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BERG & BERG Hotel - HellbĂŒhl Self-Check-in

Property class: 3

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Photo gallery for BERG & BERG Hotel - HellbĂŒhl Self-Check-in

A spacious restaurant with high ceilings, exposed brick walls, and large windows. Tables are set with white tablecloths and red napkins. - BERG & BERG Hotel - HellbĂŒhl Self-Check-in (Neuenkirch)
A modern kitchen with white cabinetry, a built-in oven, and a dining area with a table and chairs. - BERG & BERG Hotel - HellbĂŒhl Self-Check-in (Neuenkirch)
A commercial kitchen with stainless steel pots and pans, a range hood, and various kitchen utensils. - BERG & BERG Hotel - HellbĂŒhl Self-Check-in (Neuenkirch)
A modern bedroom with a geometric patterned wall, a bedside table with a lamp, and a bed with white bedding. - BERG & BERG Hotel - HellbĂŒhl Self-Check-in (Neuenkirch)
A hotel with a restaurant and events area, featuring a traditional European architectural style with multiple stories and a prominent entrance. - BERG & BERG Hotel - HellbĂŒhl Self-Check-in (Neuenkirch)
BERG & BERG Hotel - HellbĂŒhl Self-Check-in provides a restaurant and more. Stay connected with free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

View all photos for Standard Single Room

A hotel room with a bed, a bedside table with a lamp, a window with curtains, a wall-mounted painting, and a decorative wall panel.

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Single Room

A modern bedroom with a bed, bedside table, lamp, and a wall-mounted picture.

Comfort Single Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

A modern bedroom with a bed, bedside table, and a television.

Standard Double Room

7.2 out of 10
Good
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

A hotel room with a bed, a bedside table, a TV, and a kitchen area.

Standard Apartment

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Neuenkirch is home to BERG & BERG Hotel - HellbĂŒhl Self-Check-in. Lucerne Ferry Terminal and Sempachersee Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Entlebuch Biosphere and Alpine Panorama Path. Natur-Museum and Gletschergarten Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Neuenkirch travel guide
Map
Ruswilstrasse 4, Neuenkirch, 6016

What's nearby

  • A stone sarcophagus with a lion lying down, inscribed with text.
    Lion Monument
    13 min drive - 8.6 miles
  • A historic riverside town with a prominent red-roofed building and a reflection of the architecture in the calm water.
    Lucerne Town Hall
    14 min drive - 9.2 miles
  • A riverside town with historic buildings, a prominent tower, and a bridge over the water.
    Chapel Bridge
    14 min drive - 9.2 miles
  • Lake Sempach
    11 min drive - 5.1 miles
  • Chateau Guetsch
    13 min drive - 9.0 miles

Getting around

  • Neuenkirch Sempach-Neuenkirch Station
    8 min drive
  • Zurich Airport (ZRH)
    69 min drive

Restaurants

  • MarchĂ©
    8 min drive
  • Ali Baba Kebap Haus
    12 min drive
  • StadtAlp
    8 min drive
  • Burger King
    10 min drive
  • Burger King
    8 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Banquet hall

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is BERG & BERG Hotel - HellbĂŒhl Self-Check-in pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20.00 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at BERG & BERG Hotel - HellbĂŒhl Self-Check-in?

Check-in begins at 3:00 PM.

What time is check-out at BERG & BERG Hotel - HellbĂŒhl Self-Check-in?

Check-out is at 10:00 AM.

Where is BERG & BERG Hotel - HellbĂŒhl Self-Check-in located?

Situated in Neuenkirch, this hotel is 2.6 mi (4.2 km) from Alpine Panorama Path and within 6 mi (10 km) of Lake Sempach and Emmen Center. St. James Way and Musegg Wall are also within 9 mi (15 km).

