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Remota Hotel

4.5 star property
Oceanfront tranquility awaits at this coastal retreat where guests enjoy stunning sea views from the restaurant while savoring local flavors and specialty cocktails

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Photo gallery for Remota Hotel

Indoor pool - Remota Hotel (Natales)
Meeting facility - Remota Hotel (Natales)
Free daily buffet breakfast - Remota Hotel (Natales)
Interior - Remota Hotel (Natales)
Interior - Remota Hotel (Natales)
Remota Hotel, by the sea, offers peaceful relaxation and stunning ocean views from its fine-dining restaurant. Guests enjoy a complimentary breakfast buffet, unwind in the sauna or indoor pool, and explore designer stores. Multilingual staff assist with luggage storage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room, 1 Queen Bed, Ocean View

1 bedroom, down comforters, in-room safe, bed sheets

Superior Double Room, 1 Queen Bed, Ocean View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Heating
HDTV
Separate bedroom
Down duvet
Hair dryer
Rainfall showerhead
Private bathroom
Shower/tub combination
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Twin Beds, Sea View

1 bedroom, down comforters, in-room safe, bed sheets

Superior Double Room, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
HDTV
Separate bedroom
Down duvet
Hair dryer
Rainfall showerhead
Private bathroom
Shower/tub combination
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Natales, Remota Hotel is in the suburbs and by the sea. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while Costanera and History Museum are cultural highlights.
Visit our Puerto Natales travel guideOpens in a new window
Map
Ruta 9 Norte, km 1.5, Huerto 279, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 18 min walk - 1.0 mile
  • Cueva del Milodon - 2 min drive - 1.1 miles
  • Plaza de Armas - 2 min drive - 1.3 miles
  • Puerto Natales Casino - 2 min drive - 1.3 miles
  • History Museum - 3 min drive - 1.7 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 7 min drive

Restaurants

  • ‪Baguales Brewery & Restaurant - ‬3 min drive
  • ‪Café Artimaña - ‬2 min drive
  • ‪Santolla - ‬3 min drive
  • ‪El Brisket - ‬3 min drive
  • ‪El Puesto Restobar - ‬2 min drive

About this property

Remota Hotel

Luxury boutique hotel by the sea
You can look forward to a free breakfast buffet, designer stores on site, and a fireplace in the lobby at Remota Hotel. For some rest and relaxation, visit the sauna. The on-site restaurant, Remota, offers breakfast, lunch, dinner, and ocean views. Guests can also expect to find a bar.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • 2 meeting rooms, laundry services, and smoke-free premises
  • Multilingual staff, luggage storage, and a banquet hall
Room features
All 72 rooms include amenities such as safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • Wardrobes/closets, heating, and daily housekeeping

All inclusive details

All-inclusive room rates at Remota Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Remota

Things to do

  • Designer stores
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during May, June, July, and August.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Remota
Remota
Remota Hotel
Remota Hotel Puerto Natales
Remota Puerto Natales
Remota Puerto Natales, Aisen Region, Chile
Remota Hotel Natales
Remota Natales
Remota Hotel Puerto Natales
Remota Hotel Hotel
Remota Hotel Natales
Remota Hotel Hotel Natales

Frequently asked questions

Does Remota Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Remota Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Remota Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Remota Hotel?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Remota Hotel?

Some rate plans available at this property are all-inclusive.

Where is Remota Hotel located?

Situated by the sea, this luxury hotel is within 1 mi (2 km) of Última Esperanza Fjord, Costanera, and Cueva del Milodon. Mirador Cerro Dorotea and Puerto Natales Casino are also within 2 mi (3 km).

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Reviews

Remota Hotel Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 114 out of 162 reviews
Rating 8 - Good. 29 out of 162 reviews
Rating 6 - Okay. 6 out of 162 reviews
Rating 4 - Poor. 7 out of 162 reviews
Rating 2 - Terrible. 6 out of 162 reviews

Reviews

10/10 Excellent

Radu

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff at the restaurant
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

This is an outstanding hotel. It was constructed 25 years ago out of concrete and rustic native wood overlooking Last Hope Bay. The hotel deservedly won architectural awards for its forward looking eco-friendly design that enables the hotel to retain 58% of the incident sunlight in a climate in which this is a highly desirable feature. The staff were friendly and the food was outstanding.
Stayed 1 night in Nov 2025

8/10 Good

oana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay at Remota Hotel. The room was comfortable and beautifully designed, and the restaurant was excellent — both the food and the atmosphere were highlights of our stay. However, we were disappointed with the handling of a billing issue after checkout. We stayed for four nights, and there was information in the room stating that guests staying multiple nights receive a 30% discount on restaurant and spa services. Because we checked out very early, we forgot to ask for the discount to be applied at checkout. After our stay, we contacted the hotel by email to clarify the situation, fully understanding that it might have been too late to adjust the charges. Unfortunately, we never received any response — not even a message explaining that a refund was no longer possible. A simple reply would have been appreciated. Overall, the hotel itself is lovely, but the lack of follow-up after our stay was disappointing and took away from an otherwise very good experience.
Stayed 4 nights in Jan 2026

