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Hotel Martin Gusinde

Property class: 3

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Photo gallery for Hotel Martin Gusinde

A hotel reception area with a reception desk, a waiting area with a chair and a round wooden table, and a black carpet with the hotel's logo. - Hotel Martin Gusinde (Natales)
A modern living room with a round wooden coffee table, a brown sofa, and a large abstract painting on the wall. - Hotel Martin Gusinde (Natales)
A modern building with a sign reading "HOTEL MARTIN GUSINDE." - Hotel Martin Gusinde (Natales)
A cozy restaurant with wooden tables and chairs, a television mounted on the wall, and shelves with dishes and condiments. - Hotel Martin Gusinde (Natales)
A modern living room with two sofas, round wooden coffee tables, a large abstract painting, a floor lamp, and a window with blinds. - Hotel Martin Gusinde (Natales)
At Hotel Martin Gusinde, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a business center. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a chair, a bedside table with a lamp, and a view of the outside through a window with curtains.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Twin Beds

A hotel room with two beds, a bedside table with a phone, and a wall-mounted light.

Standard Double Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Natales is home to Hotel Martin Gusinde. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while Costanera and History Museum are cultural highlights. Visit our Puerto Natales travel guide
Map
Carlos Bories #278, Natales, Magallanes, 6160000

What's nearby

  • Puerto Natales Casino
    1 min walk - 0.1 miles
  • Costanera
    3 min walk - 0.2 miles
  • History Museum
    3 min walk - 0.2 miles
  • Plaza de Armas
    6 min walk - 0.4 miles
  • Cueva del Milodon
    8 min walk - 0.4 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo)
    9 min drive

Restaurants

  • El Asador Patagónico
    4 min walk
  • Mesita Grande
    4 min walk
  • La Disquería Natales
    2 min walk
  • La Tapera
    2 min walk
  • Pizzeria Napoli
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Martin Gusinde pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Martin Gusinde?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Martin Gusinde?

Check-out is at 11:00 AM.

Where is Hotel Martin Gusinde located?

Situated in Natales, this hotel is within a 5-minute walk of Puerto Natales Casino, History Museum, and Costanera. Última Esperanza Fjord and Centro Cultural Natalis are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Martin Gusinde Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 29 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really excellent hotel right in Puerto Natales and overall excellent value for money. Room was modern and clean, staff were super friendly and helpful, breakfast was excellent each day, and internet was fast. Overall better than most hotels that I have paid twice the rate for - this is an excellent value, a wonderful experience and I couldn't recommend it more highly.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel at Great Value

We highly recommend this hotel. It provided excellent value at such a reasonable price compared to other properties nearby. — Location was great. It was minutes from the main square, and right next door was a laundromat for dirty W Trek hiking clothes :) — Service was excellent. Whether it is the receptionist, the servers at breakfast and the cleaning ladies… they were all very friendly and really tried to accommodate our needs. — The rooms had everything that we needed, at the quality we expected. Room was spacious enough, shower was great, there were organic amenities, they provided clean towels, there was daily cleaning. We loved that everything was just done so well. — Great breakfast! We always start our day with high energy because of the yummy and filling breakfast. They even offered to give us takeaway breakfast on the day of the patagonia international marathon (which was really thoughtful of them!) BTW — we stayed one night at another hotel before our W Trek. We were *SO* glad we stayed at Martin Gusinde after our trek.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

One night stay

Very helpful staff. Good staging point to go to Torres de Paine or El Calafate
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent. The staff are nice and very helpful, especially Evelyn. Few minute walk to the main square, shops, restaurants and the waterfront.
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel before/after Torres Del Paine trek

Martin Gusinde is just the perfect hotel for a nice, comfortable stay after a week of trekking and living under basic conditions in Torres Del Paine NP. The breakfast was delicious and sufficient with variety, and the reception staff were very helpful and speak fluent English. The room is very neat and modern. The location is helpful - right next to the Plaza de Armas for restaurants.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização fica perto td .
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colazione to go sempre disponibile per le escursioni che partono la mattina presto
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel!

Un hotel pequeño en tamaño pero grande con sus atenciones.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização

Gostei muito da localização do Hotel e do cafe da manha
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De los mejores hoteles y el mejor personal de todos los que he ido en otras partes del mundo
Stayed 4 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Had trouble with check in, tried to charge that-day price, instead of reserved price (double the amount). Manager honored reserved price. I left wondering if the desk staff is trained at all, sloppy with my credit card charge too...had to be reversed, then charged again. Otherwise nice enough hotel. No view from rooms. Breakfast very nice, and lovely staff. I would consider the location excellent.
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Além de instalações, localização e café da manhã muito bons, a funcionária Evelyn foi fantástica e eficiente em nos auxiliar num contato à agencia da qual havíamos comprado o passeio a Torres del Paine. Por sinal, todo o staff foi atencioso.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale disponibile, stanza sempre pulitissima, buona colazione.
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, great staff, near center of town.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El trato del personal es excelente. Hotel muy bien ubicado. Quizás en la habitación hay poco espacio para la ropa y artículos de aseo. Y podrían mejorar la wifi. Pero, en general, el hotel es muy céntrico y el personal encantador
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente, ojala no suban tanto los precios e

Excelente la cama y amplia la habitacion, muy bueno el desayuno y atencion, nada que decir negativo
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights as a gateway to Torres del Paine park. Overall the hotel was great. Bed was comfortable, bathroom was clean and breakfast was the highlight. ___ was the woman managing breakfast and she was extremely accommodating and We rented a car and hotel had free parking. Town convenient and lots of nice restaurants around for dinner/lunch. Laundromat down the street was convenient. Gas stations in town and nearby grocery store were all in walking/driving distance.
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Personal muy amable. Habitacion cómoda y limpia.
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超预期

超出预期，非常好
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and helpful staff!

We stayed at this hotel on two separate nights before and after hiking. The location was very convenient and staff were very friendly and helpful. They recommended an excellent seafood restaurant and provided us with a voucher for a free welcome drink. The hotel was stylish and comfortable. Unfortunately wifi was only working in the lobby but this wasn't too much of a problem. On our second stay, the toilet in our room wasn't working and they did not have a similar room available but kindly gave us the key to the twin room opposite to use the bathroom there. Overall a very pleasant stay and would recommend!
Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Nice 3 star hotel in Puerto Natales

This is a 3-star hotel that have nice personnel but more important excellent location in the center of Puerto Natales. Non-working wi-fi in the rooms but comfortable rooms. Take in mind that most people stay in Puerto Natales in order to get into Torres del Paine and this hotel serves this purpose. Excellent breakfast
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom

Hotel muito bom, excelente café da manhã.
Verified review

6/10 Okay

Insatisfecho

Caro para lo que ofrecen...
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Nice hotel. Rooms are quite small but overall a comfortable place to sleep after a long day at the park
Stayed 2 nights in Mar 2018