Ratings based on 1,277 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
AARP Travel Center Verified Reviews
4 out of 5
by A verified traveler

Posted May 23, 2019 on Expedia
Comment from Hotel Management
May 23, 2019 by dora, Hotel Management
Thank You so much for taking the time to give us a review and for choosing us for your stay. We look forward to having the opportunity to continue serving you!
3 out of 5
by A verified traveler

Posted May 23, 2019 on Expedia
Nice and clean. Close to restaurants and shoppings
Comment from Hotel Management
May 23, 2019 by Elena, Hotel Management
Thank you for taking the time to give us your feedback. We are glad to hear your stay was a pleasant one and we look forward to the opportunity to welcome you again.
4 out of 5
by A verified traveler from neenah wi

Posted May 20, 2019 on Expedia
Location was great. parking very convenient. staff was very friendly
Comment from Hotel Management
May 21, 2019 by Santiago, Hotel Management
Good Evening, Thank you for taking the time to share your review after staying with us. We hope we’ll see you again soon.
5 out of 5
by A verified traveler

Posted May 16, 2019 on Expedia
Comment from Hotel Management
May 17, 2019 by C, Hotel Management
Thank you for your review, we do appreciate your feedback!
4 out of 5
by A verified traveler

Posted May 13, 2019 on Expedia
Comment from Hotel Management
May 13, 2019 by Elena, Hotel Management
Thank you for staying with us and giving us a kind review. We hope to have you visit us next time you're in town for another great stay.
4 out of 5
by A verified traveler from Indianapolis

Posted May 12, 2019 on Expedia
Free parking is a plus. The ac is controlled by the front counter and it didnt seem to really work when i asked for them to turn it down
Comment from Hotel Management
May 12, 2019 by Santiago, Hotel Management
Good Evening, Unfortunately we were facing some issues with our Ac/Heating system, we Apologize for the inconvenience it may have caused and we would like to encourage you to stay with us once again and meet all your expectation. Thanks you for your feed back.
5 out of 5
by A verified traveler

Posted May 11, 2019 on Expedia
Comment from Hotel Management
May 12, 2019 by C, Hotel Management
Thank you for your feedback , we do hope to see you back soon!
4 out of 5
by A verified traveler

Posted May 10, 2019 on Expedia
Comment from Hotel Management
May 10, 2019 by Elena, Hotel Management
Thank you for your feedback, we hope to have you visit us again in the near future.
4 out of 5
by A verified traveler

Posted May 6, 2019 on Expedia
Comment from Hotel Management
May 7, 2019 by C, Hotel Management
Thank you for choosing us for your recent trip to Chicago. We hope to see you again soon.
3 out of 5
by A verified traveler from Calgary, Alberta

Posted May 5, 2019 on Expedia
The location was excellent - right in the heart of Chicago and the staff is friendly. Price was very reasonable for a downtown Chicago hotel and they are in the middle of renovations which look nice but the stairs were never cleaned for the three days we were there. I think once they get organized it will be better.
Comment from Hotel Management
May 5, 2019 by Dora, Hotel Management
Dear Alex, Thank you so much for taking the time to share your experience at Ohio House and for choosing us. We greatly appreciate the kind words and we are happy to hear that you like the changes that we have done. on behalf of our staff, please take my sincerest apologies for not meeting your expectations on our cleanliness of our hallways. We will definitely utilize your feedback to ensure that we make the necessary changes to avoid this in the future. It is feedback like your that help us improve the service that we strive to provide for all our guests. Thank you once again for taking the time give us feedback and we would loved to welcome you back in the near future!