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax a few days before the W. Restaurant was amazing!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Nishith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this hote

Excellent service Beautiful rooms Great location Superb food
Stayed 1 night in Feb 2025

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
A nice option, less expensive compared to the hotels close to the park.
Stayed 1 night in Nov 2024

10/10 Excellent

Darshana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture and contemporary artistic style in the interiors. A pleasure to walk through. Spacious room with good views.
Stayed 1 night in Mar 2025

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the spa and outdoor hot tub! Great views Dante and Daniel at reception were very helpful and friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, and comfortable hotel.

10/10 Excellent

Dennis

Really beautiful and staff very friendly.
Stayed 3 nights in Mar 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very professional and pleasant to work with. Room was spacious and clean. Food was good as was the service in the restaurant. Would stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Gordon

Liked: Property conditions & facilities
Nice architecture and rooms Interesting town with lots of restaurants and a good base for excursions
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to relax with great views
Stayed 2 nights in Nov 2024

10/10 Excellent

Evan Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our week stay at Remota. The employees were kind and helpful. The restaurant on site was great, including the breakfast buffet. We liked that it was slightly out of town, an uber or taxi was only 2-5 USD to get to town if you didn't feel like walking. We would recommend this stay.
Stayed 7 nights in Feb 2025

10/10 Excellent

sujeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay in Puerto Natales.

Spectacular design(exterior and interior), room is spacious. Amazing view of the lake/fjord with mountain at its background. Downtown is just 3km away from hotel, can easily access by Uber or Taxi. Staffs are friendly and helpful.
The entrance road to the hotel
Lobby
Lobby
Roo
Stayed 4 nights in Mar 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little out of town but walkable with stunning views of the mountains across the fjord, a great restaurant and and unique decor. Our room was spacious with a soaking tub and lobby areas with windows looking out at amazing scenery.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel outside of Puerto Natales

Very good hotel - couple of things - while some good options for breakfast, the scrambled eggs were soupy and not warm - neither was the bacon and pancakes. I had dinner a couple of times and it was good. Wi-fi only in the main building, no tv in rooms so don't be surprised. Close to town - nice room. The team members were helpful and nice.
Stayed 8 nights in Feb 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for two nights over Christmas before heading into the park for our excursions. The entire ambience is friendly, relaxing, and the rooms exceeded my expectations. We had a fabulous time. The staff was exceptional in every way. I will return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel, nice staff, breakfast was great as well. It’s a little outside of town, but that’s the point. 3 minute cab ride.
Stayed 1 night in Mar 2024

10/10 Excellent

Natarajan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views. Great Christmas dinner and they helped out at the last minute when our Torre Del Paine your got cancelled. We will forever be grateful for their help because our entire trip was planned without much room for cancellation or delays. Special call-out to their head of treks for ensuring we had a your that day
Stayed 3 nights in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this property are amazing. It feels remote and private. The natural wood features throughout the hotel and rooms are beautiful. There was clearly special care taken to ensure that the hotel blends into the sacred landscape. The rabbit colonies that live on the property were such a special treat to view. Staff were incredibly friendly, helping us set up a last-minute horseback ride. The food was delicious. Windows and views abound! Would love to come back to visit. Muchas gracias a todos!
Stayed 1 night in Dec 2024

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is gorgeous!! Best view!! The rooms are so unique and beautiful decorated!! Fireplaces, like I have never seen....The employees are amazing!! Soooo nice, know so much about the area, helpful. James is the BEST, because all of his trekking recommendations we had the best of times!! 5 star hotel. Look no more. We will for sure come back to REMOTA
Stayed 4 nights in Dec 2024

6/10 Okay

Alex

Liked: Property conditions & facilities
Great location, great view. Another reviewer put it well: “staff were attentive but not friendly”
Stayed 1 night in Dec 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
The location is beautiful, situated across from water and mountains. The hotel experience was very good. The staff were friendly and helpful. The accommodations were spacious with a nice lodge atmosphere. The weekend menu and service were impeccable. However, the weekday evening buffet offered the same food every night without any option to order from the menu. The other drawback was the internet, which did not work in my room, and was not very good even in the lounge area and restaurant. My experience was otherwise very good.
Stayed 5 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is impressive! -one of those rare occasions when you get what it says in the tin!! The building is impressive, the spaces are well-lit, comfortable, facilities are good, staff is super-helpful, the food is amazing, the rooms are spacious. The views are great, short walking distance into town; and you are the doorstep of Torres del Paine!
Stayed 2 nights in Mar 2024