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Best Western Hotel Prisma

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A modern kitchen area with a buffet setup, including various food items and a coffee machine. - Best Western Hotel Prisma (Neumuenster)
Room - Best Western Hotel Prisma (Neumuenster)
A wooden cart with shelves containing glasses and bottles, against a dark blue tiled wall. - Best Western Hotel Prisma (Neumuenster)
A golf course with a flag marked '10' indicating the hole number. - Best Western Hotel Prisma (Neumuenster)
An outdoor dining area with wicker furniture and a large umbrella. - Best Western Hotel Prisma (Neumuenster)
You can look forward to free full breakfast, a terrace, and a garden at Best Western Hotel Prisma. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, Restaurant campinos, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Room, 1 Queen Bed, Garden View

A hotel room with a bed, a desk with a telephone and a kettle, a chair, a TV, and a window with curtains.

Economy Room, 1 Queen Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Business Room, 1 Double Bed (Converts to 2 Twin Beds)

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Business Room, 1 Double Bed (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed, Garden View (Converts to 2 Twin Beds)

A hotel room with two beds, a desk with a lamp, a red chair, and a TV mounted on the wall.

Business Room, 1 Double Bed, Garden View (Converts to 2 Twin Beds)

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Garden View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Comfort Room, 1 Double Bed, Garden View

8.8 out of 10
Excellent
(40 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Queen Bed

Room

Economy Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

About the neighborhood

Located in Neumuenster, Best Western Hotel Prisma is near a train station. Westensee Nature Park and Aukrug Nature Park reflect the area's natural beauty and area attractions include Neumuenster Zoo and Adventure Forest Trappenkamp. HolstenTherme and City and Maritime Museum are also worth visiting. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Visit our Neumuenster travel guide
Map
Max-Johannsen-Brücke 1, Neumuenster, SH, 24537

What's nearby

  • A river, a bridge, and a highway.
    Kiel Canal
    28 min drive - 25.0 miles
  • Water Tower
    4 min drive - 1.0 mile
  • Tuch and Technik Museum
    8 min drive - 1.8 miles
  • Designer Outlet Neumünster
    14 min drive - 11.8 miles
  • Karl-May-Spiele
    44 min drive - 32.3 miles

Getting around

  • Neumünster Stadtwald Station
    18 min walk

Restaurants

  • Fiddlers Green
    3 min drive
  • Phönix
    16 min walk
  • McDonald's
    1 min walk
  • La Luna
    4 min drive
  • Shell
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (EUR 6 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant campinos

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,114 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1993
  • Double-glazed windows
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 16.0 per night

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: EUR 6.00 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Crib (infant bed) fee: EUR 16.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Best Western Hotel Prisma pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15.00 per pet, per night.

How much is parking?

Self parking is available for EUR 6.00 per day.

What time is check-in at Best Western Hotel Prisma?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Best Western Hotel Prisma?

Check-out is at 11 AM.

Where is Best Western Hotel Prisma located?

Situated in Neumuenster, this hotel is within 2 mi (3 km) of Town Hall, Neumuenster Zoo, and Gerisch Sculpture Park. Westensee Nature Park and Designer Outlet Neumünster are also within 6 mi (10 km). Neumünster Stadtwald Station is 18 minutes by foot and Neumünster Station is 20 minutes.

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Reviews

Best Western Hotel Prisma Reviews

8.4

Very Good

8.8

Cleanliness

7.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 367 out of 1003 reviews
Rating 8 - Good. 456 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, comfortable beds.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff , good breakfast, nice and clean rooms
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy hotel with fantastic friendly service minded staff and properly the best breakfast we have had at a tree star hotel.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Amenities
Very friendly staff, excellent breakfast, comfortable room and bed.Free parking on site.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh, clean and nice people working here!!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort
Verry nice hotel, we where only just passing through so we didnt have the time to use the facilities or eat breakfast, but the room was verry nice, modern and clean.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop before reaching Denmark

Very nice hotel for us on the way to Denmark. We had our dog with us, which was no problem. Good food in their restaurant.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Zero air conditioning on an extremely hot day. Staff did their best but hotel temperatures were ridiculous.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rent
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bra
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with family for one night to visit Bad Segeberg Festspiele. Place is rather far away. Otherwise good hotel.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suverent Hotell

Flott hotell. Veldig god service. Nydelig frokost. Hit skal vi tilbake
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked out just fine. Nothing spectacular, but starting from online check-in etc, very nice 8 Garden is nice, but can be improved. - No shampoo :(
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Subpar experience

Room was outdated and bathroom bit unclean. Noisy room. Breakfast ok, but only one coffee machine for big hotel!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Die Angestellten waren sehr bemüht und sehr freundlich.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was heel goed verzorgd! Prima toegankelijk en ruime parkeergelegenheid met laders. Helaas was de lift buiten werking en dit werd niet medegedeeld
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Ich wollte schon eine sehr detailreiche negative Bewertung dieser BW Unterkunft schreiben, belasse dies jedoch, da es jede Zeile meiner kostbaren Zeit nicht Wert ist. Nur so viel, es war das letzte Mal, dass wir in einem Best Western in Europa übernachtet hatten. In USA und Canada sind wir Rewards Platinum Member und das hier entspricht eher einemJugendherberge Standard aus den 70er Jahren. Business Zimmer zu 168 Euro, Sessel defekt, Badezimmer im Doppelzimmer hat knapp 1 Person Platz, schlechte Luft, keine Klimaanlage und wo ich richtig sauer wurde, dass ich für einen Parkplatz noch 6 Euro bezahlen muss. P.S. Ich verzichte gerne auf die schriftlichen Floskeln des Hotelmanagements einer Entschuldigung.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Alles Top, allende laadpalen zijn een "val", heb negen keer per Kwatt betaald , wat ik inbegrepen zou betalen ...
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lækkert hotel. Fantastisk personale og dejlig morgenmad
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Greit å overnatte for en natt.
Stayed 1 night in Jul 2026