 Excellent

Julie

Liked: Amenities
The hotel was very clean and Everyone was
Stayed 4 nights in May 2025

10/10 Excellent

Ronald P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property location and the amenities. Staff was excellent!
Stayed 1 night in May 2025

10/10 Excellent

Mary P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and accommodations were excellent. Beautiful room and location was great!
Stayed 2 nights in Apr 2025

8/10 Good

Shelby

Liked: Cleanliness, amenities, property conditions & facilities
This little gem is close enough to Bourbo Street, but tucked away off the strip and all the noise. It's a quaint historical aesthetics feel luxurious, especially the room private balconies overlooking the pool area.
Stayed 3 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful old world charm and elegant ambience. Perfect location on Decatur!Close to restaurants and Jackson Square. Staff were top notch.
View from poolside balcony
Balcony view
Stayed 3 nights in May 2025

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
Great location and lots of personality. Need a better elevator
Stayed 4 nights in Jun 2025

10/10 Excellent

Niccolo

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the tiki bar!
Stayed 4 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, personable, and helpful staff from the front desk to the valets and maids. I will definitely stay here any time I visit New Orleans.
Stayed 5 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Centrally located in the quarter for perfect walk ability. Loved the Tiki Bar.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Great central location. Excellent and comfortable rooms.
Stayed 5 nights in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel aesthetic! Very cozy and welcoming!
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
So close to Bourbon st yet very quiet
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It’s an old school New Orleans Hotel run by a family. You can tell they take pride in their property!
Stayed 2 nights in May 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was the best we've ever experienced. I would get a deluxe room next time as ours had no window. We would definitely stay there again.
Stayed 6 nights in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cynthia at the front desk was so welcoming and went out of her way to greet us and help us plan our adventures. We had such a great stay at Bienville House
Stayed 5 nights in May 2025

10/10 Excellent

Dawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Walkable in French Quarter. Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service
Good location, nice older hotel, pleasant staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Michele

Check in was a breeze. Love this hotel for its location to my favorite venues. Beautiful and clean rooms with super comfy beds. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a New Orleans visit. Rooms are large and comfy. My only issue was the street noise that woke us up at night.
Stayed 2 nights in May 2025

10/10 Excellent

misael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place awesome location
Stayed 2 nights in Mar 2025

6/10 Okay

patricia

Liked: Cleanliness, property conditions & facilities
The beds were amazing , so comfortable. No hotel market,only vending machines on 3rd floor.Was very clean and well kept .
Stayed 7 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff. Shout out to Cynthia my shoe sister! Great room.
Stayed 2 nights in May 2025