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The Singular Patagonia

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Exterior - The Singular Patagonia (Natales)
Exterior - The Singular Patagonia (Natales)
Free daily buffet breakfast - The Singular Patagonia (Natales)
Couples treatment rooms, sauna, hot tub, steam room, body treatments - The Singular Patagonia (Natales)
Suite (The Singular) | Living area | LCD TV - The Singular Patagonia (Natales)
Luxury
4.5 star property
9.4

Exceptional

Patagonian sanctuary with fjord views

Panoramic windows frame snow-capped mountains across the fjord waters. This historic warehouse, now a luxury retreat, features a full-service spa with hot stone massages. Guests enjoy breakfast in the waterfront restaurant before borrowing bicycles to explore Patagonia.

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed (The Singular)

Free minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed (The Singular)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Singular)

Free minibar, in-room safe, desk, blackout drapes

Suite (The Singular)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (The Singular)

Free minibar, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (The Singular)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (The Singular)

Free minibar, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (The Singular)

  • 45 sq m
  • Sleeps 2
  • 2 Queen Beds

About the neighborhood

Located in Natales, The Singular Patagonia is in the suburbs and on the waterfront. Travelers eager for a bit of culture can stop by History Museum, while those wishing to experience the area's natural beauty can explore Última Esperanza Fjord and Cueva del Milodon. Cerro Dorotea and Serrano Glacier are two other places to visit that come recommended. Discover the area's water adventures with kayaking and boat tours nearby, or enjoy the great outdoors with horse riding and mountain climbing. Visit our Puerto Natales travel guide
Map
Km 5 Norte Puerto Bories, Natales, Magallanes, 6160000

What's nearby

  • Mirador Cerro Dorotea
    6 min drive - 2.8 miles
  • Costanera
    6 min drive - 3.0 miles
  • Cueva del Milodon
    7 min drive - 3.2 miles
  • Puerto Natales Casino
    8 min drive - 3.6 miles
  • Plaza de Armas
    9 min drive - 3.8 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo)
    6 min drive

Restaurants

  • El Asador Patagónico
    6 min drive
  • Santolla
    6 min drive
  • Café Artimaña
    6 min drive
  • Baguales Brewery & Restaurant
    6 min drive
  • La Terraza
    6 min drive

About this property

The Singular Patagonia

Luxury hotel near Última Esperanza Fjord
Located close to Cueva del Milodon and History Museum, The Singular Patagonia provides a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. Treat yourself to a hot stone massage, a body treatment, or a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local cuisine. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • Free self parking
  • Limo/town car service, free bicycle rentals, and 1 meeting room
  • Multilingual staff, a 24-hour front desk, and an elevator
Room features
All 57 rooms boast comforts such as free stocked minibars and bathrobes, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with heated floors and free toiletries
  • HDTVs with digital channels
  • Wardrobes/closets, free infant beds, and heating

Awards and affiliations

The Singular Patagonia is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 100 m
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Asador
  • The Singular Restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (1,195 square feet of space)
  • Meeting room

Outdoors

  • Dock
  • On the waterfront

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Handrails in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • Built in 2011
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Is The Singular Patagonia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Singular Patagonia?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Singular Patagonia?

Check-out is at noon.

Where is The Singular Patagonia located?

Situated on the waterfront, this luxury hotel is 0.6 mi (1 km) from Última Esperanza Fjord and 2.7 mi (4.3 km) from Cueva del Milodon. History Museum and Cerro Dorotea are also within 20 mi (32 km).

