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Huilo Huilo Montaña Magica

Property class: 3

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Photo gallery for Huilo Huilo Montaña Magica

Front of property - Huilo Huilo Montaña Magica (Panguipulli)
Interior - Huilo Huilo Montaña Magica (Panguipulli)
A large indoor swimming pool with a wooden ceiling and stone walls, surrounded by lounge areas and a view of the outdoors. - Huilo Huilo Montaña Magica (Panguipulli)
Business center - Huilo Huilo Montaña Magica (Panguipulli)
A buffet setup with various food items and a rustic interior. - Huilo Huilo Montaña Magica (Panguipulli)
Consider a stay at Huilo Huilo Montaña Magica and take advantage of a free breakfast buffet, a terrace, and a garden. Treat yourself to spa services, such as a facial, a manicure/pedicure, or a massage. The on-site restaurant offers breakfast, lunch, and dinner. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free WiFi in public areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Business services

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Room options

View all photos for Standard Double Room, 1 Queen Bed

Room

Standard Double Room, 1 Queen Bed

  • Garden view
  • 10 sq m
  • 5 bedrooms
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Panguipulli, Huilo Huilo Montaña Magica is in the mountains. Museo de los Volcanes is a local attraction and the area's natural beauty can be seen at Huilo-Huilo Biological Reserve and Villarrica National Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Panguipulli travel guide
View more Lodges in Panguipulli
Map
Ruta CH 203, Km 60, Camino Intl Panguipulli, Puerto Fuy, Panguipulli, Los Rios, 5665000

What's nearby

  • Portal de Los Ciervos
    1 min walk - 0.1 miles
  • Portal La Leona
    6 min walk - 0.4 miles
  • Huilo-Huilo Biological Reserve
    2 min drive - 1.4 miles
  • Lake Pirihueico
    3 min drive - 1.8 miles
  • Lake Panguipulli
    25 min drive - 13.9 miles

Restaurants

  • Puerto Fuy
    2 min drive
  • Restaurant Puerto Fuy
    2 min drive
  • Cafetería Montaña Mágica
    1 min walk
  • Bar Nothofagus
    1 min walk
  • Cervecería Petermann
    4 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 552 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Huilo Huilo Montaña Magica have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Huilo Huilo Montaña Magica pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Huilo Huilo Montaña Magica?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Huilo Huilo Montaña Magica?

Check-out is at 11:00 AM.

Does Huilo Huilo Montaña Magica provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 552 per vehicle applies.

Where is Huilo Huilo Montaña Magica located?

This family-friendly Panguipulli lodge is located in the mountains, just steps from Portal de Los Ciervos and Portal La Leona. Huilo-Huilo Biological Reserve and Lake Pirihueico are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Huilo Huilo Montaña Magica Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 7 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

Reviews

Verified review

10/10 Excellent

It is beautiful and surreal!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

A mágica do lugar acaba na conduta do staff

O lugar é mesmo mágico e a natureza contribuí muito para a experiência. O quarto é aconchegante e limpo, com boa calefação - no quarto, o ponto de melhoria, no entanto, é que as cortinas não cobrem toda a janela; ou seja, tão logo amanhece, o quarto fica super claro e atrapalha bastante o sono. Ademais, só tem duas opções de jantar para todo o complexo que reúne três hotéis, dessa forma sem reservar é impossível jantar. No único dia que não reservamos, tivemos uma péssima experiência de atendimento no bar (que não exige reservas); onde a garçonete simplesmente ignorou a nossa mesa por mais de 30 minutos e várias tentativas de atendimento. Tivemos que chamar o gerente, que atribuiu a má conduta ao horário de pico do restaurante e bar. Realmente lamentável. O café da manhã só vai até às 10h, e às 9h já está bem defasado, porque não há reposição dos itens. Por último, a hospitalidade é um ponto bastante fraco; embora algumas pessoas do staff sejam gentis e solicitas, a grande maioria é ríspida e despreparada. Lamentavelmente, a conduta se mantém como apontam reclamações antigas de 2016, 2018.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Bello lugar

Bellísimo lugar, magnificas instalaciones. Solo mejorar la atención al cliente, personal entrega poca información de las actividades disponibles, entre otras.
Stayed 1 night in Mar 2022
Verified review

6/10 Okay

Insatisfecho

Mal, por que me movieron a Nawelpi por arreglos y al llegar nos volvieron a cambiar a Marina del Fuy, asi que no puedo evaluar el hotel que nunca pudimos visitar.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia pero hotels.com me engaño

