Vacations Close To Naval Historic Museum

Everything was good

The butler service was above and beyond expectations. We could text him with ant questions, requests, dinner reservations, ect and was super responsive. This place has every detail really thoughtfully executed. Stunning rooms, excellent food, strong drinks, and the most beautiful pools. Our son was obsessed with the kids club. All the ladies that work there were so engaging with our son. He loved them all and could tell they cared about his stay as well.

If you are looking for fun in a beautiful, tranquil spot right on the ocean, stay at Barcelo! The amenities are great and the staff is superb! The Barcelo Life crew made the afternoon fun with games and activities in the pool. The wait staff was so kind. And the hotel front desk staff was very helpful! We loved the location away from the main area of Puerto Vallarta, but close enough to take a quick taxi ride in if we wanted. But, we actually didn’t want to leave the resort! There were lots of pools (4 total), a great beach front, and wonderful dining options. Just outside the property are a few little shops (pharmacy, oxxo, etc) in case you need anything. It was so peaceful but also a ton of fun for our whole family (tween/teen kids). I loved the shows in the evening and music at the bar. It was the perfect blend of vacation fun and vacation relaxation! Definitely was family friend - we met lots of couples as well as families staying here. It was awesome!

Beautiful stay

Customer facing staff (servers, concierge) were outstanding. Kudos to Leonardo, Ulyses, Omar, Alex and Alfredo. Back office staff (room staff, admin) not quite so good. We only got nightly turn down service about 50% of the time and our welcome letter was addressed to someone else. Emilianos restaurant was disappointing. The main room was closed and we were shunted into a spare room, square with white walls, little decoration and no entertainment - the atmosphere was terrible. We dined on the patio a second evening, and it appears they had a static menu as we could spot no differences from our first visit. To cap it all, the food was overcooked. Fortunately, the hotel offers complementary dining at its sister locations. Tau, on the beach, was our savior. The service was excellent both during the day and at night, and the food outstanding. Their menu varied night to night, they had an excellent singer providing entertainment, and the open air ambiance completed the experience. Well done to Leslie and her staff of Saul, Isaac, Antonio, Enrique and Erick. We also went to the Andrea restaurant in Velas Vallarta, but after being served by a disinterested water in a room of screaming children running around we vowed to never go back. Finally we went to Grand Velas and dined in their Piaf restaurant. It was the culinary highlight of our trip. Overall, though, we had a very pleasant experience at Casa Velas. Would we go back there? The jury is still out on this.