Ratings based on 798 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 15, 2024 on Expedia
Poor property
Comment from Hotel Management
Apr 18, 2024 by Gm, Hotel Management
Thank you
by A verified traveler
Posted Apr 13, 2024 on Expedia
Expirence was good
Comment from Hotel Management
Apr 14, 2024 by Gm, Hotel Management
Thank you. We appreciate your business.
by A verified traveler
Posted Apr 11, 2024 on Expedia
Terrible service provided by the GM Nancy. Would not recommend
Comment from Hotel Management
Apr 13, 2024 by GM, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted Apr 8, 2024 on Expedia
Comment from Hotel Management
Apr 13, 2024 by GM, Hotel Management
Thank you for your review.
by A verified traveler
Posted Apr 6, 2024 on Expedia
I couldnt take a comfortable shower. The water wouldnt get hot and it ended up all over the floor. I only had 3 rough towels to dry off with and dry the floor.
Comment from Hotel Management
Apr 13, 2024 by GM, Hotel Management
We are sorry to hear you did not enjoy your stay. We hope you will give us another chance to earn back your business in the future. Again we are sorry for the issues during your stay.
by A verified traveler
Posted Apr 5, 2024 on Expedia
Comment from Hotel Management
Apr 7, 2024 by Gm, Hotel Management
Thank you for your review. We are sorry to hear that you did not enjoy your stay with us. We hope you will give us another chance in the future.
by A verified traveler
Posted Apr 5, 2024 on Expedia
We had a flood in our room when the bathtub was draining. The front desk lady said she would contact Expedia to arrange for a price reduction/refund…never happened. The new tiles were cracked in the room we were moved to, and the room supplies were very limited and of poor quality. The parking space outside by the rooms was littered with cigarette butts.
Comment from Hotel Management
Apr 6, 2024 by Gm, Hotel Management
We too are not fond of the constant cigarette butts that are tossed onto the floor DAILY, we do provide many trash cans and butt cans throughout the property however we have not mastered the art of getting people to use them. We apologize for the inconvenience of the toilet overflowing onto the floor. though the desk clerk tried to do all she could to accommodate the situation and was able to get you into another room, we do apologize that it was not on the same floor we do understand that was important to you. We are looking into why you have not received any information from the discount situation. Again, we apologize for the issues that occurred during your stay and hope you give us another chance to earn back your business.
by A verified traveler
Posted Apr 4, 2024 on Expedia
There was nothing unique about this property but for the price it was average. The "breakfast" left something to be desired. Twinkies, etc. are not breakfast food IMHO.
The advertised internet was not available. There is a small note in the office saying it might not be accessible in all areas -- it was even available in the office!
Couldn't make a reservation for our next stop so that was very disappointing.
Comment from Hotel Management
Apr 6, 2024 by Gm, Hotel Management
Thank you for your review we will be looking into these issues mentioned. We hope you have a safe trip.
by A verified traveler
Posted Apr 1, 2024 on Expedia
Comment from Hotel Management
Apr 6, 2024 by GM, Hotel Management
Thank you for your review.
by A verified traveler
Posted Apr 1, 2024 on Expedia
Comment from Hotel Management
Apr 6, 2024 by GM, Hotel Management
Thank you for your review.