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Grand Mercure Apartments Magnetic Island

4.0 star property
Waterfront aparthotel with 4 outdoor pools and a rooftop terrace

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Photo gallery for Grand Mercure Apartments Magnetic Island

3 Bedroom 2 Bathroom Ocean Front Apartment | Terrace/patio - Grand Mercure Apartments Magnetic Island (Nelly Bay)
4 outdoor pools, pool umbrellas, sun loungers - Grand Mercure Apartments Magnetic Island (Nelly Bay)
Exterior - Grand Mercure Apartments Magnetic Island (Nelly Bay)
Premium bedding, pillowtop beds, individually decorated - Grand Mercure Apartments Magnetic Island (Nelly Bay)
3 Bedroom 2 Bathroom Ocean View Apartment | Premium bedding, pillowtop beds, individually decorated - Grand Mercure Apartments Magnetic Island (Nelly Bay)
At Grand Mercure Apartments Magnetic Island, you can look forward to a rooftop terrace, a garden, and laundry facilities. For some rest and relaxation, visit the hot tub. In addition to car rentals on site and an outdoor entertainment area, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for 1 Bedroom Resort View Apartment

1 Bedroom Resort View Apartment | View from room

1 Bedroom Resort View Apartment

  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom 2 Bathroom Resort View Apartment

Full-size fridge, microwave, oven, stovetop

2 Bedroom 2 Bathroom Resort View Apartment

  • Resort view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom 2 Bathroom Ocean Front Apartment

Premium bedding, pillowtop beds, individually decorated

3 Bedroom 2 Bathroom Ocean Front Apartment

  • Sea view
  • 150 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for 2 Bedroom 2 Bathroom Ocean View Apartment

Premium bedding, pillowtop beds, individually decorated

2 Bedroom 2 Bathroom Ocean View Apartment

  • Ocean view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Ocean View Apartment

Premium bedding, pillowtop beds, individually decorated

1 Bedroom Ocean View Apartment

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom 2 Bathroom Ocean Front Apartment

Premium bedding, pillowtop beds, individually decorated

2 Bedroom 2 Bathroom Ocean Front Apartment

  • Sea view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom 2 Bathroom Ocean View Apartment

3 Bedroom 2 Bathroom Ocean View Apartment | Premium bedding, pillowtop beds, individually decorated

3 Bedroom 2 Bathroom Ocean View Apartment

  • Ocean view
  • 150 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for 1 Bedroom Ocean Front

Premium bedding, pillowtop beds, individually decorated

1 Bedroom Ocean Front

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Two Bathroom Resort View Apartment

Premium bedding, pillowtop beds, individually decorated

Two Bedroom Two Bathroom Resort View Apartment

  • Sleeps 5

View all photos for One Bedroom Apartment With Ocean View

Premium bedding, pillowtop beds, individually decorated

One Bedroom Apartment With Ocean View

  • Sleeps 2

View all photos for One Bedroom Resort View Apartment

Premium bedding, pillowtop beds, individually decorated

One Bedroom Resort View Apartment

  • Sleeps 2

View all photos for Two-Bedroom Two Bathroom Ocean Front Apartment

Premium bedding, pillowtop beds, individually decorated

Two-Bedroom Two Bathroom Ocean Front Apartment

  • Sleeps 5

View all photos for Two Bedroom Two Bathroom Ocean View Apartment

Premium bedding, pillowtop beds, individually decorated

Two Bedroom Two Bathroom Ocean View Apartment

  • Sleeps 5

View all photos for 3 Bedroom 2 Bathroom Ocean View Apartment

Premium bedding, pillowtop beds, individually decorated

3 Bedroom 2 Bathroom Ocean View Apartment

  • Sleeps 7

View all photos for Three Bedroom Two Bathroom Ocean Front Apartment

Premium bedding, pillowtop beds, individually decorated

Three Bedroom Two Bathroom Ocean Front Apartment

  • Sleeps 7

One-Bedroom Ocean Front

  • Sleeps 2

About the neighborhood

Located in Nelly Bay, Grand Mercure Apartments Magnetic Island is on the waterfront. Maritime Museum of Townsville and Perc Tucker Regional Gallery are cultural highlights, and some of the area's activities can be experienced at Massage on Magnetic and Magnetic Island Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Queensland Country Bank Stadium or Reid Park Street Circuit. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and mountain biking nearby. Visit our Nelly Bay travel guide
View more Aparthotels in Nelly Bay
Map
146 Sooning Street, Nelly Bay, QLD, 4819

