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Hotel Lago Sarmiento

3.0 star property
Start your day with a hearty breakfast buffet at this hotel, where staff offer expert travel assistance and local recommendations.

Choose dates to view prices

Hotel Lago Sarmiento offers a satisfying breakfast buffet to fuel morning adventures. Guests connect with WiFi in common areas while the attentive 24-hour front desk handles practical needs from dry cleaning to booking local tours and tickets.

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Iron/ironing board, free cribs/infant beds, rollaway beds

Standard Twin Room, 2 Twin Beds

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Iron/ironing board, free cribs/infant beds, rollaway beds

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | Iron/ironing board, free cribs/infant beds, rollaway beds

Standard Triple Room, 3 Twin Beds

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Map
Manuel Bulnes 90, Natales, Magallanes y la antartica chilena, 616000

What's nearby

  • Costanera - 2 min walk - 0.1 miles
  • History Museum - 3 min walk - 0.2 miles
  • Puerto Natales Casino - 6 min walk - 0.4 miles
  • Plaza de Armas - 8 min walk - 0.4 miles
  • Cueva del Milodon - 11 min walk - 0.6 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪Baguales Brewery & Restaurant - ‬8 min walk
  • ‪The coffee Maker - ‬6 min walk
  • ‪Santolla - ‬7 min walk
  • ‪El Bote Resto-Bar - ‬4 min walk
  • ‪Slowly Bar - ‬6 min walk

About this property

Hotel Lago Sarmiento

Property highlights
At Hotel Lago Sarmiento, you can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Self parking (surcharge), express check-in, and tour/ticket assistance
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms at Hotel Lago Sarmiento have comforts such as 24-hour room service.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping, and phones

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Front of property
Pristine Patagonia Hotel
  • Breakfast included
  • Free WiFi
  • Soundproof rooms
9.6 out of 10, Exceptional, 93 reviews
Pristine Patagonia Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10 per night
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Property is also known as

Hotel Lago Sarmiento Puerto Natales
Hotel Lago Sarmiento
Lago Sarmiento Puerto Natales
Lago Sarmiento
Hotel Lago Sarmiento Puerto Natales, Aisen Region, Chile
Hotel Lago Sarmiento Natales
Lago Sarmiento Natales
Hotel Lago Sarmiento Hotel
Hotel Lago Sarmiento Natales
Hotel Lago Sarmiento Hotel Natales

Frequently asked questions

Is Hotel Lago Sarmiento pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 10 per night.

What time is check-in at Hotel Lago Sarmiento?

Check-in begins at 3 PM.

What time is check-out at Hotel Lago Sarmiento?

Check-out is at noon.

Where is Hotel Lago Sarmiento located?

Situated in Puerto Natales, this hotel is within a 5-minute walk of Última Esperanza Fjord, Costanera, and History Museum. Puerto Natales Casino and Plaza de Armas are also within 10 minutes.

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Reviews

Hotel Lago Sarmiento Reviews

5.8

6.4

Cleanliness

6.8

Location

6.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

Reviews

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pésima coordinación

Pasamos una situación horrible, después de llegar a una ciudad desconocida y con frio extremo al llegar al hotel nos dicen que es residencia sanitaria ¡! En ese momento tuve que ponerme a buscar hotel con los bolsos , el frio y toda mi familia en la calle, es la peor experiencia q he tenido no se la doy a nadie
Stayed 4 nights in Feb 2021

4/10 Poor

Mara cristina

Disliked: Cleanliness, staff & service, property conditions & facilities

Péssimo ,

Ao chegar tive aguarda recpionista 20 min, o rapaz atendeu má vontade não achava reserva no site, pgto efetivo não quis aceitar em dólar, sem cortesia e orientações péssimo atendimento
Stayed 1 night in Mar 2019

2/10 Terrible

Hernan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orror

Hotel con pésimo servicio. Cero disposición de ayudar. Aseo de mala calidad.
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

prolijo y limpio

Hotel limpio y prolijo. Personal muy atento. Bien ubicado!
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is pretty much all you need in Puerto Natales

Well located, clean, friendly staff and if you are lucky, nice view to the fjord.
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

ruim

cama terrivel, aquecedor naop chega na temperatura desejada, barulho da rua, staff horrivel, mal treinado e de ma vontade.
Stayed 1 night in Dec 2017

8/10 Good

Flávio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Um bom hotel

Muito bem localizado, porém o hotel precisa de uma reforma na recepção e na área de café da manhã. Os quartos foram reformados e são confortáveis.
Stayed 2 nights in Jan 2018

4/10 Poor

Juliana, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcionante

O hotel fica bem localizado, podendo fazer tudo a pé, já que a cidade é pequena. O quarto tinha bom tamanho e bom aquecimento, banheiro bom, chuveiro quente, tv com canais a cabo, cama ruim, mas, no geral, não é um bom hotel. Começou mal com a cobrança de IVA, sem qualquer menção no site ao fazer a reserva. O café da manhã é muito, muito fraco. A única opção de café era o instantâneo e tinha que ficar pedindo por favor para reporem as parcas opções de comida (quando não diziam que tinha acabado). Como o salão é pequeno e ainda funciona uma cafeteria ali (sem café!!!!), pedem que os hóspedes digam horário em que pretendem tomar café, o que nos pareceu muito desconfortável. Estávamos de férias! Não tem elevador, então tem que subir dois lances de escada com a bagagem. Matias, da recepção, muito querido e esforçado. Wi-fi funciona ok. Mas não volto.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Tudo foi bom , quarto com um bom aquecimento , banheiro também bom , em geral gostamos, somente o café da manhã deixa a desejar , mas acho que é geral , tanto Chile e Argentina , recomendo e voltaria !
Stayed 1 night in Nov 2017

2/10 Terrible

B EN

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel extrêmement bruyant( rue cloche cathédrale ) Pas de double vitrage Confort assez sommaire pour le prix

4/10 Poor

José Antonio, Santiago, Chile

Disliked: Room comfort

Estadía medianamente cómoda en Puerto Natales

El hotel está muy bien ubicado, a una cuadra de la costanera y a 5 cuadras del centro. Lo malo es que no tiene ascensor, por lo que se debe subir con las maletas por la escalera. El baño no era muy bueno, el shower door se caía con sólo mirarlo. Y el buffet del desayuno era pobre, poco variado.

2/10 Terrible

Rafaela, España

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel malo.En recepción amables. Lo único bueno

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para mi familia (todos adultos) resultó una experiencia increíble. Magnífico hotel con diseño espectacular.Personal muy amable como en toda Chile. ¡muy caro!

6/10 Okay

pamela, Santiago

Liked: Staff & service, room comfort
Disliked: Cleanliness

Mala estadia

La gente que atendía la encontré amable, pero de una falta de aseo impresionante, sobre todo el baño, tina sucia, paredes sucias. No lo recomendaría a nadie

6/10 Okay

Thomas

Liked: Property conditions & facilities, room comfort

OK but over-priced

Overall hotel was OK. Just a few blocks from main square. Recently refurbished. Room was comfortable and everything worked. Basically everything was clean but bath was full of flea type bugs which had to be rinsed away before I could use it. Breakfast was good. Wifi worked. Check out was a shambles - took about 20 minutes due to flat battery in credit card machine - almost ended up paying twice if I hadn't held my ground. No English spoken. Overall OK but overpriced for what it was.

8/10 Good

CHARLES

Liked: Staff & service
Stayed 3 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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