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The Cliff Hotel

Property class: 4.5

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2 outdoor pools, pool umbrellas, sun loungers - The Cliff Hotel (Negril)
Villa, 1 Bedroom, Ocean View | Bathroom | Free toiletries, hair dryer, bathrobes, slippers - The Cliff Hotel (Negril)
Villa, 4 Bedrooms, Resort View | Premium bedding, in-room safe, desk, iron/ironing board - The Cliff Hotel (Negril)
Lunch and dinner served, international cuisine - The Cliff Hotel (Negril)
Lunch and dinner served, international cuisine - The Cliff Hotel (Negril)
The Cliff Hotel in London's West End balances luxury and relaxation. Rejuvenate with spa treatments or savor international dishes at Zest at the Cliff. Enjoy three bars, multiple pools (including a kids' area), yoga classes, and babysitting services for parents' downtime.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Double Beds, Resort View (Guest Room)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Resort View (Guest Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Resort View (Guest Room)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Resort View (Guest Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Partial Ocean View (Guest Room)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Partial Ocean View (Guest Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Ocean View (Guest Room)

Premium bedding, in-room safe, desk, iron/ironing board

Room, Ocean View (Guest Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

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Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Pool)

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Suite, 1 Bedroom (with Pool)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Villa, 1 Bedroom, Resort View

  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View | Premium bedding, in-room safe, desk, iron/ironing board

Villa, 1 Bedroom, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Villa, 4 Bedrooms, Resort View

  • Sleeps 10
  • 4 King Beds

View all photos for Villa, 5 Bedrooms, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Villa, 5 Bedrooms, Ocean View

  • Sleeps 12
  • 5 King Beds

About the neighborhood

Located in West End, a neighborhood in Negril, The Cliff Hotel is in the entertainment district and on the beach. The area's natural beauty can be seen at Negril Cliffs and Seven Mile Beach. Traveling with kids? Consider Barney's Botanical Garden Jamaica and Hope Botanical Garden and Zoo. Take an opportunity to explore the area for water adventures such as fishing. Visit our Negril travel guide
Map
West End Road, Negril, Westmoreland

What's nearby

  • Negril Lighthouse
    Negril Lighthouse
    13 min walk - 0.7 miles
  • Seven Mile Beach
    Seven Mile Beach
    8 min drive - 5.2 miles
  • Barney's Botanical Garden Jamaica
    10 min walk - 0.6 miles
  • Rick's Cafe
    2 min drive - 1.2 miles
  • Negril Cliffs
    4 min drive - 2.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ)
    120 min drive

Restaurants

  • Rick's Café
    2 min drive
  • Sweet Spice Restaurant
    8 min drive
  • Burger King
    7 min drive
  • MyBeach jamaica
    7 min drive
  • Fries Unlimited
    7 min drive

About this property

The Cliff Hotel

Luxury family-friendly hotel near Negril Cliffs
Consider a stay at The Cliff Hotel and take advantage of a poolside bar, a terrace, and a garden. With a beachfront location, a beach shuttle, and snorkeling, this hotel is the perfect place to soak up some sun. Indulge in a massage, a body scrub, and a facial at Kiyara Spa on the Cliff, the onsite spa. The on-site international cuisine restaurant, Zest at the Cliff, offers lunch, dinner, and light fare. Yoga classes and Pilates classes are offered at the 24-hour gym; The Cliff Hotel also has a hair salon, an arcade/game room, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), free newspapers, and water sports equipment
  • Luggage storage, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All guestrooms at The Cliff Hotel have comforts such as premium bedding and furnished balconies, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Self parking on site (surcharge; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 35 for adults and USD 10 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Zest at the Cliff

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Snorkeling
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35 for adults and USD 10 for children
  • Airport shuttle fee: USD 190 per room (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Cliff Hotel Negril
Cliff Negril
The Cliff Hotel Hotel
The Cliff Hotel Negril
The Cliff Hotel Hotel Negril

Frequently asked questions

Does The Cliff Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Cliff Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at The Cliff Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Cliff Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Cliff Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 190 per room applies.

Where is The Cliff Hotel located?

