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Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property
Guests enjoy the sun on a pristine beach, dive into sailing and snorkeling, then savor diverse cuisine at five on-site restaurants.

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Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers - Hotel Riu Palace Tropical Bay - All Inclusive (Negril)
Aerial view - Hotel Riu Palace Tropical Bay - All Inclusive (Negril)
Aerial view - Hotel Riu Palace Tropical Bay - All Inclusive (Negril)
4 bars/lounges, swim-up bar, poolside bar - Hotel Riu Palace Tropical Bay - All Inclusive (Negril)
Reception - Hotel Riu Palace Tropical Bay - All Inclusive (Negril)
Hotel Riu Palace Tropical Bay - All Inclusive, near Kool Runnings Water Park, offers an elegant getaway with a free breakfast buffet. Enjoy the white sand beach, poolside bar, or a sports massage at Renova Spa. Fitness classes, sailing, and snorkeling included.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Room options

Available filters for rooms
Showing 41 of 41 rooms

View all photos for Junior Suite, Garden View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (L)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Partial Sea View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Sea View (E)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Standard - E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Standard - E)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Garden View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (L)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (C)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Oceanfront (U)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (C)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Partial Sea View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Partial Sea View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Oceanfront (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Garden View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Garden View (U)

8.4 out of 10
Very good
(105 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(51 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (U)

8.8 out of 10
Excellent
(41 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite Junior with Garden View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Garden View

  • Garden view
  • 32 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Side Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Side Sea View

  • Partial sea view
  • 32 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Junior with Ocean View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior with Ocean View

  • Ocean view
  • 32 sq m
  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Negril, Hotel Riu Palace Tropical Bay - All Inclusive is on the beach. Shoppers can check out Time Square Mall, while everyone can enjoy the natural beauty of Bloody Bay Beach and Seven Mile Beach. Booby Cay and Negril Cliffs are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Negril travel guide
Map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland

What's nearby

  • Jamaican Boat on Bloody Bay Beach, Jamaica.
    Bloody Bay Beach
    13 min walk - 0.7 miles
  • Seven Mile Beach
    Seven Mile Beach
    17 min walk - 1.0 mile
  • Half Moon Beach
    Half Moon Beach
    20 min drive - 8.4 miles
  • Negril Lighthouse
    Negril Lighthouse
    24 min drive - 10.9 miles
  • Negril Cliffs
    20 min drive - 9.0 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ)
    94 min drive

Restaurants

  • Green Island Restaurant, RIU
    15 min walk
  • Restaurant Negril
    1 min walk
  • Di Romagna Italian Cuisine at Azul Sensatori
    3 min drive
  • luigi restaurant RIU
    14 min walk
  • Palm Grove Restaurant International Buffet
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Riu Palace Tropical Bay - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Riu Palace Tropical Bay - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Tropical Bay - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Tropical Bay - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Tropical Bay - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Palace Tropical Bay - All Inclusive located?

Nestled on the beach, this Negril property is within 1 mi (2 km) of Bloody Bay Beach, Seven Mile Beach, and Booby Cay. Time Square Mall and Negril Cliffs are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 584 out of 1009 reviews
Rating 8 - Good. 215 out of 1009 reviews
Rating 6 - Okay. 120 out of 1009 reviews
Rating 4 - Poor. 45 out of 1009 reviews
Rating 2 - Terrible. 45 out of 1009 reviews

Reviews

Verified

10/10 Excellent

Tatr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good day. I enjoyed it a lot beautiful scenery, gorgeous beaches, and great food were helpful Staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best beach where we had been! Good food and nice, polite and pleasant staff!
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the ocean front rooms are amazing! Would have given a perfect score but it took days to get towels which was the one annoying thing. We would definitely return.
Stayed 6 nights in May 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. The beach is stunning and the resort itself is spotless. Certain amenities were lacking; wifi was out for a day and was inconsistent overall, room service was often not available and lacked sufficient options, the bar service at the beach was slow or not available. The atmosphere is nice, quiet, and feels safe and secure for a solo traveler. I would return.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience wad over and above. The staff was so friendly and helpful. Everything we needed was at our fingertips. The property was exceptionally maintained, entertainment was magnificent, food was stupendous. I can't say enough wondeful things about our stay. High recommend.
Stayed 7 nights in May 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was more than friendly and helpful.The food was good, plenty to choose from, a little hard to make reservations in the other restaurants. The only thing i disliked, was no swimming after 6pm,and no hot tub. And people smoking in crowds.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beach! Plenty of chairs. Very clean grounds and rooms. Staff was amazing
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Brittany Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you book a double room the beds are side by side. There is no separation between them, I was a little disappointed with that setup, however, the rooms were very spacious and well maintained. All of the staff were helpful and very friendly ! The buffet restaurant provided quality food and beverages along with a wide variety of cuisines to select from.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about this resort. Hands down one of the best in negril. The staff is so wonderful! Since we've been here 3 times, we've now become family. Cleand beaches, breathe taking views and hreat food. A great place to relax and enjoy everything the sea has to offer.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Charles Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean with beautiful views of the beach and ocean. The resort is all inclusive (food, drinks). There are several restaurants buffet, steakhouse, Japanese, and Italian Restaurants. The service and food was amazing. Lots of activities throughout the day. You can also checkout kayaks, pedal boats, and pedal boards. They have 120 volt outlets, the accept US currency. The also restock your fridge daily with soda, and water. They have tour booths to book excursions while you’re there and plenty of transportation options. I would highly recommend this resort.
Stayed 6 nights in May 2026
Verified

