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Smile Patagonia Hostel - Adults Only

Property class: 2.5

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Photo gallery for Smile Patagonia Hostel - Adults Only

A cozy, wooden-furnished living room with a dining area, featuring a white radiator, wooden ceiling beams, and a wall with various words and drawings. - Smile Patagonia Hostel - Adults Only (Natales)
A yellow building with a sign indicating it is a hostel. - Smile Patagonia Hostel - Adults Only (Natales)
A breakfast setup with a pitcher of red juice, a bowl of cereal, a plate with butter, a cup of coffee, and a container of yogurt. - Smile Patagonia Hostel - Adults Only (Natales)
A bedroom with a bed, a nightstand, a door, and motivational wall art. - Smile Patagonia Hostel - Adults Only (Natales)
A bathroom with dark blue tiles, a white sink, a toilet, and a shower with a curtain. - Smile Patagonia Hostel - Adults Only (Natales)
Smile Patagonia Hostel - Adults Only provides amenities like free continental breakfast and laundry facilities. Stay connected with free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Bedroom, Private Bathroom

A bedroom with a bed, a nightstand, a door, and motivational wall art.

Standard Double Room, 1 Bedroom, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Twin Bed, Private Bathroom

A bedroom with a bed, a nightstand, a door, and motivational wall art.

Standard Twin Room, 1 Twin Bed, Private Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, 3 Twin Beds, Private Bathroom

A bedroom with two beds, a window with sheer curtains, a radiator, and a door leading to another room.

Standard Triple Room, 3 Twin Beds, Private Bathroom

  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Natales is home to Smile Patagonia Hostel - Adults Only. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while History Museum and Costanera are cultural highlights. Visit our Puerto Natales travel guide
View more Hostels in Puerto Natales
Map
Benjamin Zamora 548, Natales, Magallanes y Antartica Chilena, 6160000

What's nearby

  • A calm lake with a small boat anchored near the shore, surrounded by mountains and a clear sky.
    Última Esperanza Fjord
    13 min walk - 0.7 miles
  • Plaza de Armas
    12 min walk - 0.7 miles
  • History Museum
    17 min walk - 0.9 miles
  • Puerto Natales Casino
    20 min walk - 1.1 miles
  • Costanera
    3 min drive - 1.3 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo)
    23 min drive

Restaurants

  • La Silla Del Diablo
    10 min walk
  • El Tejano Tacos
    5 min walk
  • El Brisket
    10 min walk
  • Alveoli Bakery
    3 min walk
  • Café Kawesqar
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • 1 building
  • 1 floor
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Guests under 18 years old are not permitted at this adults-only property

Frequently asked questions

Is Smile Patagonia Hostel - Adults Only pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Smile Patagonia Hostel - Adults Only?

Check-in begins at 3 PM.

What time is check-out at Smile Patagonia Hostel - Adults Only?

Check-out is at 10 AM.

Where is Smile Patagonia Hostel - Adults Only located?

Situated in Natales, this hostel is within a 15-minute walk of Plaza de Armas, Centro Cultural Natalis, and History Museum. Última Esperanza Fjord and Puerto Natales Casino are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smile Patagonia Hostel - Adults Only Reviews

6.2

7.0

Cleanliness

7.6

Location

6.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 5 out of 23 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A éviter

Chambre situé à coté de la réception. extrêmement bruyant jusqu' a 23h30 (appels privés en haut parleur par le réceptionniste, sonnette de l'entrée, ...). Salle de bain dans un état lamentable. mauvaise qualité du matelas. Petit déjeuner quasi inexistant. Je ne recommande pas.
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Bei unserer Ankunft wurde uns zunächst gesagt, dass alle Zimmer ausgebucht sind und wir keine Reservierung hätten. Im Endeffekt haben wir doch ein Zimmer bekommen, allerdings hat es extrem nach Katzenurin gestunken, hatte kein Fenster, die Möbel waren mehr als heruntergekommen und die Betten komplett durchgelegen. Das einzig Positive an dem Zimmer war das vorhandene Warmwasser. Das Frühstück war ok.
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
+ cute cat + close to the town - mould - dogs run over the roof -> Loud! - Poor breakefast
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service

