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Bienville House

Property class: 3.5

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Photo gallery for Bienville House

A hotel room with a large bed, a chandelier, a mirror, and a desk with a chair. - Bienville House (New Orleans)
A pool area with a glass table and chairs, surrounded by potted plants and a brick wall. - Bienville House (New Orleans)
A hotel entrance with a double door, a sign reading "Bienville House Hotel", and a row of street lamps. - Bienville House (New Orleans)
A spacious living room with a chandelier, sofas, a coffee table, and potted plants. - Bienville House (New Orleans)
A covered porch with outdoor seating, brick buildings in the background, and a clear sky. - Bienville House (New Orleans)
A short walk from Jackson Square and Caesars New Orleans Casino, Bienville House provides dry cleaning/laundry services, a bar, and a gym. Free in-room WiFi is available to all guests, along with a business center and a restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

A four-poster bed with a wooden headboard, two bedside tables with lamps, and a chair in a hotel room.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(97 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with two beds, a chandelier, a desk with a chair, and a large window with curtains.

Deluxe Double Room

9.4 out of 10
Exceptional
(52 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A four-poster bed with a chandelier, a large mirror, a desk with a chair, and a door leading to a closet.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(79 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for SunDeck Double

A hotel room with two beds, a desk with a lamp, a dresser, and a chandelier.

SunDeck Double

8.8 out of 10
Excellent
(61 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite (French Quarter)

A hotel room with a large bed, a chandelier, a mirror, and a desk with a chair.

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Salon

A bedroom with a four-poster bed, a wooden desk with a chair, a dresser, and a large mirror.

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Interior)

A living room with a brown sofa, a wooden dining table with chairs, a chandelier, and framed artwork on the walls.

Suite (Interior)

9.2 out of 10
Wonderful
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

A four-poster bed with a chandelier, a chair, a bedside table, and a dresser.

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(87 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A four-poster bed with a headboard, two bedside tables with lamps, a chair, and a desk with a lamp.

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A four-poster bed with a chandelier, a large mirror, and a desk with a chair.

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Salon

A bedroom with a four-poster bed, a desk with a chair, a large mirror, and a chandelier.

Superior King Salon

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

In the entertainment district, Bienville House is in French Quarter, a walkable area in New Orleans with good shopping. Bourbon Street and Frenchmen Street are notable landmarks, and the area's natural beauty can be seen at Mississippi River and Jackson Square. Check out an event or a game at Caesars Superdome, and consider making time for Audubon Aquarium, a top attraction not to be missed. Guests love the hotel's location for the sightseeing. Visit our New Orleans travel guide
Map
320 Decatur St, New Orleans, LA, 70130

What's nearby

  • A large white church with two tall spires and a central clock tower.
    Decatur Street
    1 min walk - 0.1 miles
  • A historic building with ornate balconies and hanging plants.
    Royal Street
    3 min walk - 0.2 miles
  • A large church with three spires and a dome, surrounded by palm trees and a pathway.
    Jackson Square
    5 min walk - 0.3 miles
  • Neon signs for Bourbon Street Blues Company and Little Tropical Isle Hand Grenade.
    Bourbon Street
    5 min walk - 0.3 miles
  • A Mardi Gras decoration with beads, feathers, and the text "Happy Mardi Gras".
    Mardi Gras
    7 min walk - 0.4 miles

Getting around

  • Bienville Station
    3 min walk
  • New Orleans Union Passenger Terminal
    10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    28 min drive

Restaurants

  • The Carousel Bar & Lounge
    5 min walk
  • Willie's Chicken Shack
    4 min walk
  • Old Absinthe House
    5 min walk
  • Creole House Restaurant & Oyster Bar
    4 min walk
  • Cafe Beignet
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10 AM to 10 PM

Frequently asked questions

Does Bienville House have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.

Is Bienville House pet-friendly?

Yes, Bienville House allows cats and dogs (limit 2 total). There's a deposit of USD 100 per stay and a fee of USD 25.00 per night. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 49.83 per night.

What time is check-in at Bienville House?

Check-in start time: 4 PM; Check-in end time: 11:00 PM.

What time is check-out at Bienville House?

Check-out is at noon.

Where is Bienville House located?

Located in French Quarter, this historic hotel is within a 5-minute walk of Decatur Street, Canal Street, and Bourbon Street. Caesars New Orleans Casino and Mississippi River are also within 10 minutes. Bienville Station and Canal at Decatur Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bienville House Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1025 out of 1542 reviews
Rating 8 - Good. 316 out of 1542 reviews
Rating 6 - Okay. 134 out of 1542 reviews
Rating 4 - Poor. 31 out of 1542 reviews
Rating 2 - Terrible. 36 out of 1542 reviews

Reviews

Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms, fantastic staff!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Tailore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful and the staff is amazing. I stayed in the king suit saloon with a private balcony and it was amazing. Great decor and location. I wish I could retire here. Can’t wait to come back.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great stay. Clean hotel, friendly front desk staff.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Allison

Liked: Staff & service
Disliked: Cleanliness
The room was very dirty the bathroom mirror was absolutely dirty so was the shower as well, and the towels were stained … but it was a nice room and good area to stay in
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. And great location
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good service, clean, rooms good size
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Diana Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an illness during our stay and the staff were very helpful and kind!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful, historic property in the heart of the French Quarter. Walkable to everything and onsite, valet parking available. The staff was very courteous and professional and held our luggage for us so we could go and enjoy lunch until our room was ready. Our beds were very comfortable and despite the central location, our patio room was very quiet. We only had one night here, but sure wish we could have stayed longer!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Lenore

Liked: Cleanliness, staff & service
Great location, friendly staff not many amenities on site and the building was historic.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

vu

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had a unique charm to it. It suited all of our needs. Beds were very comfortable, atmosphere was perfect.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and amazing staff!! Highly recommend
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Cute hotel. Friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Bienville House as always. Everyone there is so nice and very helpful. Great location, easy parking either with valet or across the street. Wish I'd had time to visit the swimming pool. Next time!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful piece of history. Within walking distance of quarter jackson square flea market. Clean rooms friendly staff.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Edward

Liked: Cleanliness, staff & service
Good location and friendly staff
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Barry G

Great location. Beautiful historic location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staffs
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff/location, always come back.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Andrea Ximena Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Bienville House. The location was ideal for us - a short walk to Jackson square and Bourbon St. Yet, still a couple blocks down to stay away from heavy noise. We especially loved getting a balcony - really enjoyed sitting outside having a drink after sunset. The staff is incredibly kind, always made sure if we needed anything and where happy to help. The tiki bar downstairs also has great food and drinks. It is across the street from the fire station, loud alarm was really only heard one early morning, the walls managed to be thick enough to drown the sound, and even so it is something out of anyone's control. Genuinely a great experience.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Evening vibes by the pool were everything
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good staff and decent price point
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Julene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice staff, balcony room was amazing!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent.
Stayed 1 night in Mar 2026