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Neuchatel City Hotel

3.0 star property
Hotel in Neuchatel with bars and a 24-hour front desk

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Photo gallery for Neuchatel City Hotel

Exterior
Reception
Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace
Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Heating
Free minibar items
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Twin Room

Highlights

Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
Pet friendly
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Double Room

Highlights

Heating
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Single Room

Highlights

Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
Pet friendly
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Single Room

Highlights

Heating
Free minibar items
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Heating
Free minibar items
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
  • Lake view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 3 Twin Beds

Basic Room, 3 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Basic Room, 3 Twin Beds

Highlights

Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Espresso maker
Cable channels
Pet friendly
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Single Room

1 bedroom, in-room safe, desk, laptop workspace

Economy Single Room

Highlights

Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Economy Twin Room

Highlights

Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Wardrobe or closet
In-room safe
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
17 Av. de la Gare, Neuchatel, NE, 2000

What's nearby

  • Trans Swiss Trail - 5 min walk - 0.3 miles
  • Chateau de Neuchâtel - 5 min walk - 0.3 miles
  • Lac de Neuchatel - 6 min walk - 0.3 miles
  • Place Pury - 6 min walk - 0.4 miles
  • Neuchatel Botanical Garden - 9 min walk - 0.5 miles

Getting around

  • Neuchâtel Station - 7 min walk
  • Bern (BRN-Belp) - 63 min drive

Restaurants

  • ‪Les Brasseurs - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Confiserie-chocolaterie Walder - ‬4 min walk
  • ‪Hôtel DuPeyrou - ‬4 min walk
  • ‪Bambou Sushi Bar - ‬5 min walk

About this property

Neuchatel City Hotel

Hotel in the city center
You can look forward to a free daily manager's reception, 2 coffee shops/cafes, and laundry facilities at Neuchatel City Hotel. The on-site restaurant, Fiorello, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as 2 bars and a business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A front-desk safe, a 24-hour front desk, and luggage storage
  • An elevator
Room features
All 100 rooms have comforts such as laptop-friendly workspaces, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 82-cm LED TVs with cable channels
  • Wardrobes/closets, heating, and desks

Languages

Croatian, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19.90 for adults and CHF 11 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Fiorello

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 82-cm LED TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night, plus a deposit of CHF 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19.90 for adults and CHF 11 for children
  • Self parking fee: CHF 20 per night
  • Pet deposit: CHF 100 per stay
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number CHE-377.608.385

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Frequently asked questions

Is Neuchatel City Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CHF 100 per stay and a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Neuchatel City Hotel?

Self parking is available for CHF 20 per night.

What time is check-in at Neuchatel City Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Neuchatel City Hotel?

Check-out is at 11:00 AM.

Where is Neuchatel City Hotel located?

Located in the heart of Neuchatel, this hotel is steps from Theatre du Passage and Galerie Quint-Essences. Trans Swiss Trail and Musée d’Art et d’Histoire are also within 10 minutes. Neuchâtel Station is 7 minutes by foot and Neuchatel (QNC-Neuchatel Train Station) is 8 minutes.

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Neuchatel City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 57 out of 214 reviews
Rating 8 - Good. 85 out of 214 reviews
Rating 6 - Okay. 42 out of 214 reviews
Rating 4 - Poor. 14 out of 214 reviews
Rating 2 - Terrible. 16 out of 214 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown.
Stayed 4 nights in May 2025

6/10

safe, convenient
Stayed 2 nights in May 2025

10/10

Property was no frills but clean, quiet, and walkable
Stayed 3 nights in Jan 2025

6/10

rooms felt very run down. they put two twin blankets on our queen bed. shower head are very short. $25 usd to wash laundry. had to keep reminding them to do it because they would “forget”
Stayed 3 nights in May 2025

8/10

Good location. Walking distance from the station.
Stayed 1 night in Oct 2024

8/10

The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable. Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk
Stayed 1 night in Feb 2025

10/10

Nice and comfortable bedrooms, great location and convenient
Stayed 5 nights in Mar 2024

8/10

Very good location, friendly staff, quiet.
Stayed 1 night in Aug 2022

8/10

Convenient for station and city centre, bus stop within 25 metres. Clean room
Stayed 2 nights in Dec 2024

8/10

No
Stayed 2 nights in Mar 2025

10/10

Thank you for an amazing stay. The staff were great and honestly made our stay so pleasant. The hotel room was very spacious and Clean. The hotel is within walking distance to all the gems in Neuchatel so glad we stayed here and will most likely stay here again when I next visit.
Stayed 4 nights in Jun 2023

8/10

Good
Stayed 1 night in Sep 2024

8/10

Room spacious and clear, not AC but was very comfy Breakfast is apart but price is fair. Staff is super, they do any thing to make your stay happy. Very close from the train station and stop buses are just few steps from the hotel. Also you can walk to downtown and take a nice boat ride. Nice town and hotel.
Stayed 2 nights in Jul 2023

10/10

...
Stayed 1 night in Dec 2024

10/10

Looks old inside, but quite ok for a few nights. Fridge is not installed, but it was ok for us. We had foods kept in balcony, and we brought only food for each day. Staffs are kind and helpful. Location is perfect. 7 min walk to station, port, old city.
Stayed 2 nights in Jul 2024

10/10

The two receptionists on Sat evening were excellent. Friednly and helpful, especially the girl, who was there as well on Sun morning. Many thanks! Sole & Miguel
Stayed 1 night in Oct 2023

8/10

One night at Neuchatel to explore. Hotel very welcoming but room contained a frustrating coffee machine that refused to work properly... probably 'user error'! The bar downstairs was a very suitable fallback.
Stayed 1 night in Dec 2023

4/10

Property is ok . But rooms are pathetic. No cups, no kettle or any fan for ventilation. It was very warm outside.Check in at 4 pm is real spoil sport .
Stayed 1 night in Aug 2024

8/10

The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
Stayed 1 night in Jun 2024

8/10

Ok
Stayed 1 night in Aug 2024

10/10

This hotel is extremely clean with friendly and efficient service. It's conveniently located close to major points of interest and transport links (5 minutes from the train station and the city centre). A great feature was the bathtub - a nice touch in any hotel room. The bed was big and comfortable, perfect for a good night's sleep. The room was spacious, adding to the overall comfort. One downside was the slight noise you can hear from the floor, but it wasn't a major issue. Room service is provided every day. Overall, this is a solid hotel option for both business and leisure travel.
Stayed 3 nights in Jul 2023

8/10

Better than we expected based on other reviews, comfortable and clean which is all we were really looking for at this price point; good value for Neuchâtel. Couple of annoyances: although the room has an espresso maker, you have to pay 1- CHF per coffee capsule (not mentioned on the property/room details) which I’ve never seen before in a hotel. Also the hairdryer in the bathroom didn’t work.
Stayed 1 night in Dec 2023

2/10

Very disappointed with Neuchâtel City Hote. It was a room and a bed. NO Air conditioning, No refrigerator, No Iron, No hair dryer, No Coffee, and No daily room service, and your room door is open to the main hallway. Very weird Hotel. I couldn't stay there. I asked for a refund but have been declined. I would not recommend this hotel to anybody. Not worth your money. My losst is your gain.
Stayed 3 nights in Sep 2024

6/10

I had to pay in the day of check in, while i normally pay at check out. A receipt or ticket were not available in €. The room was spartan but the toilet was freshly renewed.
Stayed 3 nights in Sep 2023

2/10

During my stay no tidy in my room, a lot of mosquito in room, very lack of room factiliy for example: water boile….and no change towel and bed sheet
Stayed 7 nights in Oct 2023