delusione

belle foto ma la reata è diversa, non mi lamento della pulizia generale ( per me la cosa più importante) ma il livello delle camere è basso, della colazione osceno. inoltre hanno preteso, attendo ancora chiarimenti da hotelcom, un pagamento di circa 2 dollari in più rispetto alla prenotazione con hotelcom, senza che darmi alcuna spiegazione.
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness
The hosteria is close to the bus station, which is nice as all the buses to Torres del Paine depart from that station. It is also close to several supermarkets and restaurants. The hotel itself is very basic, nothing fancy. Our group booked three rooms in separate reservations. Somehow the hosteria could not find two of the three reservations. When we showed the staff the photocopy of the reservation, they said the hotel was full. There was nothing they could do. After talking to someone on the phone and emailing that person our reservation, the staff eventually found a quad room so that the four people who reserved two rooms could stay in one room instead. I have used hotels.com for many years, and this is the first time this happened. I don't know what caused the problem. Overall, the hosteria is fine for a one-night stay, if you just want a place to sleep. And it is better to contact them in advance to make sure that they have your reservation in their system.
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiv: Wlan funktioniert Negativ: -Zu teuer -nicht Sauber -Frühstück -Schimmel -Wände aus Papier
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
For the price, not terrible. Hot in the room beceause of the sun. Palet of wood in the shower. Wall not clean. Not the best place to go.
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
판자집같이 바람소리가 들려 귀마개를 하고 잤습니다. 방이 좁아 러기지 2개를 펴기도 어렵습니다. 아침식사도 부실하였습니다,
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good, easy, affordable spot

Perfectly adequate as a place to spend the night en route from Santiago to Puerto Natales. I was there for less than 12 hours so can only comment on the staff (very helpful), room (decent size, clean), bed (could have been more comfortable), bathroom (adequate), and breakfast (adequate).
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen relax

Bonito lugar , muy tranquilo , cálido y atentos Me encanto
Stayed 2 nights in Nov 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tirem do portifólio

Me surpreende que um site igual ao Hoteis.com, ñ vá avaliar o estabelecimento antes de anunciá-lo. Local horrível, sujo, quebrado, depois de dois dias reclamando nos trocaram para uma outra pousada excelente, Isla Morena.
Stayed 4 nights in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not the best

The vast majority of people stay in PN out of necessity (to access TdP) rather than choice, and I feel this is reflected by this hostel. It has bear minimum comfort and the staff are unfriendly. We had to catch a bus to TdP early one morning so we got up for breakfast when it was advertised to start only to hear the staff member on duty snoring in one of the bedrooms. We had to wait 20 minutes for him to wake up and organise breakfast, time we didn’t really have. Our room was very shabby and was furthest from the reception so the WiFi barely worked. Overall the hostel is warm and fairly well located (5 mins from bus terminal, 10 mins from town centre) but that’s about it. They did however store our big bags for us while we were in TdP so we are grateful for that.
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssima experiência.

O teto dos quartos estava mofado e descascando. Era possível ouvir a conversa dos outros quartos. Havia goteiras no corredor do hotel. Pelo valor que cobra não valeu a pena.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Bom custo benefício

Acomodação simples e básica, ideal para quem está viajando e procura algo barato para pernoitar!
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

It's a nice hostel, good value for money. Staff is friendly. Only downside is the location is not in the center. It's around 15 mins walk from city center, but only 5 mins from bus station.
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno.

La habitación muy limpia, con los servicios necesarios. Quienes me atendieron fueron muy amables y atentos.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Good budget stay

This hostel has basic facilities for a short stay. The staff are very friendly and helpful. The breakfast in the morning was continental, but very good. If you’re looking for a budget stay with basic facilities, this place is good. The only downfall is that the walls are paper thin and you can hear your neighbors conversations.
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay before and after the W Trek

Great place, close to everything
Stayed 1 night in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi hogar por 3 días

Muy amables, me sentí como en casa. Todo muy limpio y centrico
Stayed 4 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy and cute

Love the personal space, own bathroom and cleanliness. Was surprised but pleased to see lace on the sheets and pillowcases (looked more like a fancy hotel than hostel) and the smile pillows were a cosy touch Staff very friendly and helpful regarding sites, locations and for storing luggage when off to explore even after check out time Very convenient to bus depot yet close to stores and restaurants too Best place to stay, my family thought!
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good generally
Stayed 4 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate and affordable

Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018