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Reviews

The Singular Patagonia Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 107 out of 132 reviews
Rating 8 - Good. 15 out of 132 reviews
Rating 6 - Okay. 4 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel with wonderful staff. The history of the building has been beautifully preserved. The view from the rooms is amazing. We loved c our stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay in a week. The staff made us so welcome again. Love this hotel!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel integrated within buildings previously a large industrial site, creating an interesting juxtaposition between industrial past and current first class hotel. Our room was large with an amazing view of the fiord. Service was excellent. Restaurant and bar provided great choices of high quality food and drink. So glad we had the chance to stay here.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Qamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, spa was good, the lamb chops in restraunt were the best ever.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities
Very clean rooms with wonderful views. The excursions made our experience very special. Gonzalo and Franco were excellent guides. A few hotel staff members stood out to us. We will always remember them, it was Fernando at the bar, Camilla, Javiera and Max. We always enjoyed seeing them during our stay.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel in a great location ! Hotel has a very unique design and absolutely love it! Very nice and friendly staff. Restaurant and bar really good with an amazing water view. The rooms were super clean with water view as well. The housekeeping staff were amazing making us feels at home .. I highly recommend this BEAUTIFUL hotel
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The room was incredible, the staff was so kind and supportive, and all of the excursions were great. We took bikes into town one day, went horseback riding another, and I spent a few hours at the relaxing spa! The experience was magical.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

kenia

Liked: Cleanliness
Everything about this hotel is beautiful and exceptional, the service is impeccable , customer service at its best. This is one of the best hotel stays I’ve been , I have to mention their restaurant WOW, WOW!!! Extraordinary.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve ever stayed in and the staff are incredible.
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Ganning

Liked: Cleanliness, staff & service, property conditions & facilities
historical museum, excellent dining option, good service and water front view
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Henrietta

Liked: Cleanliness, property conditions & facilities, room comfort
We had a fantastic stay. Although it was only one night, the service was incredible. We loved the spa, and dinner was amazing.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, especially Javier!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly unique property, especially for industrial revolution lovers. Amazing views, beautiful rooms, attentive staff, gorgeous bar and dining area. Absolutely loved and would stay again.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property with world class service.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique

This hotel ia something special. Amazing and beutiful. Good service and food. We will come back
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Singular Puerto Natales ⭐️⭐️⭐️⭐️⭐️

The Singular is a beautiful hotel. What an experience! The staff is amazing! 5-Star all the way. Great views from the panoramic window out across the water and into the snow capped mountains. By far the best of Puerto Natales, if not all of Chile! Highly recommend!
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Augustijn

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 4 nights at The Singular Patagonia. The owners and architects went all the way to transform this former meat processing plant into a luxury hotel. The presence of the old equipment is magnificent, and the views are spectacular. Running a hotel operation at such a remote location is very challenging. Creating an experienced service team is almost impossible, especially having the hotel closed 4 months per year. Although the staff is very friendly and helpful we experienced service issues every day. From an overheated bathroom to no water and from very slow check-in and F&B service to incorrect F&B items. To mitigate this service risk, it would require stronger guest service-oriented management and more automation (such as tablets for waiters). For this reason, we decided to skip The Singular in Santiago but would recommend to try-out the one in Patagonia, taking the above into consideration.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Hailin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give ten stars on this review, I will. Mark from the Concierge Desk went above and beyond to ensure I enjoy my stay at the hotel as well as my trip in Chile. I unfortunately lost my cellphone at the Santiago airport before boarding my flight to Puerto Natales. After arriving at Singular Patagonia late in the afternoon, I asked for help to buy a new phone before going to the park on the second day. Mark immediately realized that because the 2nd day was Easter holiday, and stores would be closed, I only had less than one hour to ensure I have a phone during the trip. He called the electronic stores to ensure they were open and the type of phone I looked for was available. A taxi was arranged to drive me to the electronic store and drive me back after i complete the purchase. Because of Mark and the team, my trip in Chile completed with sweet memorable and good pictures. Singular Patagonia will always be my 1st choice when visiting Puerto Natales again. What's more: The view from the room was stunning, even more beautiful than the picture shows. The breakfast offerings were nutritious and convenient to start a day. Thank you, Mark. Thank you, Singular Patagonia.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Michael

Everything 5 stars
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jolanta

Liked: Cleanliness, amenities, property conditions & facilities
Wow
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel👏👏👏👏
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities
.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rama

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and I would Love to come back
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic hotel !!!

the absolute best hotel !!! top to bottom - great place to stay - location , quality , staff , food everything ! fantastic
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was amazing. The room views were beautiful.
Stayed 3 nights in Mar 2023