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Comfort Suites New Braunfels - San Antonio Area

Property class: 2.5

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Photo gallery for Comfort Suites New Braunfels - San Antonio Area

A reception desk with a stone wall backdrop, a logo, and a "Welcome to New Braunfels" mat. - Comfort Suites New Braunfels - San Antonio Area (New Braunfels)
A gym with treadmills, ellipticals, and weight machines. - Comfort Suites New Braunfels - San Antonio Area (New Braunfels)
A hotel dining area with red and beige chairs, a kitchen in the background, and wall signs. - Comfort Suites New Braunfels - San Antonio Area (New Braunfels)
A living room with a fireplace, a sofa, a coffee table, and a TV mounted on the wall. - Comfort Suites New Braunfels - San Antonio Area (New Braunfels)
A hotel room with a bed, a desk with a microwave, a dresser, a mirror, and a door leading to another room. - Comfort Suites New Braunfels - San Antonio Area (New Braunfels)
Consider a stay at Comfort Suites New Braunfels - San Antonio Area and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite Two Queen Beds Non Smoking Sofa Bed

A hotel room with a bed, a desk with a television, a refrigerator, a chair, and a bench.

Suite Two Queen Beds Non Smoking Sofa Bed

7.2 out of 10
Good
(29 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a desk, a chair, and a door.

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking

A hotel room with a bed, a desk with a television, a refrigerator, a chair, and a bench.

Suite, Multiple Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, and a door.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a desk, a chair, and a door.

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in New Braunfels, Comfort Suites New Braunfels - San Antonio Area is connected to a shopping center. Gruene Hall is a notable landmark, and the area's natural beauty can be seen at Guadalupe River and Comal River. Ready for a night out? Consider Happy Cow Bar & Grill and Riley's Tavern. Visit our New Braunfels travel guide
Map
1489 I 35 N, New Braunfels, TX, 78130

What's nearby

  • A river winding through a forested valley with hills in the background and a bridge crossing the river.
    Guadalupe River
    1 min drive - 1.4 miles
  • Historic Old Town - New Braunfels Conservation Society
    12 min walk - 0.7 miles
  • New Braunfels MarketPlace
    1 min drive - 1.0 mile
  • Lake Dunlap
    1 min drive - 1.4 miles
  • Camp Comal Sports Park
    2 min drive - 1.4 miles

Getting around

  • San Marcos Station
    18 min drive
  • San Antonio International Airport (SAT)
    33 min drive

Restaurants

  • Canyon High School
    20 min walk
  • McDonald's
    10 min walk
  • Circle K
    17 min walk
  • P. Terry’s
    14 min walk
  • Dunkin'
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 721 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Comfort Suites New Braunfels - San Antonio Area have a pool?

Yes, this property has an outdoor pool.

Is Comfort Suites New Braunfels - San Antonio Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Suites New Braunfels - San Antonio Area?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites New Braunfels - San Antonio Area?

Check-out is at 11 AM.

Where is Comfort Suites New Braunfels - San Antonio Area located?

Located in the heart of New Braunfels, this hotel is within 1 mi (2 km) of Historic Old Town - New Braunfels Conservation Society and Guadalupe River. Museum Of Texas Handmade Furniture and New Braunfels MarketPlace are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Suites New Braunfels - San Antonio Area Reviews

7.8

Good

7.8

Cleanliness

8.8

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 410 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 73 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Clean room & nice staff!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, staff extremely friendly and helpful. Rooms and lobby area are very clean. Good breakfast - eggs, sausage, waffles, yogurt, cereal, toast. Could use update to TVs (appeared to be 720 dpi! With picture stretched to fit width ), and charging ports for electronics.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Room had a bit of a smell, some dirt or mold in the bathroom, small hole in the wall, and the AC struggled. Decent breakfast. The staff were helpful.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was as good as can be. Staff and management were extremely kind and helpful. Room was perfect. Comfortable bed. Will be back soon. Thank tou again!!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean. It had everything. It said that it was going to. The only issue was the AC wasn’t working properly that day and so we had to request a room fan. I also wish they could provide a bassinet or playpen because we had our infant with us.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean inside the hotel; give some attention to the exterior (bottles, cans, trash). This is a solid 8+ rated hotel in a very safe and convenient location. We stayed here because we were exploring both Austin and San Antonio; loved the location and food options nearby.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, breakfast was good and warm. Hotel is nearby great spots for family and friends to enjoy together.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
No A/C in hallways, took the room a long time to cool off had to put it on the lowest setting on the a/c. Room had stains on the wall and black stuff in the tub. Stains on pillow cases and bedding. 60$ more you can get an elegant room at the hotel next door. If you need something cheap and quick then this is the place. The bed was super comfortable though.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Katie was the best! From the moment we walked in she welcomed us in with open arms. She made breakfast for everyone there and with such a caring attitude and heart. When we were leaving I gave her a hug and told her we would be back.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The price went down after I booked, and they weren't willing to refund the $200 difference for two nights. The beds were comfy, but the shower looked like it had mold in the caulking.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Great for a 1 night stay, pillows weren’t good lump and small. The staff were good and welcoming. For the price and service it’s a good deal. But could use some upgrades
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quiet, great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice people at the front desk
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service, clean room, comfortable bed!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service great breakfast and friendly staff highly recommended ❤️
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, right on 135, very clean. Did not check out amenities, so gave them stars but dont know on it really.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location and the room and the bed were very comfortable!
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and clean. Comfortable bed and great breakfast.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The front desk lady was very sweet and professional!!!! The breakfast area was clean and fresh and hot!!!! I talked with the lady who ran th breakfast area and she was very sweet and took her time with me!!! We will use ya’ll again!!!! Please give the front desk/breakfast lady a raise!!!! The room was also very clean and smelled amazing!!!! Thank you again!!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Breakfast was good and had good options. Check in was easy.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the electrical plugs are "sprung" needing to be replaced to prevent fire hazard. The facility was quiet. Odor in room was strong- perfume? Staff was pleasant and welcoming.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. The room was suitable for my family.
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Check in was easy. Unfortunately the hotel was not “Comfortable”. The air conditioning in my original room was not cooling properly, making the room extremely uncomfortable\. • The ADA shower chair provided for my mother was small and unstable, particularly because it was being used in a bathtub rather than a walk\-in shower\. Because this was an accessibility accommodation, I was seriously concerned about my mother’s safety\. • On Friday night, excessive noise came from the room across from mine from approximately 10:00 p\.m\. until 1:30 a\.m\. I reported the issue to the front desk\. At the time, a group of approximately six people in the lobby was also being extremely loud, and I believe they were associated with the same room\. Despite my complaint, it did not appear that sufficient action was taken to control the noise\. I was awakened approximately six times and received very little sleep\. On Sat the staff did allow me to change rooms but the upstairs AC was out all weekend in that hall. Which means I. was hot and sweaty waiting for the elevator inside that hall. Unacceptable !
Stayed 2 nights in Aug 2026