Plateau Lodge

3.0 star property
Family-friendly motel in National Park Village with free parking

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Photo gallery for Plateau Lodge

Standard Double or Twin Room, 1 Bedroom, Shared Bathroom, Garden View | Terrace/patio
Exterior
Hiking
Point of interest
Shared fridge, microwave, dishwasher, coffee/tea maker
Plateau Lodge, near Marton Sash and Door Cycling Park, offers a peaceful retreat in nature. Guests relax on the garden terrace or book spa treatments after exploring nearby trails. High-speed WiFi keeps everyone connected, and laundry facilities refresh cycling gear.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Free WiFi
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

Comfort Apartment, 2 Bedrooms, Kitchen, Ground Floor

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Standard Double or Twin Room, 1 Bedroom, Shared Bathroom, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Full-sized refrigerator/freezer
Dishwasher
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Comfort Studio, 1 Bedroom, Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Dishwasher
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Double Ensuite Room

  • Sleeps 2

Standard Double Or Twin Room

  • Sleeps 4

Economy Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Dishwasher
Smart TV
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

King Studio Pods

  • Sleeps 2

Two Bedroom Apartment

  • Sleeps 6

About the neighborhood

Map
17 Carroll Street, National Park Village, 3948

What's nearby

  • Marton Sash and Door Cycling Park - 8 min walk - 0.5 miles
  • Tongariro National Park - 6 min drive - 5.1 miles
  • Tongariro National Park Whakapapa Visitor Centre - 15 min drive - 12.7 miles
  • Whakapapa Ski Area - 21 min drive - 16.4 miles
  • Mangatepopo Trail Head - 27 min drive - 15.1 miles

Getting around

  • Taupō Airport (TUO) - 78 min drive

Restaurants

  • ‪Schnapps Bar - ‬8 min walk
  • ‪Spiral Bar - ‬6 min walk
  • ‪Macrocarpa Cafe - ‬10 min walk
  • ‪The Station - ‬12 min walk
  • ‪Eivins Bar - ‬3 min walk

About this property

Plateau Lodge

Family-friendly motel remodeled in 2024 and located near Fishers Track
Located close to Marton Sash and Door Cycling Park, Plateau Lodge provides a terrace, a garden, and a library. In addition to laundry facilities and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Continental breakfast (surcharge), an area shuttle, and express check-out
  • Secured bicycle storage, a front-desk safe, and tour/ticket assistance
Room features
All guestrooms are individually decorated, and boast comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Highchairs and children's books
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • Dishwashers, cookware/dishes/utensils, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 26 for adults and NZD 26 for children

Things to do

  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Books
  • Library
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Table tennis
  • TV in common areas

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • Laundry facilities
  • Trampoline

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the boardwalk/promenade
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Built in 1993
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - February 2024
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 55.00
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 26 for adults and NZD 26 for children
  • Late check-out fee: NZD 55.00 (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9429036926015

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Plateau Lodge
Plateau Lodge National Park Village
Plateau National Park Village
Plateau Lodge Motel
Plateau Lodge National Park Village
Plateau Lodge Motel National Park Village

Frequently asked questions

Is Plateau Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Plateau Lodge?

Self parking is free at this property.

What time is check-in at Plateau Lodge?

Check-in start time: 2 PM; Check-in end time: 6:00 PM.

What time is check-out at Plateau Lodge?

Check-out is at 10 AM. Late check-out is available for NZD 55.00 (subject to availability).

Where is Plateau Lodge located?

This family-friendly National Park Village motel is located on the boardwalk/promenade, within a 10-minute walk of Fishers Track and Marton Sash and Door Cycling Park. Old Coach Road Bike Trail and Whakapapa Ski Area are also within 16 mi (25 km).

