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Hôtel Alpes & Lac

3.0 star property
Hotel in Neuchatel with a 24-hour front desk and a coffee shop

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Photo gallery for Hôtel Alpes & Lac

Exterior
Exterior
Outdoor banquet area
Suite Lac (Annexe) | 1 bedroom, in-room safe, desk, soundproofing
Suite Lac (Annexe) | 1 bedroom, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Lake View

Double Room, Lake View | 1 bedroom, in-room safe, desk, soundproofing

Double Room, Lake View

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 16 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, City View

Double Room, City View | 1 bedroom, in-room safe, desk, soundproofing

Double Room, City View

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 16.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Lake View

Room, 2 Twin Beds, Lake View | 1 bedroom, in-room safe, desk, soundproofing

Room, 2 Twin Beds, Lake View

Highlights

Soundproofed
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
  • 20 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Lake View

Single Room, Lake View | 1 bedroom, in-room safe, desk, soundproofing

Single Room, Lake View

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 13 sq m
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Lac (Annexe)

Suite Lac (Annexe) | 1 bedroom, in-room safe, desk, soundproofing

Suite Lac (Annexe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Day bed
Private bathroom
  • 37 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room Lac (Annexe)

Double Room Lac (Annexe) | 1 bedroom, in-room safe, desk, soundproofing

Double Room Lac (Annexe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View | 1 bedroom, in-room safe, desk, soundproofing

Twin Room, Balcony, Lake View

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Shower/tub combination
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Lake View

Double Room, Balcony, Lake View | Balcony

Double Room, Balcony, Lake View

Highlights

Balcony
Soundproofed
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Gare (Annexe)

Double Room Gare (Annexe) | 1 bedroom, in-room safe, desk, soundproofing

Double Room Gare (Annexe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Place De La Gare 2, Neuchatel, NE, 2000

What's nearby

  • Neuchatel Botanical Garden - 8 min walk - 0.4 miles
  • Trans Swiss Trail - 8 min walk - 0.5 miles
  • Lac de Neuchatel - 9 min walk - 0.5 miles
  • Place Pury - 11 min walk - 0.6 miles
  • Chateau de Neuchâtel - 12 min walk - 0.7 miles

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 75 min drive

Restaurants

  • ‪Brasserie B'art - ‬6 min walk
  • ‪Glob' - ‬2 min walk
  • ‪Cactus - ‬7 min walk
  • ‪Hôtel DuPeyrou - ‬7 min walk
  • ‪La taverne neuchâteloise - ‬8 min walk

About this property

Hôtel Alpes & Lac

Hotel in the city center
A terrace, a coffee shop/cafe, and a bar are just a few of the amenities provided at Hôtel Alpes & Lac. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • A vending machine, an elevator, and ATM/banking services
  • Smoke-free premises, a front-desk safe, and 2 meeting rooms
Room features
All guestrooms at Hôtel Alpes & Lac offer amenities such as free WiFi, safes, and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 10 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1872
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 18 per person
  • Covered self parking fee: CHF 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lac
Alpes Lac Neuchatel
Hôtel Alpes & Lac
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes Lac Neuchatel
Hôtel Alpes Lac
Hôtel Alpes & Lac Hotel
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes & Lac Hotel Neuchatel

Frequently asked questions

Is Hôtel Alpes & Lac pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Alpes & Lac?

Self parking is available for CHF 10 per day. Limited spots are available.

What time is check-in at Hôtel Alpes & Lac?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hôtel Alpes & Lac?

Check-out is at noon.

Where is Hôtel Alpes & Lac located?

Located in the heart of Neuchatel, this hotel is within a 10-minute walk of Casino Neuchatel, Theatre du Passage, and Galerie Quint-Essences. Musée d’Art et d’Histoire and Lac de Neuchatel are also within 15 minutes. Neuchatel (QNC-Neuchatel Train Station) and Neuchâtel Station are within a 2-minute walk.

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Hôtel Alpes & Lac Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 365 reviews
Rating 8 - Good. 173 out of 365 reviews
Rating 6 - Okay. 29 out of 365 reviews
Rating 4 - Poor. 1 out of 365 reviews
Rating 2 - Terrible. 3 out of 365 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the train station. Quiet street with little noise. Great views over the lake
Stayed 1 night in Apr 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view and great location. Perfect for our short stay. Friendly helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the room and terrace and helpful staff
Stayed 2 nights in Sep 2022

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.
Stayed 2 nights in May 2025

10/10 Excellent

KAORU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's only a few minutes from the station. It was my second time staying there, and I had a good stay this time, too. The scenery from the window was so beautiful and calm, and the breakfast was delicious. All the staff are very kind and pleasant. If I could make a request, it would be more comfortable for me if there were slippers in the room. I hope to come back again.
Stayed 1 night in Mar 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Small Hotel

Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Stayed 4 nights in Sep 2022

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and view from the room and terrasse
Stayed 1 night in Aug 2022

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.
Stayed 1 night in Oct 2024

8/10 Good

Marie

Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super freundliches Personal
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

MARYSE

Stayed 3 nights in Feb 2025

10/10 Excellent

mark

Stayed 1 night in Feb 2025

10/10 Excellent

ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kazuhiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
Wunderschöne Seesicht, ruhig und sehr zuvorkommender Gästeservice.
Stayed 1 night in Oct 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het personeel en het ontbijt waren super goed! Voldoende geïnformeerd, duidelijke uitleg. Jammer aan de kamer waren de te korte verduisterende gordijnen, hierdoor kwam te veel licht binnen. En wat opviel was het geluid van buiten dat goed te horen was, dit was jammer met een klein kind die hier wakker van word
Stayed 1 night in Sep 2024

8/10 Good

Myrta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war okay, aber nicht überragend, außer der Aussicht auf den See und die Berge.
Stayed 1 night in Aug 2024

8/10 Good

Kazuhiko

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024