Consider a stay at The Caves and take advantage of free full breakfast, an art gallery on site, and a shopping mall on site. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with laundry facilities and a snack bar/deli.
Reviews
1010 out of 10
Exceptional
Popular amenities
Pool
Breakfast included
Parking included
Free WiFi
Air conditioning
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Deluxe Room, 2 Twin Beds (Two Bedroom Ocean Front Cottage)
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About the neighborhood
West End, a neighborhood in Negril, is home to The Caves. The area's natural beauty can be seen at Negril Cliffs and Seven Mile Beach. Barney's Botanical Garden Jamaica and Hope Botanical Garden and Zoo are also worth visiting. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Negril travel guide
Free full breakfast available daily 7:30 AM to 10:00 AM
2 restaurants
Couples/private dining
Snack bar/deli
Things to do
Art gallery
Bicycle rentals
Designer stores
Outdoor pool
Shopping mall
Spelunking
TV in common areas
Family friendly
Laundry facilities
Mini-fridge
Outdoor pool
Snack bar/deli
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Cable channels
Food and drink
Champagne service
Electric kettle
Free bottled water
Free stocked minibar
Mini-fridge
Paper towels
Tea bags/instant coffee
More
Access via exterior corridors
Air conditioning
Desk
Electrical adapters
Heating (climate-controlled)
Individually decorated
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16
Check-out
Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Frequently asked questions
Does The Caves have a pool?
Yes, this property has an outdoor pool.
Is The Caves pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Caves?
Check-in start time: 3:30 PM; Check-in end time: 11:30 AM. Late check-in is available during limited hours.
What time is check-out at The Caves?
Check-out is at 11:30 AM.
Where is The Caves located?
Located in West End, this hotel is within 1 mi (2 km) of Rick's Cafe, Barney's Botanical Garden Jamaica, and Erica's Cafe. Joseph's Cave and Negril Cliffs are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Caves Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very nice property & helpful staff property was very clean.
The food was great and snorkeling was great too.
Fabian was very helpful and patient during our snorkeling trip.
We will be back soon:)
Amazing hotel! While the hotel may not be new, I found the rooms and grounds to be very clean and well maintained. The staff is warm, inviting, and invested in your stay. The food was also excellent. I felt like I was eating at someone’s home. Snorkeling is also super fun given the unique location and easy access to the water.
I’ve traveled to dozens of countries and stayed in various types of properties and I can honestly say this is one of the most superior and definitely the most unique. The Service level was unparalleled, the food was delicious, it was quiet and personal, but still fun and able to engage the staff and fellow guests. It’s clear the staff loves what they do and takes pride. We had the birdsnest cottage and it was fantastic and magical. Pretty much any request you make they will do everything they can to honor it. Looking forward to going back as soon as possible!
Wonderful small resort with fantastic food and the best employees. We loved the combination of tranquility and best ocean views (above and below the water). A huge plus is that nobody tries to push any services.
Wow, what an incredible experience. The most magnificent clear blue water added an incredible panorama to the beautiful location the Caves offers. Endearing staff who really care that we enjoyed our time. Highly recommended resort.
This was a magical vacation at a very special property where you are made to feel like family and treated like you are the only guests there. Food was so delicious, fresh and fed the soul.
Staff are all so kind and personable.
We are already planning our trip back, if you don’t want a typical big resort vacay stay here.
This was one of the best and unique resort experiences I’ve ever had - the geological caves on which the hotel is built are fascinating and impossible to replicate - it’s intimate and staff are attentive and personable - the value for our all-inclusive stay was very good - whilst deliberately rustic and understated, rooms may need some refreshes eventually and a small gym would be a great addition
My fiance and I spent 5 restful nights at The Caves over Christmas and cannot wait to return. My third time to Negril and his first, we were both impressed at the quality across the board. The service is outstanding and the staff are so friendly and considerate. We loved how private our trip felt and had so much fun jumping, snorkeling, kayaking and lounging by the sea. Every meal was delicious and we definitely recommend the private cave dinner and massages. 10/10 would recommend, will return.
This hotel was on our radar for years. We finally made it happen and honestly, we did have sort of high expectations because of the reviews and pictures. I can say without hesitation The Caves exceeded our expectations. The atmosphere and location is even more beautiful and romantic than we could have hoped for. The staff were amazing and the food was the real highlight. Each meal was excellent and the dinners were exceptional. I can not more highly recommend this hotel if you are going to Jamaica and looking for a special getaway with a partner.
Imagine staying in a tree house (not actually) on a beautiful cliff overlooking the blue ocean surrounded by friendly people and that’s the best I can describe it. We’ve been multiple times and loved each time. All the guests seem to love it too. It’s a relatively quiet chill place. Many catamaran excursions go to the area off the coast because it’s so amazing.
Getting there is interesting as it’s in the West End of Negril about 1.5-2hr from MBJ airport. We’ve taken the small plane, car transfer, and rental and each has pros/cons. The plane is best and most expensive ~350-400/pp, the private transfer is ~200-500/couple, the rental car is ~70/day but the most stressful for some not used to dodging potholes, people, animals, bikes, cars all sharing your lane while driving on the British side of the road. Beware many credit card rental car insurances exclude Jamaica.
Great location
Staff was fantastic
Their chefs produced various delicious meals everyday
best place to forget about work
Patrick
Stayed 7 nights in Mar 2024
Verified review
10/10 Excellent
David
Aug 18, 2025
Liked: Amenities
We absolutely loved the atmosphere and level of service. Everyone we dealt with was first class!
Beautiful resort and a place you can truly relax. They make you feel like you’re staying at your own vacation home.
This is our favorite place on earth. We honeymooned here and hope to come back to visit every 5 years or so. It's paradise. Quiet, peaceful, organic...such amazing natural beauty, amazing food and AMAZING staff.
My stay here was exceptional. They go above & beyond to take care their guests. Breath taking views, great food, pool & hot tub . There’s no more you can asks for. Don’t hesitate just book!
Tyasia
Stayed 2 nights in May 2022
Verified review
6/10 Okay
Evan
Jan 5, 2026
Liked: Staff & service
Disliked: Amenities
Staff was fantastic... Truly accommodating and professional and kind. But the rooms need work for this price..... No screens so all shutters must be closed shut if you want to wake up to light in the morning. And to call this all inclusive is misleading....only can access adequate food during meal hours and there was almost never a bartender present through the day.....we were told to make ourselves drinks behind the bar.
Beautiful hotel, unique and quiet. The food was good, but it was unclear until day 5 we could ask for specific meals. The thing I liked least was that the website said taht ANY BOOKINGS made through 12/22 would received afree private dining experience in the cave, but they cgarged us $150 dollars anyway.