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Best Western Inn & Suites

2.5 star property
Travelers find comfort in the spa tub's soothing waters or the refreshing outdoor pool, with attentive staff creating a welcoming atmosphere throughout their stay.

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Photo gallery for Best Western Inn & Suites

Pillowtop beds, desk, laptop workspace, blackout drapes - Best Western Inn & Suites (New Braunfels)
Business center - Best Western Inn & Suites (New Braunfels)
Exterior - Best Western Inn & Suites (New Braunfels)
Lobby - Best Western Inn & Suites (New Braunfels)
Outdoor spa tub - Best Western Inn & Suites (New Braunfels)
Best Western Inn & Suites offers a continental breakfast to start the day right. Guests can relax in the spa tub, swim in the outdoor pool, or use the free WiFi. The lobby features a TV for casual viewing, and the staff's helpfulness has earned positive reviews from past visitors.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 2 Queen Beds, Smoking Room, Exterior Entrance

Pillowtop beds, desk, laptop workspace, blackout drapes

2 Queen Beds, Smoking Room, Exterior Entrance

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

New Braunfels is home to Best Western Inn & Suites. Shoppers can check out San Marcos Premium Outlets, while everyone can enjoy the natural beauty of Guadalupe River and Comal River. Ready for a night out? Consider Happy Cow Bar & Grill and Riley's Tavern. Visit our New Braunfels travel guide
Map
1493 N I-H 35, New Braunfels, TX, 78130-2816

What's nearby

  • Guadalupe River
    Guadalupe River
    1 min drive - 1.7 miles
  • New Braunfels Conservation Society
    12 min walk - 0.7 miles
  • New Braunfels MarketPlace
    1 min drive - 1.2 miles
  • Lake Dunlap
    1 min drive - 1.7 miles
  • Faust Street Bridge
    2 min drive - 1.7 miles

Getting around

  • San Marcos Station
    18 min drive
  • San Antonio International Airport (SAT)
    33 min drive

Restaurants

  • Canyon High School
    19 min walk
  • McDonald's
    12 min walk
  • Circle K
    18 min walk
  • Dunkin'
    20 min walk
  • Olive Garden
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Inn & Suites have a pool?

Yes, this property has an outdoor pool.

Is Best Western Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Inn & Suites?

Check-out is at 11:00 AM.

Where is Best Western Inn & Suites located?

Situated in New Braunfels, this hotel is 0.6 mi (1 km) from New Braunfels Conservation Society and within 3 mi (5 km) of Schlitterbahn New Braunfels Waterpark and Guadalupe River. Comal River is 2.7 mi (4.3 km) away.

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Reviews

Best Western Inn & Suites Reviews

7.6

Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 356 out of 1003 reviews
Rating 8 - Good. 280 out of 1003 reviews
Rating 6 - Okay. 174 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 96 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and personal was awesome
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were very friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

Surya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and conveniently located. The A/C had issues in the night and I didn’t have the time to call the front desk about it
Stayed 1 night in Mar 2026
Verified

8/10 Good

Donnie

Clean room. Comfortable bed. Good pillows. Blankets weren’t very good though, thin
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly environment clean rooms
Stayed 1 night in Oct 2025
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice enough. We had adjoining rooms with our kids and, our main door in our room we had to close it multiple times for it to finally latch. The kids room door closed fine. Breakfast was decent but the eggs were a bit watery. The pool was nice but too cold to swim in, but the hot tub was the main reason for picking this specific hotel and it was very nice. Otherwise, staff was friendly and helpful and we had a great time.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was effortless and the room was nice and clean.
Stayed 2 nights in May 2025
Verified

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was good, staff was very friendly. The hotel was close to the locations we were going to.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice bathroom with a spa style tub!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alice d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean room plenty towels close to all dining and activities good breakfast
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Doug

Liked: Amenities
Everyone was very helpful enjoyed the stay
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a three day vacation to Schlitterbahn. The drive from the hotel to Schlitterbahn was about 6 minutes which was great. Kids enjoyed the pool and the breakfast aswell.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mary and Regina were super kind and helpful in showing us how to get to Greune and maneuvering Hwy 35. They made us feel like family!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place very quiet and relaxing.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Porfiria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet , definitely will rent again
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jinsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place for a quick overnight stay and BW inn&suites was excellent! Friendly staff and no complaints from my end throughout my brief period of respite in New Braunfels— would stay again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained, froendly and helpful staff. Will stay again.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Estevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly poeple,. Good breakfasts
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Nilda

It was very clean
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Ajo

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a few nights. Happy overall. Staff was good and helpful.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Breakfast delicious. Pool was nice also
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Conveniently right off the highway. Front desk staff was very friendly and helpful. Hotel was clean, room was comfortable and quiet. Pool was very nice, the jacuzzi was not heated but the kids didn't mind.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Rachal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good nice people clean, free breakfastm smoke alarm kept beeping changed batteries 3 times they came the next morning beeping stopped for a couple hours then went back to beeping again no Internet to watch Netflix but other then that it was good and of I come back I'll stay there.
Stayed 3 nights in May 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
A small, older facility that had been updated, especially the beautiful lobby/breakfast area. Rooms are spacious, not fancy but very nice for the price. It was very quiet and peaceful. Will definitely stay again when I return to San Antonio following the birth of my great-granddaughter.
Stayed 2 nights in Jan 2025