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Reviews

BERG & BERG Hotel - HellbĂŒhl Self-Check-in Reviews

7.2

Good

7.8

Cleanliness

6.0

Amenities

6.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 65 reviews
Rating 8 - Good. 18 out of 65 reviews
Rating 6 - Okay. 12 out of 65 reviews
Rating 4 - Poor. 5 out of 65 reviews
Rating 2 - Terrible. 9 out of 65 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zo easy to check in, clean rooms and enough toerist. And in a beatiful place! We are very content!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay, on the go to next step

Nice and calm, selfcheckin was easy. No breakfast but bakery nearby, and coffee in the room. Fridge and cooler available, full kit hen and dishwasher. Nice restaurant in the same building
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness
I am not the kind of person who complains and is never satisfied but we called the Berg&Berg hotel, the hotel from hell. Checkin was simple and at first glance we were happy with the room. Then we come to realize there are dead mosquitoes on the ceiling with dried blood a little everywhere. There’s no AC but also no fan - so it’s very warm in the room. We open up the windows and mosquitoes creep in by the dozen. My husband had more than 30 mosquito bites before we decided to finish off the night on the car.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Self service check in did not work even after the room was supposed to be ready. Did not recieve any code to my room. Luckily the nice staff helped me check in over the phone. The bathroom smelled like sewage. Well cleaned room and nice touch with the complimentary toothbrush and paste.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay. Had everything we needed, although there were smashed flys and their guts all over the walls and ceiling which I’m not sure why weren’t cleaned.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
The property was a long ways out of the city so without a car it was expensive using the bus system. The area smelt like manure a lot.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right in front of the bus stop which made it incredibly easy to get public transportation. It’s about 20 minutes to Lucerne. Very clean and comfortable bed. Only thing I would have liked would be for them to have better pillows and a long mirror.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything well prepared
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff were amazing! Hotel rooms are very hot & the beds very uncomfortable, but it’s one of the cheapest hotels you can find in Switzerland that isn't an hostel! Bathrooms are nice too for the place. Transportation is easy via bus that comes every 30 minutes.
A tree in HellbĂŒhl 😂
Stayed 10 nights in May 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Short stay in Lucerne

Perfect place for one night. The room temperature was indeed cold as mentioned by other guests. Generally everything else was great.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Bus to old town just a few steps away, about 20-25m. I couldn't have my smartphone set up, but created a local card, easy to use.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Staff & service
Self-checking is horrible.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Wifi signal is very poor and most of the time is out of reach
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
“I would rate this hotel zero stars if I could. My experience was very disappointing. The room was extremely cold, making it uncomfortable to stay in. Additionally, the check-in process was complicated and frustrating. Overall, I was very unhappy and would not recommend this hotel to anyone
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room option we were given (W001) was located in the basement, musky smell, smaller basement windows facing parking lot and trash bins. Second room offered as an option, both windows faced a brick wall. Again, enclosed smell and overall questionable cleanliness. Online check in was annoying after a long day traveling however, staff located off site were friendly and trying to be helpful. Staff onsite were hard to decipher, not helpful due to language barrier. Overall, the main areas of the hotel were not clean nor inviting. I would highly recommend to stay away from that hotel. We left after seeing our second option as a room and stayed at Continental Park in Luzern which was great! A little spendier but totally worth it!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service
Pas d’air climatisĂ©, il faut dormir les fenĂȘtres ouvertes et c’était bruyant. C’est un self-Check in donc, il n’y a pas de personnel sur le site. La chambre Ă©tait petite et pas de store dans la fenĂȘtre de la salle de bain, donc le soleil rĂ©chauffe la chambre.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Tiene buena conectividad con lucerna pero es lejos. 35 minutos en bus. Pero la parada esta enfrente y te deja en la estacion de tren punto neuralgico de Luzern.como esta sobre una ruta hay ruido de transito toda la noche. Pedimos un cambio de hab. No nos dieron el cambio argumentando q no tenian disponobilidas cuando no habia casi nadie la limpueza l a tenes que pedir sino no te la hacen . No tenws desayuno. Pero la habitacion es casi un departamento tenes para comprar abajo de todo asique podes hacerte vos la comida y el desayuno. Esta bien relacion precio calidad del servicio.
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Il faisait 29C dans la chambre, ils avaient mis une fan qui re circulait l’air de la chambre. Les rideaux n’étant pas fermĂ©s, le soleil chauffait le tout. Les fenĂȘtres avec simple vitrage, ne coupait aucunement le bruit des autos qui passaient Ă  quelques mĂštres. En plus, la cloche De L’Église en face, sonnait aux 15 minutes

