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Astor Crowne Plaza New Orleans French Quarter

Photo gallery for Astor Crowne Plaza New Orleans French Quarter

Featured Image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Astor Crowne Plaza New Orleans French Quarter

Astor Crowne Plaza New Orleans French Quarter

4.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
739 Canal Street, New Orleans, LA, 70130

Explore the area

  • Popular LocationHarrah's New Orleans Casino8 min walk
  • Popular LocationHenry Clay Statue8 min walk
  • Popular LocationBasin St. Station Visitor Information Cultural Center12 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Choose dates to view prices

About this area

New Orleans

In the city center, Astor Crowne Plaza New Orleans French Quarter is in French Quarter, a walkable area in New Orleans with good shopping. Bourbon Street and Cafe Du Monde are notable landmarks, and the area's natural beauty can be seen at Jackson Square and City Park. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed. Spend some time exploring the area's activities, including golfing and segway rentals/tours. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Bourbon Street - 1 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Henry Clay Statue - 8 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Basin St. Station Visitor Information Cultural Center - 12 min walk

Getting around

  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

About this property

Astor Crowne Plaza New Orleans French Quarter

Luxury New Orleans hotel in French Quarter, walk to Canal Street
A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. All 693 rooms provide free WiFi, 24-hour room service, and TVs. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.
Astor Crowne Plaza New Orleans French Quarter offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Breakfast available for a fee: USD 15-20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (32001 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans an IHG Hotel
Astor Crowne Plaza New Orleans French Quarter Hotel
Astor Crowne Plaza New Orleans French Quarter New Orleans
Astor Crowne Plaza New Orleans French Quarter Hotel New Orleans

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 1088 out of 2808 reviews
5 - Excellent 39%
Rating 4 - Good. 904 out of 2808 reviews
4 - Good 32%
Rating 3 - Okay. 406 out of 2808 reviews
3 - Okay 14%
Rating 2 - Poor. 238 out of 2808 reviews
2 - Poor 8%
Rating 1 - Terrible. 172 out of 2808 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location is great but the valet parking was a big issue. Our car was stolen while we checked in. They did everything to help recover it.
Stayed 4 nights in Oct 2021

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel’s hot water took ten minutes to reach the room on the 4th floor. There was no room food service. Housekeeping was nonexistent. Bums sleeping on the sidewalk just to the east of the front door, had to walk through gauntlet each time you left the hotel.
Stayed 3 nights in Oct 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our room smelled like mildew. We changed rooms but the other room smelled like mildew as well. We were also told we would have a late check out when we checked in but then was told that we had to check out at regular time. The front desk was misleading and we were told different things.
Stayed 1 night in Oct 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is really in a great location and it's very nice looking and clean inside. I only have two complaints, the beds are very uncomfortable, to the point that my back was hurting each night and I couldn't sleep very long. Also the blankets were lacking. They are knitted and drafty. All things considered I would stay there again. It was a positive experience overall.
Stayed 4 nights in Oct 2021

2/5 Poor

Traveled with partner
Liked: Cleanliness, amenities
I had a reservation for a king suite (leisure). When we got to our room, we noticed the bed was super small. When I went to the front desk about the size of the bed, I was told that I was in fact in a king suite, that the queen suites had two beds. Because the room had one bed, it was a King suite only it had a queen bed in it. I told the front desk that the bed was the smallest King I had ever seen and the front desk laughed and said that is what everyone says. False advertisement of a King Suite if you ask me. Won’t ever go back there again.
Stayed 1 night in Oct 2021