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Bienville House

3.5 star property
Savor the vibrant spirit of NOLA by day or night with its best attractions within walking distance.

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Photo gallery for Bienville House

Front of property - Bienville House (New Orleans)
Lobby - Bienville House (New Orleans)
Breakfast area - Bienville House (New Orleans)
Frette Italian sheets, premium bedding, down comforters, in-room safe - Bienville House (New Orleans)
Outdoor pool - Bienville House (New Orleans)
In the heart of New Orleans, Bienville House offers a charming retreat with an outdoor pool, gym, and bar. Enjoy in-room WiFi and convenient amenities like dry cleaning/laundry services. Previous guests rave about the helpful staff, excellent location near Caesars New Orleans Casino and Bourbon Street.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(94 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(46 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(71 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SunDeck Double

Frette Italian sheets, premium bedding, down comforters, in-room safe

SunDeck Double

8.8 out of 10
Excellent
(54 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (French Quarter)

Suite (French Quarter) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Salon

Superior King Salon | Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior King Salon

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite (Interior)

9.2 out of 10
Wonderful
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(83 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double/Double Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Standard Interior King Room

  • Sleeps 3

Interior Suite

  • Sleeps 4

Sun Deck Double/Double

  • Sleeps 4

Superior King Salon

  • Sleeps 2

French Quarter Suite

  • Sleeps 2

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Double/Double Interior Room

Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

Standard Double/Double Interior Room

  • Sleeps 4

Sun Deck King

  • Sleeps 2

Penthouse Suite

  • Sleeps 4

About the neighborhood

In the entertainment district, Bienville House is in French Quarter, a walkable area in New Orleans with good shopping. Bourbon Street and Frenchmen Street are notable landmarks, and the area's natural beauty can be seen at Mississippi River and Jackson Square. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Guests love the hotel's location for the sightseeing. Visit our New Orleans travel guide
Map
320 Decatur St, New Orleans, LA, 70130

What's nearby

  • Canal Street
    Canal Street
    3 min walk - 0.2 miles
  • Royal Street
    Royal Street
    3 min walk - 0.2 miles
  • New Orleans Cathedral
    Jackson Square
    5 min walk - 0.3 miles
  • Bourbon Street
    Bourbon Street
    5 min walk - 0.3 miles
  • Happy Mardi Gras with Purple, Gold, and Green Mardi Gras beads and masks
    Mardi Gras
    7 min walk - 0.4 miles

Getting around

  • Bienville Station
    3 min walk
  • New Orleans Union Passenger Terminal
    10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY)
    28 min drive

Restaurants

  • The Ruby Slipper
    2 min walk
  • Felipe's Mexican Taqueria
    1 min walk
  • Coyote Ugly Saloon
    2 min walk
  • House of Blues Restaurant & Bar
    2 min walk
  • Chart Room
    2 min walk

About this property

Bienville House

Historic boutique hotel near Canal Street
A short walk from Jackson Square and Caesars New Orleans Casino, Bienville House provides dry cleaning/laundry services, a bar, and a gym. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Valet parking (surcharge), express check-out, and express check-in
  • Meeting rooms, a 24-hour front desk, and smoke-free premises
  • Concierge services, multilingual staff, and free newspapers
  • Guest reviews give top marks for the pool, helpful staff, and location
Room features
All 83 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Frette Italian sheets and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

Does Bienville House have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM–10 PM.

Is Bienville House pet-friendly?

Yes, Bienville House allows cats and dogs (limit 2 total). There's a deposit of USD 100 per stay and a fee of USD 25.00 per night. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 49.83 per night.

What time is check-in at Bienville House?

Check-in start time: 4 PM; Check-in end time: 11:00 PM.

What time is check-out at Bienville House?

Check-out is at noon.

Where is Bienville House located?

Located in French Quarter, this historic hotel is within a 5-minute walk of Decatur Street, Canal Street, and Bourbon Street. Mississippi River and Jackson Square are also within 5 minutes. Bienville Station and Canal at Decatur Stop are within a 5-minute walk.

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Reviews

Bienville House Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 942 out of 1390 reviews
Rating 8 - Good. 278 out of 1390 reviews
Rating 6 - Okay. 115 out of 1390 reviews
Rating 4 - Poor. 27 out of 1390 reviews
Rating 2 - Terrible. 28 out of 1390 reviews

Reviews

Verified

10/10 Excellent

Julene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice staff, balcony room was amazing!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the quarter w/ a great bar & a comfy bed
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful location, the staff were so friendly, just feet from great restaurants and shopping. It was a wonderful stay and an excellent time!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Location was great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and the staff was helpful.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff friendly, WiFi excellent, and theere were numerous shops/bars around.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, nice quaint hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff has always been pleasant and very informative. It was our fifth time staying in this quaint and beautiful hotel. Prime location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sherry Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AMAZING!! Our room was comfortable and the hotel was charming and walking distance from EVERYTHING! We had a GREAT time!!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Great staff. Lovely hotel with convenient location.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, great view. In the quarter but it didn’t feel like it because it was so clean, modern and spacious. Fantastic!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sonja L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many shops and restaurants are walkable. The staff is outrageously kind, friendly and attentive! Just a lovely and charming property. We’ll be back for sure.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great- the staff was super accomodating, the room was beautiful, you do have tonreconnect to the wift on a daily basis but honestly that was such a small inconvenience.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, and very nice staff. We flew in early and they held onto our luggage for us so we didn’t have to walk around with it while we waited for our room to be available. They even called a cab for us when we needed it.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Staff always pleasant and helpful
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great location to everything. Comfy bed. Nice staff. Only complaint is no window in our room so it felt like the middle of the night all hours of the day.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
A/c went out in our room… they moved us to another room.. next day A/c went out😂😂😂 besides the elevator being extra small… everyone was great from all staff… extremely close to bourbon street…. And cannot forget ms Cynthia behind the front desk… excellent service
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room in a great historic hotel. Great location.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and the staff was friendly!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kay Spratte

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in the FQ. Staff is so very nice and helpful. Clean. Beds and shower great! Somewhat pricey but this was MG!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the river from balcony. Loved the Tiki themed bar Beachbum Bennie’s. Great cocktails.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderfully friendly staff, above average in-room coffee (!). Everything was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed, excellent service
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, location was great, staff was exceptional!
Stayed 2 nights in Nov 2025