What's nearby

  • Magnetic Island National Park featuring a bay or harbor, general coastal views and rugged coastline
    Magnetic Island National Park
    2 min walk - 0.1 miles
  • The favourite of the beaches for us as s family. There’s a playground here and the beach was really pretty. It’s quite protected and has shallow water for the kids to swim in.
    Alma Bay
    2 min drive - 1.2 miles
  • Nelly Bay Beach
    12 min walk - 0.6 miles
  • Massage on Magnetic
    13 min walk - 0.7 miles
  • Nelly Bay Habitat Reserve
    16 min walk - 0.9 miles

Getting around

  • Townsville Station
    52 min drive
  • Townsville, QLD (TSV)
    64 min drive

Restaurants

  • Tiny Palm Coffee
    17 min walk
  • Granite
    9 min walk
  • Ric's Woodfire Pizza
    17 min walk
  • SOS - Stuffed On Seafood
    4 min walk
  • The Bikini Tree Cafe
    2 min drive

About this property

Grand Mercure Apartments Magnetic Island

Waterfront aparthotel with 4 outdoor pools and a rooftop terrace
4 outdoor pools, a fitness center, and a rooftop terrace are available at this smoke-free aparthotel. Other amenities include a hot tub, a business center, and a meeting room. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
Grand Mercure Apartments Magnetic Island offers 124 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to furnished balconies. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 50-inch flat-screen televisions come with digital channels. Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is provided weekly.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • 4 outdoor pools
  • Fenced pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ferry terminal shuttle
  • Car rental
  • Car not required
  • Secured, covered self parking on site (AUD 10 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Pool gate

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Champagne service
  • Dining table

Bedrooms

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 50-inch flat-screen TV with digital channels
  • DVD player

Outdoor areas

  • Fully-fenced
  • Furnished balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Near the bay
  • Near the boardwalk/promenade
  • Near the marina
  • Near the ocean
  • On the waterfront

Things to do

  • Bicycle parking
  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Ecotours nearby
  • Fishing nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 124 units
  • 5 buildings
  • 5 floors
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bicycle parking
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Double-glazed windows
  • Garden
  • Gated community
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Traditional architecture
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way), (from 2 to 12 years old)
  • Covered self parking fee: AUD 10 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Mercure Apartments Magnetic Island
Grand Mercure Magnetic Island
Magnetic Island Grand Mercure
Accor Grand Mercure Apartments Hotel Magnetic Island
Mantra One Bright Point Hotel
Grand Mercure Apartments Magnetic Island Apartment
Grand Mercure Apartments
Grand Mercure Apartments Magnetic Island Apartment Nelly Bay
Grand Mercure Apartments Magnetic Island Nelly Bay
Mercure s Magnetic Nelly
Mercure Apartments Magnetic
Grand Mercure Apartments Magnetic Island Nelly Bay
Grand Mercure Apartments Magnetic Island Aparthotel
Grand Mercure Apartments Magnetic Island Aparthotel Nelly Bay

Frequently asked questions

Does Grand Mercure Apartments Magnetic Island have a pool?

Yes, this property has 4 outdoor pools.

Is Grand Mercure Apartments Magnetic Island pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 10 per day.

What time is check-in at Grand Mercure Apartments Magnetic Island?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Mercure Apartments Magnetic Island?

Check-out is at 10 AM. Late check-out is available for AUD 50.00 (subject to availability).

Does Grand Mercure Apartments Magnetic Island provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 15 per person applies.

Where is Grand Mercure Apartments Magnetic Island located?

Situated on the waterfront, this luxury aparthotel is within 1 mi (2 km) of Magnetic Island National Park, Massage on Magnetic, and Nelly Bay Beach. Nelly Bay Habitat Reserve and Alma Bay are also within 2 mi (3 km).

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Reviews

Grand Mercure Apartments Magnetic Island Reviews

8.6

Excellent

8.2

Cleanliness

9.2

Location

7.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 167 out of 343 reviews
Rating 8 - Good. 106 out of 343 reviews
Rating 6 - Okay. 47 out of 343 reviews
Rating 4 - Poor. 19 out of 343 reviews
Rating 2 - Terrible. 4 out of 343 reviews

Reviews

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb apartment, Amy on reception was amazing, super helpful & knew all best restaurants & bars :))
Stayed 1 night in Dec 2025

10/10 Excellent

Chloe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, amazing view.
Stayed 4 nights in Oct 2025