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Reviews

Plateau Lodge Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

9.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 178 out of 336 reviews
Rating 8 - Good. 113 out of 336 reviews
Rating 6 - Okay. 39 out of 336 reviews
Rating 4 - Poor. 2 out of 336 reviews
Rating 2 - Terrible. 4 out of 336 reviews

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a wonderful place for solitude and being close to nature. Loved having more living space and separate areas for the family to rest and relax.
Stayed 4 nights in Sep 2025

6/10 Okay

Shanika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay at Plateau Lodge. Comfortable and good service I’m happy with the experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Mariam

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely , hard working staff members
Stayed 1 night in May 2025

10/10 Excellent

reliver

Liked: Cleanliness, staff & service, property conditions & facilities
i've been into many lodges but plateau lodge is diff. it has a compact 2 bedrooms house,.staff are friendly,.
Stayed 1 night in Jul 2025

10/10 Excellent

Jowel

Very comfortable place
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night in National Park.
Stayed 1 night in Feb 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat, tidy little lodge!
Stayed 1 night in Oct 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm rooms with everything we needed. Weather wasn’t great but location would be stunning when it is.
Stayed 1 night in Oct 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
This is a hikers/skiers place — very basic but great location and reasonable price. We had a 2-bedroom unit— queen in one, two singles in other. Small living space included a good little kitchen. Right in the heart of the village so good access to everything. Beds were pretty soft, but passable. We’d stay there again given the great access. Pretty clean and pretty quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

Ziya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely happy I booked this property for our family get away. When I entered the room it was nice and cozy. The staff at reception was so helpful and understanding. Overall I loved my stay will be staying here in future. The property is well looked after in terms of cleaning and every other facility. I definitely recommend this property to other travellers. One more thing parents with kids will love the little play area this place has for kids. my 6 year old was in the play area that’s with the guest lounge and it had a nice fireplace just too amazing for this colder mornings.
Stayed 1 night in May 2024

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was well located for the Tongariro Crossing shuttles, and good information was provided about local facilities. It was a shame that my own stay wasn’t a positive one - I spent one morning chasing a mouse around the room and was told there wasn’t anything they could do. Any aerosols used set off an alarm that woke everyone up at 6am. I feel like I massively overpaid for what felt more like a hostel experience.
Stayed 2 nights in Apr 2024

6/10 Okay

Jack

Liked: Cleanliness, staff & service
We booked a room in the lodge, and we rather disappointed in the room. The listing and the description did not match the room. The Expedia listing stated room was double with single (although the bed was listed as queen, it was not). The "single" was a bunk bed, and it made the room extremely cramped - and hard to move around. The listing should be more accurate, and clearly state that the rooms in the lodge share a bathroom at the end of the hall. The room was clean and well kept, but very cramped. Another room we saw in the lodge had only one bed and that configuration would be much better than the one we booked.
Stayed 1 night in Jan 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. A real good quality lodge with warm showers! Loved it!
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some noisy kids but not the property's fault. Otherwise, lovely place. Would come back again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The bath on the covered deck was so luxurious at the end if the day
Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stsy
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication. Late check in procedure was clear. Left vehicle over night while we were tramping, let us use the showers on our return two days later. Will stay again and recommend to others.
Stayed 1 night in May 2025

8/10 Good

Alison

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable and functional

A clean and functional room with access to a very well equipped kitchen and lounge with a cosy log burner.
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property for those wanting to go hiking.
Stayed 2 nights in Mar 2025

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of highway noise
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was very helpful and great to deal with.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hyuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
급하게 예약한 방인데 매우 좋은 선택이었습니다. 투베드룸 아파트먼트에서 지냈는데, 매우 깨끗하게 유지되고 있었고, 구조도 4인 가족이 지내기에 딱 좋은 사이즈였습니다. 인테리어는 모던하고 현대적입니다. 화장실이 약간 작지만 충분히 기능을 하는 편입니다. 수건이 아주 넉넉히 구비되어 만족스러웠습니다. 밤에 추울때 히트 펌프가 제대로 기능하여 금세 따뜻해졌습니다. 다음에 통가리로 크로싱 갈때 또 가겠습니다.
Stayed 1 night in Mar 2025

10/10 Excellent

Anita S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a wonderful stay and could already go into our room even though we arrived before regular check-in time. The bathtub outside is great. Thanks a lot, can definitely recommend it.
Stayed 1 night in Feb 2025