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Best Western Inn & Suites

2.5 star property
Hotel in New Braunfels with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Best Western Inn & Suites

Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Exterior
Combined shower/tub, free toiletries, hair dryer, towels
Outdoor spa tub

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1493 N I-H 35, New Braunfels, TX, 78130-2816

What's nearby

  • New Braunfels MarketPlace - 17 min walk - 0.9 miles
  • Comal River - 4 min drive - 2.6 miles
  • Schlitterbahn New Braunfels Waterpark - 4 min drive - 2.8 miles
  • Gruene Hall - 5 min drive - 4.0 miles
  • Landa Park - 6 min drive - 3.5 miles

Getting around

  • San Marcos Station - 17 min drive
  • San Antonio International Airport (SAT) - 32 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Taco Bell - ‬15 min walk
  • ‪Taco Palenque - ‬7 min walk

About this property

Best Western Inn & Suites

Hotel near Guadalupe River
You can look forward to free continental breakfast, dry cleaning/laundry services, and a 24-hour business center at Best Western Inn & Suites. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Express check-out, a TV in the lobby, and a front-desk safe
  • A vending machine, a computer station, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 61 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch LCD TVs with premium channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (700 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels

Frequently asked questions

Does Best Western Inn & Suites have a pool?

Yes, this property has an outdoor pool.

Is Best Western Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Inn & Suites?

Check-out is at 11:00 AM.

Where is Best Western Inn & Suites located?

Situated in New Braunfels, this hotel is 0.9 mi (1.4 km) from Guadalupe River and 2.9 mi (4.7 km) from Schlitterbahn New Braunfels Waterpark. Lake Dunlap and Comal Park are also within 1 mi (2 km).

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Best Western Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 316 out of 935 reviews
Rating 8 - Good. 273 out of 935 reviews
Rating 6 - Okay. 160 out of 935 reviews
Rating 4 - Poor. 95 out of 935 reviews
Rating 2 - Terrible. 91 out of 935 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Tiffani

Liked: Cleanliness
Our room was clean and the staff was polite. Breakfast was good. No issues with our key cards. Our neighbors were smoking a lot of weed and very loud.
Stayed 2 nights in Jun 2025

8/10 Good

Estevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly poeple,. Good breakfasts
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesusita

Liked: Amenities
Great customer service
Stayed 2 nights in Apr 2025

8/10 Good

Ajo

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a few nights. Happy overall. Staff was good and helpful.
Stayed 3 nights in Mar 2025

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
the renovation was done on the hotel and it was nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Apr 2025

10/10 Excellent

Jinsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place for a quick overnight stay and BW inn&suites was excellent! Friendly staff and no complaints from my end throughout my brief period of respite in New Braunfels— would stay again.
Stayed 1 night in Nov 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
A small, older facility that had been updated, especially the beautiful lobby/breakfast area. Rooms are spacious, not fancy but very nice for the price. It was very quiet and peaceful. Will definitely stay again when I return to San Antonio following the birth of my great-granddaughter.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

6/10 Okay

Corina

Liked: Cleanliness, staff & service, amenities
Tub was clogged. Water filled up around my ankles shortly after getting in the shower. Room felt stuffy. Ac wasn’t cooling properly.
Stayed 1 night in Apr 2025

10/10 Excellent

Alice d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean room plenty towels close to all dining and activities good breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was a great experience from checking in and checking out. The staff were amazing and respectful. The cleanliness of the rooms were great. Rooms were super clean and had no bad odors, beds were comfortable, pillows were good as well. Bathroom was super clean, towels were clean and house keeping cleans your room daily. Our 5 day stay was amazing. Parking was free and was safe, well lit and no homeless people. Location was close to Buc-ees plenty of places to eat. The free breakfast was good your typical free breakfast options, eggs, sausages, breakfast potatoes, their famous Texas shaped waffles, coffee and assorted cereals and juices. Overall the location was clean and safe and perfect if you are going with kids.
Stayed 4 nights in Feb 2025

10/10 Excellent

Doug

Liked: Amenities
Everyone was very helpful enjoyed the stay
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and attentive! Thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained, froendly and helpful staff. Will stay again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Porfiria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet , definitely will rent again
Stayed 1 night in Jul 2024

6/10 Okay

jeff

Liked: Cleanliness, staff & service
The front desk staff was very helpful and friendly.
Stayed 1 night in Jun 2024

6/10 Okay

Joashua

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didn't have elevators
Stayed 2 nights in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a project and the rooms never disappoint at best western.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dante Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to rest after a long day on river tubing
Stayed 1 night in Jul 2024

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall stay
Stayed 1 night in Jan 2023

8/10 Good

Briayanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel near the downtown area! Comfortable bed, nice sitting area and good sized mini fridge. No complaints! The breakfast was good, items were limited to for me due to my gluten intolerance but other than that it was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great and close to schlitterbahn. Had a great time at the hotel and the room was clean on arrival.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place very quiet and relaxing.
Stayed 1 night in Nov 2023

4/10 Poor

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Disappointed

My sister and I stayed specifically for the hot tub which I verified in advance if it was operating. It was luke warm and the jets didn’t work properly. In the room, the a/c kept turning off even though the control was set to continuous fan.
Stayed 1 night in Feb 2025