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Hotel Casino Magic

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Outdoor pool, pool umbrellas, sun loungers - Hotel Casino Magic (Neuquén)
Presidential Studio Suite | Living area | 42-inch LCD TV with cable channels, TV - Hotel Casino Magic (Neuquén)
Standard Room, 1 King Bed, Pool View, Poolside | Minibar, in-room safe, desk, rollaway beds - Hotel Casino Magic (Neuquén)
Fitness facility - Hotel Casino Magic (Neuquén)
Check-in/check-out kiosk - Hotel Casino Magic (Neuquén)
Luxury
5.0 star property
9.4

Exceptional

Luxury retreat in Neuquén

A spectacular hot tub and inviting outdoor pool create a perfect relaxation sanctuary amid the casino excitement. Enjoy an incredible breakfast buffet in one of two restaurants serving excellent international cuisine. The full-service spa and friendly staff complete this exceptional experience.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Pool View, Poolside

Standard Room, 1 King Bed, Pool View, Poolside | Minibar, in-room safe, desk, rollaway beds

Standard Room, 1 King Bed, Pool View, Poolside

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View, Garden Area

Superior Room, 1 King Bed, Garden View, Garden Area | Minibar, in-room safe, desk, rollaway beds

Superior Room, 1 King Bed, Garden View, Garden Area

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Pool View

Minibar, in-room safe, desk, rollaway beds

Superior Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Pool View, Poolside

Superior Double Room, 2 Double Beds, Pool View, Poolside | Minibar, in-room safe, desk, rollaway beds

Superior Double Room, 2 Double Beds, Pool View, Poolside

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Garden View, Garden Area

Superior Double Room, 2 Double Beds, Garden View, Garden Area | Minibar, in-room safe, desk, rollaway beds

Superior Double Room, 2 Double Beds, Garden View, Garden Area

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Minibar, in-room safe, desk, rollaway beds

Standard Double Room, 2 Double Beds

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Studio Suite

Presidential Studio Suite | Living area | 42-inch LCD TV with cable channels, TV

Presidential Studio Suite

  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Neuquén is home to Hotel Casino Magic. Portal Patagonia Mall and Alto Comahue Shopping are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Volcan Batea Mahuida and Parque Universitario Provincia del Monte. Cinco Lagunas and Centro Cultural Oeste are also worth visiting. Visit our Neuquén travel guide
Map
Teodoro Planas 4005, Neuquén, 8300

What's nearby

  • Casino Magic
    1 min walk - 0.1 miles
  • Volcan Batea Mahuida
    8 min walk - 0.5 miles
  • Cinco Lagunas
    8 min walk - 0.5 miles
  • Capilla Nuestra Senora de la Asuncion
    19 min walk - 1.0 mile
  • Portal Patagonia Mall
    5 min drive - 1.4 miles

Getting around

  • El Cholar Station
    7 min walk
  • Neuquén (NQN-Presidente Perón Intl.)
    9 min drive

Restaurants

  • El Boliche de Alberto
    5 min drive
  • La Toscana
    6 min drive
  • Starbucks
    5 min drive
  • El Fondo Parrilla
    6 min drive
  • Mostaza
    5 min drive

About this property

Hotel Casino Magic

Luxury hotel
Take advantage of a free breakfast buffet, a casino, and a garden at Hotel Casino Magic. Hit the jackpot at this hotel with amenities such as a slot machine. Treat yourself to a manicure/pedicure, a body treatment, or a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Free newspapers, concierge services, and a 24-hour front desk
  • A vending machine, a front-desk safe, and luggage storage
Room features
All guestrooms at Hotel Casino Magic have thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and minibars.
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • 42-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Azar
  • Seasons

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Slot machine

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Ballroom

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 6000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 6000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Casino Magic have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casino Magic pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casino Magic?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Casino Magic?

Check-out is at 11 AM.

Where is Hotel Casino Magic located?

Situated in Neuquén, this luxury hotel is within a 15-minute walk of Casino Magic, Volcan Batea Mahuida, and Cinco Lagunas. Capilla Nuestra Senora de la Asuncion and Portal Patagonia Mall are also within 1 mi (2 km). El Cholar Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casino Magic Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 90 out of 120 reviews
Rating 8 - Good. 25 out of 120 reviews
Rating 6 - Okay. 3 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 0 out of 120 reviews

Reviews

Verified

10/10 Excellent

leonel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, all is very cleaning and noce rooms!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Tasty breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not there long enough
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

FLÁVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia ! Café da manhã muito bom , o apto excelente ! Só achei que as cortinas são muito escuras , se fossem claras deixaria o clima mais leve . Mas nada a reclamar , tudo maravilhoso !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Agustina

Liked: Cleanliness, property conditions & facilities
De 10 sienpre
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CAMILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi incrível! A única reclamação é sobre a jacuzzi que estava com água escura e cheiro ruim.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel que he estado en Argentina. Habitación grande limpia y con todos los servicios necesarios como corresponde a un hotel de 5 estrellas. La piscina y el jacuzzi son espectaculares y la comida del restaurante y el desayuno super buenos. El personal muy amable y siempre con ganas de ayudar.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maicon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um dos melhores hotéis que já fiquei hospedado, completo, confortável e com excelente atendimento. O café da manhã é incrível. A jacuzzi estava com a água muito suja, com cheiro, deixou a desejar, não consegui aproveitar.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Josiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 10

Perfeito
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Nicolás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Muy bueno, me sorprendió
Stayed 1 night in Feb 2023
Verified

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, amenities
Muy bueno en general. Habitaciones grandes y buena vista a la piscina. El aire acondicionado ruidoso y uno de los platos de la cena en la habitación fue erroneo.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

fumagalli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atencion del personal, muy atentos todos
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable, buen servicio.

Todo impecable, mucha amabilidad.
Stayed 1 night in Sep 2021
Verified

8/10 Good

JORGE RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LUJOSO

NORMAL
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Carlos

Disliked: Property conditions & facilities
Es un hotel con pretensiones de 5 estrellas y parece de tres. Debe haber tenido mejores épocas.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendable

El lugar es excelente, muy cómodo y limpio.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mucha demora para servir la cena dado que habia pocas mesas habilitadas en el restorante ,despues todo excelente y en especial el trato del personal.
Stayed 1 night in Jan 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me hubiera correspondido un voucher a cambio

Como el hotel estaba cerrado por causa de la cuarentena creo que me hubiera correspondido un voucher por el alojamiento que yo abone y no recibí
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel buenas instslaciones. Personal muy servicial.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto confortável, muito grande, com banheira.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente pileta. El personal muy amable. Habitaciones amplias
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la habirtacion categoria superior, intachable. La recepcion y gestion de Pamela, de gran nivel y jerarquía. Excelente trato. La gestión de Luciano, de sector Reservas muy cordial y atento, resolutivo y comprensible. Respecto al servicio de habitación, en otros años era gratis el snack y cafe en la habitación, debería continuar sin cargo, o incorporarlo a la reserva sin que nos enteremos, y creamos que es un agasajo al pasajero, un mimo. Muy buen nivel el hotel, volveré.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, desde la recepcion en el check in hasta la atencion en el check out. El personal es muy capaz y amable. Brindan soporte a cualquier pedido extra que se haga con total naturalidad. Las habitaciones son exceletes, muy amplias y totalmente equipadas. Y las instalaciones en general (fui al restaurant y al casino) son muy buenas tambien. El unico punto negativo es que no informan la clave de wifi y tuve que llamar a recepcion para solicitar la misma. Un detalle infimo dentro de una estadia impecable.
Stayed 1 night in Nov 2019