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Mercure Nelspruit Hotel

3.0 star property
Central hotel with free parking connected to a shopping center in Mbombela

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Photo gallery for Mercure Nelspruit Hotel

Outdoor pool, pool umbrellas, sun loungers
Meeting facility
Reception
Exterior
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Breakfast available
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, Multiple Beds, Balcony

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Multiple Beds

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony

Deluxe Double Room, 1 Double Bed, Balcony | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 Double Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Living area | 32-inch LCD TV with satellite channels, Smart TV

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Terrace/patio

Protea Hotel by Marriott Nelspruit

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 117 reviews
Protea Hotel by Marriott Nelspruit

About the neighborhood

Map
Coner Of N4 and Graniet Street, Mbombela, Mpumalanga, 1200

What's nearby

  • Ilanga Mall - 2 min walk - 0.1 miles
  • Nelspruit Crossing Mall - 17 min walk - 0.9 miles
  • Busamed Lowveld Private Hospital - 4 min drive - 2.3 miles
  • Nelspruit Private Nature Reserve - 5 min drive - 2.3 miles
  • Mbombela Stadium - 5 min drive - 2.4 miles

Getting around

  • Nelspruit (MQP-Kruger Mpumalanga Intl.) - 33 min drive

Restaurants

  • ‪Roman's Pizza - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Mountain Spring Spur - ‬1 min walk
  • ‪Greek Kouzina - ‬3 min drive
  • ‪Adega - ‬8 min walk

About this property

Mercure Nelspruit Hotel

Hotel connected to a shopping center
Consider a stay at Mercure Nelspruit Hotel and take advantage of a garden, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • A vending machine, a banquet hall, and a computer station
Room features
All 104 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and desk chairs.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, kitchenettes, and refrigerators

Languages

Afrikaans, English, French, German, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; ZAR 180 for adults and ZAR 85 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately ZAR 180 for adults and ZAR 85 for children
  • Airport shuttle fee: ZAR 400 per person (one-way)
  • Airport shuttle fee per child: ZAR 350 (one-way), (up to 11 years old)
  • Rollaway bed fee: ZAR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Mercure Nelspruit
Mercure Hotel Nelspruit
Mercure Nelspruit
Mercure Nelspruit Hotel
Nelspruit Mercure
Nelspruit Mercure Hotel
Mercure Nelspruit Hotel Nelspruit
Mercure Nelspruit Hotel Hotel
Mercure Nelspruit Hotel Mbombela
Mercure Nelspruit Hotel Hotel Mbombela

Frequently asked questions

Does Mercure Nelspruit Hotel have a pool?

Yes, this property has an outdoor pool.

Is Mercure Nelspruit Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Nelspruit Hotel?

Self parking is free at this property.

What time is check-in at Mercure Nelspruit Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Mercure Nelspruit Hotel?

Check-out is at 11 AM.

Does Mercure Nelspruit Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 400 per person applies.

Where is Mercure Nelspruit Hotel located?

Located in the heart of Mbombela, this hotel is within a 5-minute walk of Ilanga Mall and Ster-Kinekor i'langa Mall. Tarentaal Centre and Oewersig Hall are also within 1 mi (2 km).

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Mercure Nelspruit Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 69 out of 306 reviews
Rating 8 - Good. 158 out of 306 reviews
Rating 6 - Okay. 49 out of 306 reviews
Rating 4 - Poor. 18 out of 306 reviews
Rating 2 - Terrible. 12 out of 306 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

Everything was good I really enjoyed alot with my family and the staff is so friendly.
Stayed 2 nights in Dec 2022

8/10

Good, but the bedrooms needs renovations

6/10

The breakfast and staff at breakfast were hands down lovely! The tv lacked a remote and the heater was non functional.
Stayed 1 night in Jul 2022

6/10

The place is in dire need of a major upgrade. Broken tiles on the steps. Lots of damp on the buildings. Algae in the showers. Broken window blinds. Poor functioning air con I also felt unsafe as there were people playing very loud music in the parking lot and drinking
Stayed 1 night in Dec 2024

8/10

Stayed 3 nights in Jan 2025

10/10

Stayed 1 night in Jan 2025

8/10

Stayed 3 nights in Aug 2024

8/10

Stayed 3 nights in Jul 2024

8/10

Stayed 2 nights in Jul 2024

6/10

I have stayed at the property before, and the standards are dropping. Bongani at reception was amazing, THANK YOU! The property needs serious maintenance. There are clear signs of moisture near the door of room 404. The floor-tiles in the bathroom are loose, the board supporting the vanity in the bathroom is rotten and the silicone that someone tried to apply is terrible. The shower-head is leaking water. The soap dispenser isnt proper, the reservoir is unceremoniously put on top thereof, and often falls off. I had to phone reception to attend to both aircon and telephone remotes were not working, I also had to ask at reception AGAIN the next morning to have it fixed. I also noticed some milldew on the inside of the shower despite the entire room reeking of bleach. MASSIVE cockroaches running around the lounge department
Stayed 4 nights in Jun 2024

10/10

Stayed 1 night in Feb 2024

8/10

It was good.
Stayed 1 night in Dec 2023

10/10

Stayed 3 nights in Dec 2023

8/10

Pour une nuit sur la route du kruger etablissement agreable et securise pres d un centre commercial Seul probleme la douche ne fonctionnait pas mais baignoire dispo
Stayed 1 night in Sep 2023

2/10

Reception is extremely bad. Upon arrival told us to go away and come back later they had electricity problems. Telling a client that is tired after a 10 hour flight to go away and come back later….. had to fight to get invoice… pure hell
Stayed 5 nights in May 2023

8/10

Stayed 1 night in Aug 2022

10/10

Stayed 1 night in Jun 2022

8/10

Hotel pratique sur route du kruger
Stayed 1 night in Jun 2022

8/10

My stay was average. The place itself was outdated as such i was not able to discern whether the it was the decor that outdated or whether the place was dirty especially the swimming pool . But the place is near the city, opposite a mall so those are huge pluses if you are new to the place. Based on location i gice it a thumbs up.
Stayed 3 nights in Apr 2022

8/10

Canvas missing from frame for covered parking; oilet leaks water continuously; website says laundry service but they don't provide - which is a requisite for all of my accommodations when I travel.
Stayed 3 nights in Mar 2022

2/10

This hotel should be shut down. The rooms could be converted into kennels and let out to the SPCA
Stayed 1 night in Mar 2022

10/10

Stayed 1 night in Mar 2022

8/10

Stayed 1 night in Mar 2022

6/10

Stayed 1 night in Jan 2022

8/10

Perfect location!
Stayed 1 night in Dec 2021