8/10 Good

Jomol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good clean room everyone was friendly
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Josefa Maria Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! We had a wonderful experience at Riu Palace Tropical Bay. The buffet staff were incredibly attentive and made us feel like part of the family throughout our stay. The team responsible for the non-motorized water sports and tubing activities were exceptionally friendly, helpful, and consistently went above and beyond to ensure we had a great time. The entertainment group was also amazing, especially the Colombian guy. However, besides that, true highlight of our vacation was the beach, warm, crystal-clear, calm, and impeccably clean. It was absolutely breathtaking. The spectacular sunsets each evening made the experience even more memorable.m! We genuinely enjoyed every moment of our stay and would not hesitate to return. We highly recommend this resort and look forward to visiting again in the future! ⭐⭐⭐⭐⭐
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Riu are fantastic! Even though they work so hard to make us feel happy, they still have the greatest smile on their faces, always joking and saying kind words. The Jerk chicken Hut or the beach was my favourite food. Always juicy, delicious and cooked to perfection. The beach is fantastic and the water just perfect. Our whole trip was amazing.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, friendly, and accommodating staff! Beautiful beach.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Navid Jubaer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property: Clean, well maintained, ample amenities, modern. Staff: Friendly, very attentive, well trained. Beach view: Beach front property with private access to wonderful beach. Extremely perfect for ocean bath. Flat for about quarter of a mile. Food: Great quality and variety in the buffet serving breakfast, lunch, and dinner. 4 restaurants, 1 cafe, 3 bars, 1 hut, and a 24 hour snack bar.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities
Clean room, great staff, great food and the view. The water is stunning. You didn’t feel crowded at all.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an excellent week at this resort. The employees were friendly and helpful. I especially note Beverly at the front desk and Shana in the dining hall. The food was good, although my husband did not enjoy his steak at the Steak House, and we considered the delicious lobster tail that I had a much better option. Many employees throughout the facility work hard to maintain the property. The beach is incredible and the main reason we come back to Negril.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort right in the beach. Not too big and you can even go over to the other Riu resort down the beach and eat there too with your all-inclusive bracelet. The beach is AMAZING. Drinks are great, food is good overall. Highly recommend reserving a dinner at the Steak House- our favourite of the restaurants there. Staff were always helpful. Can’t wait to go back!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Lucien David

Liked: Cleanliness, amenities, property conditions & facilities
The property was kept clean. Some staffs were friendly but some weren't. We were ignored a few times because they were busy talking to each other.
Stayed 13 nights in Mar 2026
Verified

6/10 Okay

Yunlataa

Liked: Cleanliness
Ocean was very visible. The air kept turning off making the room moist. The staff were great.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, staff was very nice, rooms were clean. Would happily stay here again.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Sujit

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room , best beach view, great service.. Great food.. Great vibe......
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Gary Guy

Liked: Cleanliness, amenities, property conditions & facilities
Rooms cleaned well and promptly. Giovanni at pool bar was the happiest and best bartender. Food was good. Entertainment was good. Steel drum band excellent!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Maksim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we enjoyed our stay. The beach is definitely the highlight - beautiful, clean, and perfect for relaxing. However, areas around the trees need some maintenance, as there were rocks and small branches that should be cleared. The property is a bit dated but very well kept. Service was inconsistent—some staff were friendly and engaging, while others seemed less attentive. Adding benches around the property would be a great improvement, both for enjoying the beautiful sunsets and especially for guests with mobility issues. The buffet was very good, but the specialty restaurants were disappointing and need improvement in both service and food quality. Overall, a great location with strong potential, but some areas could use attention to enhance the experience.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleased with Hotel Riu Palace. The room was nice and large with a balcony facing the ocean, The buffet was huge and had so many delicious choices. It also has 4 small restaurants (must reserve 2 days in advance) that were intimate with wonderful food. The staff couldn't have been nicer. The bars were numerous (loved the "swim up" bar!). They even had a free minibar in the rooms, which is pretty much unheard of. My only complaint is there is no elevator. We were on the 3rd floor, so multiple trips up and down the stairs was not ideal. That is my ONLY complaint!
Stayed 6 nights in Mar 2026