Limoieza, servicio, comodidad súper bien Infraestructura un par detalles la cadena del baño no cortaba bien el agua y por ende seguía corriendo El secador de pelo estaba malo Lo que mas me molesto es que compre con ustedes la estadía y la diferencia del precio que tuve que pagar me salia mas conveniente hacerlo directamente en la pagina del hotel ya que había diferencia de mas de 30 mil pesos
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MARAVILLOSA CREACIÓN DE DIOS, PALPABLE Y ADMIRABLE

Es un lugar donde alguna vez en la vida deben visitar y no importando que llueva o que se sienta el frío se admira como todo esta en perfecta armonía. Felicitaciones al gestor de esta iniciativa el Sr. Petermann por compartir con nosotros esta maravilla de la naturaleza. Nos fuimos muy impactado con los interesantes elementos que tienen en el museo y la multitud de proyectos que allí se están desarrollando. Me encantó conocer los materiales de mi nuevo hogar : jaspe, zafiro, ágata, esmeralda, onice, (Apocalipsis 21:18-22). Sin duda volveremos y nuevamente FELICITACIONES a todos los que hicieron que nuestra estadía fuera muy grata desde los que nos ayudaron con la reserva, las persona que nos recibió, los que con sus detalles hacían que nuestro regreso al hotel fuera más confortante, por aquellos que esmeraron con cariño y preocupación de tener una comida rica y deliciosa como las personas del counter que nos despidieron con tanto cariño. Para todos los trabajadores de HUILO HUILO MUCHÍSIMAS GRACIAS.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property. A magical experience!
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Maravilloso, pero atención con lo que ofrecen.

Nadie puede negar que es un lugar maravilloso: la naturaleza y las instalaciones son increíbles. Montaña mágica, sin embargo, debe considerar que la habitación es muy diminuta y con pocas instalaciones (sin acceso a internet, sin frigobar, sin teléfono para comunicarse a recepción). La acústica del hotel montaña mágica es muy mala, se escucha de otras habitaciones y cuando uno sube suena todo afuera. Teníamos una gotera y nunca la fueron a ver. Todos los usos extra (SPA, piscina) son pagados, lo cual lo considero un poco injusto. Me inclinaría por los otros hoteles que ofrecen para la próxima o un buen hostal.
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Montaña muy màgica.

Hotel emplazado en un lugar maravilloso nuestra estadìa de 7 noches,dos con sol y 5 con lluvia, no fue problema para disfrutar el entorno del hotel tanto en excursiones autoguiadas como las con pago.permitieron conocer un lugar imperdible al que volveremos . Destacamos la cordialidad del personal de servicio y en particular la atenciòn proporcionada por el jefe de restoraciòn Josè Rodrìguez por la eficiencia y cordialidad dispensada, felicitaciones , nos sentimos muy acogidos.
Stayed 7 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

Bonito pero falta bastante para la expectativa

El hotel y todo el complejo es bonito sin embargo presenta falencias que por su costo y expectativas no son las mejores. La atención del personal poco agradable se notaba más que todo lo que hacían era más una obligación que algo con agrado en especial el joven del bar que no se estaba en dispocion e atender. La comida en general de buen sabor pero poco variada, y cosas mínimas no presentes. Las actividades están limitadas principalmente por los horarios ya que a partir de las 6 de la tarde no hay muchas cosas que el hotel pueda ofrecer más que comer y el bar hasta las 10pm. En la habitación ausencia de aguas de cortesía o café o té ni en las áreas comunes que son cosas mínimas que se pueden encontrar en hoteles de menor prestigio
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paraiso perfeito

Hotel, instalacoes, regiao tudo maravilhoso. O atendimento do staf fantastico. So a comida do restaurante deixou a desejar. E o cafe da manha vai ate as 10hs, gostaria que fosse ate mais tarde.
Stayed 5 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

bien en general

Bien en general,caro para lo que se entrega en términos de habitaciones y calidad del servicio de buffet de comidas.
Stayed 2 nights in Jul 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super descuidado una pena

La habitacion pequeña ,sin calefaccion , me ofrecieron un caloventor,la informacion por parte del hotel sobre otras dependencias del mismo complejo pesimas,comida regular,en lineas generales el hotel esta descuidado, sobran telas de araña ,los vidrios de la habitacion absolutamente sucios imposible ver hacia afuera,Sin mencionar que al llegar me informan de un inconveniente por el cual la otra pareja con que viajabamos debio trasladarse a otro complejo .Pesima relacion costo calidad
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018