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AC Hotel by Marriott New Orleans French Quarter

4.0 star property
Hotel with a rooftop terrace, a quick walk to Bourbon Street

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Photo gallery for AC Hotel by Marriott New Orleans French Quarter

View from property
47-inch flat-screen TV with cable channels, Smart TV, Netflix
Lobby lounge
Courtyard
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, No Windows

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, No Windows

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, No Windows (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, No Windows

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, No Windows

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.6 out of 10, Good, 4,675 reviews
Crowne Plaza New Orleans French Qtr - Astor by IHG

About the neighborhood

Map
221 Carondelet St, New Orleans, LA, 70130

What's nearby

  • Bourbon Street - 3 min walk - 0.2 miles
  • Caesars Superdome - 11 min walk - 0.6 miles
  • Jackson Square - 15 min walk - 0.8 miles
  • Ernest N. Morial Convention Center - 15 min walk - 0.8 miles
  • National World War II Museum - 15 min walk - 0.8 miles

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Lüke - ‬3 min walk
  • ‪Daisy Dukes Express - ‬2 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬2 min walk
  • ‪W XYZ Bar - ‬2 min walk
  • ‪Streetcar Cafe - ‬2 min walk

About this property

AC Hotel by Marriott New Orleans French Quarter

Upscale hotel near Bourbon Street
Located close to Caesars Superdome and Jackson Square, AC Hotel by Marriott New Orleans French Quarter provides a rooftop terrace, dry cleaning/laundry services, and a bar. The on-site restaurant, AC Kitchen, serves breakfast. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • A computer station, a front-desk safe, and tour/ticket assistance
  • A water dispenser, meeting rooms, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 220 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries, and hair dryers
  • 47-inch flat-screen TVs with Netflix and premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 47 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,196 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1871
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1.75

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cotton Exchange Downtown
Cotton Exchange Downtown New Orleans
Cotton Exchange Hotel
Cotton Exchange Hotel Downtown New Orleans
Cotton Hotel
AC Hotel New Orleans French Quarter
AC Hotels by Marriott New Orleans Bourbon
AC Hotel by Marriott New Orleans French Quarter Hotel
AC Hotel by Marriott New Orleans French Quarter New Orleans

Frequently asked questions

Is AC Hotel by Marriott New Orleans French Quarter pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at AC Hotel by Marriott New Orleans French Quarter?

Valet parking is available for USD 47 per night.

What time is check-in at AC Hotel by Marriott New Orleans French Quarter?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at AC Hotel by Marriott New Orleans French Quarter?

Check-out is at 11:00 AM.

Where is AC Hotel by Marriott New Orleans French Quarter located?

Located in New Orleans Central Business District, this hotel is within a 15-minute walk of Bourbon Street and Caesars Superdome. Jackson Square and Ernest N. Morial Convention Center are also within 1 mi (2 km). Carondelet at Gravier Stop is only a 2-minute walk and St. Charles at Union Streetcar Stop is 2 minutes.

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AC Hotel by Marriott New Orleans French Quarter Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chryl

Liked: Cleanliness, property conditions & facilities
Very attractive property, the room was very nice and soothing, great beds and ac worked! Did small bites menu at bar akso very good. Would stay here again
Stayed 1 night in Jun 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property checked all the boxes I needed to have an exceptional trip.Would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eboni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

8/10 Good

VeNeah

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk staff!
Stayed 2 nights in May 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to the visit the French Quarter.
Stayed 1 night in Mar 2025

10/10 Excellent

Denetria

Liked: Cleanliness, staff & service, property conditions & facilities
The property was located near many eating places and it took less than 2 minutes from front desk to get booked into room and the valet was awesome with retrieving car when needed
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night before our cruise. Very clean and quiet. Close to Bourbon Street.
Stayed 1 night in Apr 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 2 nights in Mar 2025

8/10 Good

Krysteena

Liked: Staff & service
Great staff all around front desk, housekeeping, valet…. They make the hotel better than what it is
Stayed 3 nights in Apr 2025

6/10 Okay

Mark

Location was great, room was small but clean.
Stayed 2 nights in Mar 2025

8/10 Good

Jagoda

Liked: Staff & service, amenities
Close to French Quarter, with lots of restaurants and amenities nearby. Rooms are on the smaller side, but not tiny. Basic necessities were available, room quiet and beds comfortable. Would recommend for proximity to surrounding areas and local streetcars.
Stayed 4 nights in Apr 2025

10/10 Excellent

Latoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deon welcomed us with open arms and was very pleasant and nice. We arrived early morning and was able to get into our rooms early. That was a blessing
Stayed 3 nights in May 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was excellent and deserve a two dollar raise!
Stayed 1 night in Apr 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smoking area on the 6th floor.
Stayed 1 night in Apr 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a hotel that was in dangerous place in the city. Outside you wouldn’t want to be walking alone. The hotel room had mold in the shower, an almost broken lock and lifting flooring in the bathroom. For a Marriott it was not what I expected. Definitely wouldn’t stay again.
Stayed 5 nights in May 2025

8/10 Good

carmen

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

6/10 Okay

MICHELLE

Disliked: Property conditions & facilities
I didn't like a room facing a parking structure, felt like I was in a cave. Getting to my room was like a maze. It seemed old and room was small. It was fine for one night. Girl at front desk was really sweet that checked me in.
Stayed 1 night in May 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Only down fall is the parking I just feel like if you staying at the hotels the hotel parking should be free other than that we enjoyed ourselves
Stayed 2 nights in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were extremely helpful and very friendly! Thank you
Stayed 3 nights in Apr 2025

6/10 Okay

Othor

Liked: Staff & service
Overall stay was good. Room was nice.
Stayed 3 nights in Feb 2025

8/10 Good

Chaunsi

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay!
Stayed 1 night in Dec 2024

6/10 Okay

Korie

Liked: Staff & service, amenities
Disliked: Cleanliness
rooms weren't cleaned super well i noticed the shower didn't seem cleaned well. first room they put me in had broken bathroom door & toilet was running constantly.
Stayed 2 nights in May 2025

8/10 Good

Shidokht

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very close to the French Quarters.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything! amazing staff!
Stayed 3 nights in Mar 2025