.jour et nuit. Si on ouvrait les fenĂȘtres, il n’y avait pas de moustiquaire

lumiĂšre brĂ»lĂ©e dans la chambre de bain, donc toilettes/douche Ă  la noirceur Sommes trĂšs déçus et un remboursement d’une partie de la chambre serait nĂ©cessaire pour les problĂšmes encourus
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Erstes Zimmer war stark verraucht. Telefonischer Mitarbeiter hat sehr gut reagiert und ein Ersatzzimmer freigegeben. Das Putzteam hĂ€tte dies jedoch merken mĂŒssen. Vor Ort ist kein Personal. Die merken nicht mal, dass der Haarföhn mit dem falschen Stecker gar nicht funktionieren kann. Das bringt mich zum Nachdenken.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Eine tolle Gegend in Budapest. Bars, Restaurants, Kultur, öffentliche Anbindung wie Taxis, Bus, Bahn und Metro. Das Zimmer lag direkt ĂŒber einer Bar, man hat es etwas gehört,... Aber genau so die Strassenbahn und auch die Rettungswagen bzw. Polizei. Nicht schlimm. Die Ausstattung war optisch toll, modern und zeitgemĂ€ss. Klima, TV, KĂŒhlschrank alles vorhanden. Auf freundlicher Nachfrage erhielten wir noch separate HandtĂŒcher. Leider ist einiges irgendwie kaputt und wackelt, das Bett war eine Katastrophe. Bitte erneuern. Wir haben einiges gemeldet, vielleicht wird es repariert/ersetzt. Der Korridor mit den Wohnungen war sauber und es schien auch sicher. Das restliche Haus sah heruntergekommen aus, MĂŒll stapelte sich. Es stank. Das liegt aber einfach an den Bewohnern.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Self-Check-in schnell und einfach. Teilweise renoviertes Zimmer. Zimmer inkl. Bad und KĂŒche waren sehr sauber. Parkplatz direkt neben dem GebĂ€ude. Wasser drĂŒckte im Gang durch den Boden. Die Fenster sind in die Jahre gekommen. Unser Zimmer war zur Hauptstrasse. Wenn man keinen tiefen Schlaf hat etwas gewöhnungsbedĂŒrftig aber noch im Rahmen. Wir habe uns wohl gefĂŒhlt.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Disliked: Amenities
Zimmer hatte den Duft von Rauch...der Haarföhn war auch defekt...
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
Das Zimmer war okay, hingegen das Bett und das Bad ein unmöglicher Zustand. Im Bett habe ich die gesamte Federung gespĂŒrt - die Matratze war / ist durchgelegen. Die Dusche ist nur geeignet fĂŒr ganz schmale Personen, gerade konnte ich nicht hinein. Musste seitwĂ€rts und dabei den Bauch und den Po zusammendrĂŒcken. Kaffee oder eine kleine Maschine dafĂŒr war nicht vorhanden. DAFÜR stand aber gottlob eine Flasche Wasser auf dem Tisch. Sorry fĂŒr die Beurteilung, aber was wahr ist sollte auch geschrieben werden. Meine EnttĂ€uschung war sehr gross.
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Kein Föhn funktionierst Fernseher ohne Verbindung. kein FrĂŒhstĂŒck kein Snack und kaltes Zimmer zu hinderst ohne Lift nebenan lautes Konzert.
Stayed 1 night in Dec 2025