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Caribbean Sunset Resort

Property class: 2.5

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Close to Seven Mile Beach, Caribbean Sunset Resort provides a poolside bar, a bar, and a restaurant. Guests can connect to free WiFi in public areas.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping

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Room options

View all photos for Standard garden

Room

Standard garden

  • Sleeps 2

View all photos for Ocean View King

Ocean View King

Ocean View King

  • Ocean view
  • Sleeps 2

View all photos for Superior garden

Superior garden

Superior garden

  • Garden view
  • Sleeps 4

View all photos for Villa

Room

Villa

  • Ocean view
  • Sleeps 6

View all photos for One bedroom apartment

One bedroom apartment

One bedroom apartment

  • Ocean view
  • Sleeps 4

About the neighborhood

West End, a neighborhood in Negril, is home to Caribbean Sunset Resort. The area's natural beauty can be seen at Seven Mile Beach and Negril Cliffs. Barney's Botanical Garden Jamaica and Hope Botanical Garden and Zoo are also worth visiting. Looking to get your feet wet? Scuba diving, snorkeling and water skiing adventures can be found near the property. Visit our Negril travel guide
View more Resorts in Negril
Map
Negril Square, Negril, Westmoreland

What's nearby

  • A beach with a horse ride service, palm trees, and beachside buildings.
    Seven Mile Beach
    6 min walk - 0.3 miles
  • Negril Watershed Environmental Protection Area
    6 min walk - 0.3 miles
  • Throne Room
    7 min walk - 0.4 miles
  • Time Square Mall
    3 min drive - 1.2 miles
  • Negril Cliffs
    4 min drive - 2.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ)
    109 min drive

Restaurants

  • Rick's Café
    5 min drive
  • Sweet Spice Restaurant
    13 min walk
  • MyBeach jamaica
    11 min walk
  • Fries Unlimited
    5 min walk
  • Cafe Goa
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) at scheduled times
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 2 floors

Room amenities

Bathroom

  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • Cable channels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Air conditioning fee: USD 9.35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Does Caribbean Sunset Resort have a pool?

Yes, this property has an outdoor pool.

Is Caribbean Sunset Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Caribbean Sunset Resort?

Check-in begins at 3 PM.

What time is check-out at Caribbean Sunset Resort?

Check-out is at 11 AM.

Does Caribbean Sunset Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times.

Where is Caribbean Sunset Resort located?

Located in West End, this resort is within a 10-minute walk of Negril Watershed Environmental Protection Area and Seven Mile Beach. Throne Room and Time Square Mall are also within 1 mi (2 km).

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Reviews

Caribbean Sunset Resort Reviews

6.2

6.4

Cleanliness

7.0

Location

6.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 39 out of 253 reviews
Rating 8 - Good. 61 out of 253 reviews
Rating 6 - Okay. 63 out of 253 reviews
Rating 4 - Poor. 46 out of 253 reviews
Rating 2 - Terrible. 44 out of 253 reviews

Reviews

Verified review

4/10 Poor

jen

Disliked: Property conditions & facilities, room comfort

Not for everyone

Hotel did not look nothing like the pictures on the internet, bar was closed, restaurant was closed souvenir shop was closed. no iron was available. asked for a ground floor and was put on the first floor.
Verified review

2/10 Terrible

Dawn

Disliked: Property conditions & facilities, room comfort

Faulty Towers

The Hotel needs fixing up and decorating and they advertised having a pool but it was empty and we was told they was cleaning it and it would be ready in a few Days but they lied to all the guests so we never got to use the pool the whole time we was there and they was no bar or restaurant, the hotel needs closing down it such a shame because it could be a fantastic hotel.
Verified review

10/10 Excellent

leelee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break for kids and to get away from it all

it was a welcommed break from visiting family in Jamaica, having time away was ideal. The kids loved the pool and if they had there way would have spent all day in the pool. Staff lovely - helped us with directions at the taxi driver got lost. They always had a smile and would ask us everyday if we needed anything. will be going back again next year this time for longer than a week.
Verified review

6/10 Okay

Brownsugar

Liked: Cleanliness, staff & service, room comfort

Needs renovations

I stayed in one Rm & had no ceiling fan, or AC, but they repaired the AC to only have it go out again, but once I was moved to another Ocean View Room, I had no problems & I had no problems with any of the Staff or Desk Managers, the only one that gave me the impression, they didn't want to be bothered was Jennifer. I had asked her for a blanket & never heard anything back from her. Otherwise, no complaints & I got my Blanket from the Night Manager & the Rooms were once beautiful, I Love the high ceilings, it could use some cosmetic work, patching up the holes in the ceiling & updating some things, but otherwise I was fine
Verified review

2/10 Terrible

Johnson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You may say "how bad can it be" Trust me it's BAD.

