Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Hotel des Arts

3.0 star property
Hotel in Neuchatel

Choose dates to view prices

Photo gallery for Hotel des Arts

Property entrance
Reception
Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi
Meeting facility
Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi
Hotel des Arts provides a peaceful haven amid city bustle. Travelers can book massages or manicure/pedicure services at the spa, connect with WiFi in their rooms, and utilize conference facilities. Past visitors consistently praise the staff for their helpfulness.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room, 2 Twin Beds

Premium bedding, desk, laptop workspace, free WiFi

Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hair dryer
Private bathroom
Espresso maker
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, desk, laptop workspace, free WiFi

Double Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hair dryer
Private bathroom
Espresso maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, desk, laptop workspace, free WiFi

Suite

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hair dryer
Private bathroom
Espresso maker
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi

Double Room, Balcony

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, desk, laptop workspace, free WiFi

Single Room

Highlights

Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Premium bedding, desk, laptop workspace, free WiFi

Family Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Sofa bed
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking | Premium bedding, desk, laptop workspace, free WiFi

Standard Double or Twin Room, Non Smoking

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Hair dryer
Private bathroom
Espresso maker
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Neuchatel, Hotel des Arts is in the city center and near a boardwalk/promenade. Musée d’Art et d’Histoire and Theatre du Passage are cultural highlights, and some of the area's landmarks include Prison Tower and Chateau de Neuchâtel. Place Pury and Botantical Garden are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Visit our Neuchatel travel guideOpens in a new window
Map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000

What's nearby

  • Casino Neuchatel - 2 min walk - 0.1 miles
  • Lac de Neuchatel - 3 min walk - 0.2 miles
  • Place Pury - 9 min walk - 0.5 miles
  • Chateau de Neuchâtel - 11 min walk - 0.6 miles
  • Neuchatel Botanical Garden - 12 min walk - 0.7 miles

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 73 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Les Brasseurs - ‬7 min walk
  • ‪Hôtel DuPeyrou - ‬5 min walk
  • ‪Le Bleu Café - ‬2 min walk
  • ‪Le Bassin Bleu - ‬6 min walk

About this property

Hotel des Arts

Hotel in the city center
Consider a stay at Hotel des Arts and take advantage of a playground, dry cleaning/laundry services, and conference space. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), multilingual staff, and a computer station
  • A banquet hall, luggage storage, and 1 meeting room
  • Free newspapers, a vending machine, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel des Arts feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and espresso makers.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with showers and hair dryers
  • 40-cm flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Exterior

Hotel Beaulac

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 696 reviews
Hotel Beaulac

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 10 per stay)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 18 for adults and CHF 9 for children

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 517 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 45.0 per day
Cribs (infant beds) are available for CHF 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18 for adults and CHF 9 for children
  • Nearby parking fee: CHF 10 per stay (164 ft away)
  • Crib (infant bed) fee: CHF 10.0 per stay
  • Rollaway bed fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Frequently asked questions

Is Hotel des Arts pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel des Arts?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM.

What time is check-out at Hotel des Arts?

Check-out is at noon.

Where is Hotel des Arts located?

Located in the heart of Neuchatel, this hotel is steps from Casino Neuchatel and Musée d’Art et d’Histoire. Lac de Neuchatel and Trans Swiss Trail are also within 10 minutes. Neuchatel (QNC-Neuchatel Train Station) is 7 minutes by foot and Neuchâtel Station is 8 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel des Arts Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 276 out of 618 reviews
Rating 8 - Good. 260 out of 618 reviews
Rating 6 - Okay. 64 out of 618 reviews
Rating 4 - Poor. 13 out of 618 reviews
Rating 2 - Terrible. 5 out of 618 reviews

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast selection - large rooms (suite) - friendly front desk staff who were very helpful and provided excellent dining recommendations in town
Stayed 1 night in Sep 2025

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sudipto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel next to the lake. Convinient Public parking one block away. Easy walk into town center for dining options. Close to the Coop supermarket/mall that has great food court.
Stayed 1 night in Sep 2025

8/10 Good

Gobinder

Liked: Cleanliness, staff & service
Nice, convenient place
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was very delicious. Clean contemporary rooms. Super walkable to restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for a quick overnight trip and nice staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Kalpesh

Liked: Cleanliness, staff & service, property conditions & facilities
Lake near by.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Clean facilities, close to dining, etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, walking proximity to everything.

Outstanding hotel just down the street from the beautiful lake. Walking distance from shops, eating, park. Will definitely stay here again. I extended our stay this time.
Stayed 1 night in Apr 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind people working there, good hotel, great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hirotoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service, very good accommodations and affordable price. Strongly recommend!
Stayed 1 night in Jul 2024

8/10 Good

Shlomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff are friendly and helpful. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

Razvan Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Qindeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .
Stayed 1 night in Aug 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the lake and University. Kind and accommodating staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Stayed 1 night in Jun 2024

10/10 Excellent

Uberto

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Apr 2025

8/10 Good

Christophe

Liked: Cleanliness, staff & service
Location; near the lake, near 'centre ville'
Stayed 1 night in Jul 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Room comfort

1 night in Neuchâtel

For one night, very average, smelly in the hotel, very noisy. Breakfast expensive for what was offered
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception.
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
Stayed 3 nights in Apr 2024

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.