Located in West End, this beachfront hotel is in the city center and within 1 mi (2 km) of Barney's Botanical Garden Jamaica and Rick's Cafe. Negril Cliffs and Joseph's Cave are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Cliff Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 239 out of 280 reviews
Rating 8 - Good. 33 out of 280 reviews
Rating 6 - Okay. 3 out of 280 reviews
Rating 4 - Poor. 3 out of 280 reviews
Rating 2 - Terrible. 2 out of 280 reviews

Reviews

Verified

10/10 Excellent

Saran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was absolutely amazing. We stayed in the 1bd private villa and our butler Evril was very attentive to our needs. This resort is very peaceful and quiet and gets 5 stars from me!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 days in Negril. The hotel is in good condition ad the staff were superb. The waitress sering us breakfast was exceptional she went out her way to serve us. The food isa bit pricey but we enjoyed it.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service
Disliked: Amenities
Relaxing and quiet. Food is yummy but not the same menu that’s on the website.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this beautiful boutique hotel in West End Negril. Staff were super nice and welcoming everyone of them. We would definitely return if visiting Negril againl. Wouldn’t want to stay anywhere else.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
The facilities are wonderful and the staff is so helpful. The food was New York City prices though and the 150% tariff on alcohol reminds us why we hate Rump.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out everything went smoothly. Staff at check in and the restaraunt was very friend and extremely professional. Shanoy at the restaraunt exceptionally accomodating by dropping off a breakfast menu to our room because we couldnt down liaf the app. Property is clean, well maintained and beautiful. Spectacular views from this hotel that captures an amazing sunset Will definately return.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about this hotel. The room was spacious, clean and the bed was comfortable. The property grounds were beautiful, but what stood out most of all was the staff. Everyone, and I mean EVERYONE was so nice, knowledgeable, and helfpul. From the bartenders to the front desk, restaurant staff were so amazing.
Eat at the on site restaurant for breakfast, lunch and dinner. The food is so good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, would recommend 10/10 Calm and peaceful
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epitome of a modern room. The staff were on point for EVERYTHING. A/C was super strong and efficient. Breakfast was excellent everytime.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and rooms. Very friendly staff, good parking situation. A little further away from central Negril, and no beach access, but Seven Mile is reachable by car. Must be top notch and packed in the busy season. Would stay again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Edie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service, massage was amazing
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Buddhika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, property has amazing views and absolutely stunning resort..
Stayed 1 night in Jan 2024
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning and the staff is some of the friendliest I’ve met. It’s super quiet so if you’re looking to relax this is definitely the place for you. The chef was outstanding some of the best food we’ve had in Jamaica. Spa services were all good. My only criticism is that the price for food is a bit high and they will charge you for every glass of ice tea or whatever non alcoholic beverages you are drinking. It made a high end stay into a super expensive stay.
Dinner view was amazing
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Xena E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we knew this place was special. The owner personally welcomed us, and the doorman was sweet—honestly, everyone working here was topnotch. They take care of everything you need. The Welcome & Dining: We checked in early & offered wine upon arrival, and dinner at the restaurant was yum—tasty food with a stunning ocean view. The restaurant attracts international travelers; we met guests from Spain and France stopping by for lunch, which added to the atmosphere. The Room & Amenities: Our room was large & clean with comfortable beds and a balcony perfect for sitting in a swing. Don't worry too much about booking an ocean-view room—ours had one, but the cliff-side umbrella and chair setup is so good that you can always walk down to the ocean and sit there. The fridge was large enough to hold all our snacks and special food items we brought from home, and the staff even offered to store anything needing cold storage in their kitchen. The turndown service was amazing, and the WiFi worked. Location & Activities: The hotel is quiet and is on the quieter end of Negril but close to everything—an easy walk to restaurants, Rick's Café, and lots of great shopping. The place isn't full of loud events, parties, and music, but you're near all kinds of things when you want them. There's an amazing pool good for toddlers and a great gym for getting some exercise. Thoughtful Service:Lifeguards on duty support you if you feel a little worried about jumping in the sea
We took a boat ride one evening this is the Cliff Hotel a view from the sea. Most of the hotel is a little back from the sea but you can see the Restaurant and chair set up!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely accommodating, hotel was beatiful, great scenery, clean and spacious
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful suite and fabulous views.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the hotel is nothing short of magical!!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lovely, peaceful place to stay in Jamaica. Rooms are comfortable all with a water view. Restaurant is excellent. Staff are friendly and resourceful. Looking forward to our third visit next year.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent getaway for my wife and I. The restaurant is excellent and we enjoyed many different breakfast, lunch and dinner experiences. They had top notch bartenders and we recommend the swim up pool bar with Dino and LT. We already plan on coming back and bringing friends. This is the best place to stay in Negril!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small cozy upscale hotel. I loved it. Staff always polite with a smile. Excellent and I will definitely book again
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. We loved the restaurant. I enjoyed sitting on the chairs near the cliffs listening to the waves .
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept. Amazing staff. Great restaurant
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Calshae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Staff were nice and helpful.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable property, ocean views
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Donavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, pool great for our daughter. The food at the restaurant was OK. Extremely overpriced for what it was. We Would definitely stay again.
Stayed 2 nights in Jul 2023