1. No towels in room so you go to the desk everyday for 2. No phone in any of the rooms, so all the complaining will have to be done several times by walking to the front desk. No iron or ironing board, they say there are only 10 irons to share for 200 rooms, so you camp out in the lobby to wait for one to be returned. AC is controlled by the front desk, so you will have to walk to tell them it's too hot or cold. Limited hot water, TV did not work the first 2 days. The manager was nowhere to be found. Pool was dirty with debris all around.... I could go on and on
Verified review

2/10 Terrible

CDHQ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrifying it was like the hotel was closed down and opened up just for the weekend. It was dirty they never changed the sheets pool was dirty no food no iron no internet. When the power went out no one came and checked if we were ok or tell us what the problem was. A motel in North America is better than this place spend the extra and be comfortable.
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Sunset Caribbean Resort

The customer service was great however, there was no airconditioning and no running hot water.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book this hotel

The room did not have a secure door. the glass in the door was broken .The pool was green. the grounds was not maintained, This hotel should not be sold on any internet sight. The over all condition is deplorable and in need of extensive repair.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay at Caribbean Sunset Resort.

I got to the hotel about 2:45PM, a room was not avialable until one hour and half later, they gave me alot of false story about why the room was not ready, when we final got to hte room thier was no, towel, wash cloth, working TV or light bulbs, the floor was dirty, the toilet bowl was rusted, the pool area was dirty and all the chair were broken, this hotel is fit for prisoner this is not a resorthis.
Verified review

2/10 Terrible

Culture Don

Disliked: Staff & service, property conditions & facilities, room comfort

Invest or shut it down

I travel to negril at twice a year. Booked this hotel at the last minute. With out question- The worst hotel in Negril. The bathroom is a horror. NO STARS!!!! Take this off your site.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

great..just need room serivce & snacks macheines...................................................great location. nice & quiet and friendly staff
Verified review

8/10 Good

kathy campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were wonderful
Verified review

4/10 Poor

Latisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worse Ever Don't Look The Same In Pictures Its Old & Run Down Needs To Repair Pool Wasn't Cleaned The Whole Time I Stayed
Verified review

10/10 Excellent

Saran Shorter

Liked: Cleanliness, staff & service, room comfort
I am so glad that I choose this resort for my family vacation. The service was remarkable, I felt so much comfort and love from all staff and my surrounding. I will be back real soon:).
Verified review

10/10 Excellent

kathy campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are wonderful here i was here alone amd i felt very safe rides to and from the beaches are free
Verified review

6/10 Okay

Shawna

Disliked: Cleanliness

Not impressed

1) I was unaware of the $10/day charge for the air conditioner that i had to pay once i got there. 2) The room was not swept nor cleaned very well 3) The first Oceanview room we were given had a very old bathroom and when i flushed the toilet the floor flooded. We brought it to the front desk attention and we were immediately given a new room. This one had a very nice bathroom 4) When our room was cleaned daily they would remove the towels & forget to bring us up replacement towels.
Verified review

4/10 Poor

Velma Miller

Disliked: Staff & service, property conditions & facilities

close to beaches and other entertainment

I have decided to stay at the Caribbean Sunset Resort because I thought it was a good place to stay and the price was within my budget range, my stay was okay overall because of the location and site seeing convenience. The only thing is that the resort itself needs more improvement in most areas, but most importantly they should cover the chairs and beds with plastic so it can be disinfect easily
Verified review

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

Worst Hotel Visit

I was told by someone that live in Jamaica that the hotel was for hookers.
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the rate. Staff was outstanding.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

OK

Was a comfortable stay
Verified review

2/10 Terrible

rockesha jarrett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pool was not clean the room them were dirty an the place was not clean at all
Verified review

8/10 Good

Karen Foster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My only hotel for Negril!!! staff is the best!!

Been coming here for 4years and am so happy when I arrive. Staff so friendly and remember me each time. Love seeing the renovations going on...Must say that Jerome is the best!! He always takes such good care of us when we come. Feel like long lost family when I return to visit. BEST AND ONLY PLACE FOR ME IN NEGRIL!!!
Verified review

10/10 Excellent

dego

Liked: Cleanliness, property conditions & facilities, room comfort

lovely place this is going be my choice always

it was very pleasant service was gud
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL TO AVOID

This hotel is a hole in the wall. Hot water are only available on their time. No internet in room as stated. Rooms are not safe and can easily break into, some show signs of tampering with. Safe deposit box are available in rooms but none have key. I would not go back there. Security are lock away sleep especially at nights. My feeling is the ones incharge know the situation but could careless and refuse to fix the problems
Verified review

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome place

Loved it. My second time staying there. Only complaint is that the restaurant never had a full menu available.