10/10 Excellent

spiro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful clean rooms Close to ferry terminal Gorgeous views of the harbour/nelly bay
Stayed 2 nights in Nov 2025

8/10 Good

Evelyn

Liked: Amenities, property conditions & facilities, communication
Nice apartment with great view, staff was very friendly and helpful. Cleanliness could have been better but was acceptable
Stayed 3 nights in Nov 2025

6/10 Okay

Julie

Liked: Cleanliness, communication
Property has great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities, communication
Had a great time beautiful views and the room was lovely. A big shout out to receptionist
Stayed 2 nights in Oct 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful accommodations. Great location. Friendly staff.
Stayed 3 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location close to convenience shops and great views out to the open ocean
Stayed 2 nights in Sep 2025

8/10 Good

Geoffrey

Liked: Amenities, property conditions & facilities, communication
Loved the scenery from the balcony, space and quietness around you. Walking distance to all our requirements. Staff welcoming and helpful. Would return at a heart beat.
Stayed 4 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, room comfort, communication

Best place to stay in Nelly Bay.

Great accommodation. Very close to Ferry terminal, IGA and bottle shop. Room was wonderful. Comfortable beds. Full kitchen. No complains at all. Would stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Simon

Liked: Amenities
Disliked: Cleanliness
Great location however apartment had filthy carpet in bedroom and mould on curtains.
Stayed 4 nights in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities, communication
What a fantastic place to stay. Staff ate wonderful also.
Stayed 2 nights in Sep 2024

8/10 Good

sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice unit with great view
Stayed 4 nights in May 2025

4/10 Poor

David

Disliked: Amenities
2 of the 4 pools were out of action. Did receive an email letting us know of one, so decided to keep the booking. Then to arrive to two being out. The 2 pools water was poor quality, obviously over used. Room it self very poor, stains on carpet, rusted fittings. Aircon leaking. With such an amazing view, if they invested some money in making the room match would have been okay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view and the sound of the ocean was wonderful.
Stayed 1 night in Aug 2024

8/10 Good

U

Liked: Amenities
Disliked: Cleanliness
Positives: close to pool area, with no direct access (safe for little ones). Large unit for families with plenty of room and a great modern kitchen. Lovely outside decking area. Entrance with louvres and a drying rack for wet clothes-dries fast. Also has a washer and dryer. Close to all amenities, ferry service (walking distance), IGA and amazing seafood cafe with coffee, ice cream and pancakes down the road. Also close to car hire services. Great place to stay overall. Negatives: this unit has a partial sea view not a full view (was advertised showing an open unobstructed sea view). The view is obstructed by a hedge with the pool area beyond and the view of the area where the ferries dock. Main shower has extensive unsightly tiles that need attention.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent staff. Excellent rooms. Excellent location
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice view Plenty of pools Lovely staff Slow internet
Stayed 3 nights in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities, communication
well equipped apartments and amenities throughout the complex. plenty of space in shared areas i.e. BBQ and pool areas. amazing views from all pool decks!
Stayed 4 nights in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay here and the fact that we could choose between 4 swimming pools on location and rock wallabys are always around to watch, we really enjoyed our time. The unit was a great base for our family.
Stayed 4 nights in Aug 2024

8/10 Good

phillip

Liked: Cleanliness, amenities, room comfort, communication
great location walkable from ferry, buses, car hire and retail. very clean, good, secure free parking, good views, 3 pools. local rock wallabies appear at dusk seeking feeding - care to feed the correct foods. great accommodation.
Stayed 4 nights in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, property conditions & facilities, communication
We paid a little extra for an ocean view and it was well worth it for the beautiful view/apartment, great location for the ferry, bus and supermarket/bottleshop. Lovely complex and staff too.
Stayed 4 nights in Nov 2024

10/10 Excellent

Aline

Liked: Cleanliness, room comfort, communication

Amazing accommodation with great views

The apartment was so beautiful and had incredible views! This might have been my favorite accommodation I’ve ever stayed at. The staff member Poliane was also incredibly helpful and kind. She gave us some great tips on what to do on the island to make our experience even more enjoyable. I would definitely recommend this place!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sean Paul

Liked: Cleanliness, communication
Disliked: Room comfort

Over all Amazing!

The manager of the hotel is amazing and catered for all our holiday needs. Unfortunately the unit is privately owned and is in desperate need of new beds and a freshen up. The resort is just beautiful and location the best we have been.
Stayed 3 nights in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had no issues what so ever thought the room was great and very roomy for the price. Staff very helpful.
Stayed 2 nights in Aug 2024