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Hotel Hacienda Dorotea

3.5 star property
Boardwalk/promenade hotel with free breakfast and a 24-hour front desk

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Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Front of property
Exterior
Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

10 out of 10
Exceptional

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Double or Twin Room

Highlights

Patio
Yard
Separate dining area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Dining table
  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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About the neighborhood

Map
Carlos Segundo Morales, Natales, Magallanes y la AntƔrtica Chilena

What's nearby

  • Mirador Cerro Dorotea - 9 min drive - 3.4 miles
  • Costanera - 9 min drive - 3.6 miles
  • Cueva del Milodon - 10 min drive - 3.8 miles
  • Puerto Natales Casino - 10 min drive - 4.0 miles
  • History Museum - 11 min drive - 4.2 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive

Restaurants

  • ā€ŖPizzeria Mesita Grande - ā€¬10 min drive
  • ā€ŖAsador PatagĆ³nico - ā€¬10 min drive
  • ā€ŖPizzeria Napoli - ā€¬10 min drive
  • ā€ŖLast Hope Distillery - ā€¬10 min drive
  • ā€ŖEl Brisket - ā€¬9 min drive

About this property

Hotel Hacienda Dorotea

Hotel in the mountains
Take advantage of free breakfast (local cuisine), a garden, and a playground at Hotel Hacienda Dorotea. The on-site restaurant, Mirador de las MontaƱas, features garden views and dinner. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A gift shop, books, and a banquet hall
  • Coffee/tea in the lobby, a front-desk safe, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and separate dining areas, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Heated floors, hydromassage showers, and free toiletries
  • Private yards, separate dining areas, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of CLP 50

Restaurants on site

  • Mirador de las MontaƱas

Things to do

  • Books
  • Playground

Family friendly

  • Dining table
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 40 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 40 per night
  • Hosted evening meal: CLP 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Hacienda Dorotea Hotel
Hotel Hacienda Dorotea Natales
Hotel Hacienda Dorotea Hotel Natales

Frequently asked questions

Is Hotel Hacienda Dorotea pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Hacienda Dorotea?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Dorotea?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Hacienda Dorotea?

Check-out is at noon.

Where is Hotel Hacienda Dorotea located?

Situated on the boardwalk/promenade, this hotel is within 6 mi (10 km) of Mirador Cerro Dorotea, Costanera, and Cueva del Milodon. Old Pier and Puerto Natales Casino are also within 6 mi (10 km).

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Hotel Hacienda Dorotea Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 43 out of 46 reviews
Rating 8 - Good. 2 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, awesome staff.

Wonderful small hotel. Neat story behind the place and the staff was very friendly and informative.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and property. The views were absolutely incredible! Highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Weilun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful hotel. Nice staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Yiliang

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is at countryside, very quiet and with beautiful surrounding. Very nice staff. It is around 10 minutes drive from downtown Puerto Natales. We had a rental car, so this was not an issue for us. Highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super little hotel

Great stay here with amazing views. Our initial room had a cracked window but the hotel were able to change us to a new room! Very friendly, helpful staff and delicious breakfast and dinner in the Restaurant.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel off the beaten track, easily accessible into town.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Original farmhouse with a beautiful view. Location far from the city, doesnā€™t have a courtesy bathroom if your flight takes off in the evening. Nice staff and nice breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Wonderful property, great staff, food and location.
Stayed 1 night in Mar 2024

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little remote but the taxis cost $5 only. Good value for money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Buche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best outside of town experience!
Stayed 1 night in Mar 2024

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, flexible and accomodating.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic place. We even got to meet the owner. She was so nice. Great service and accommodations. . Lo red the small museum the hotel has.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. People are very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic Gem

This is a wonderful rustic hotel that is away from the noise of the city, while being just a short, inexpensive Uber ride away from the town center. Breakfast is included and the restaurant is very good if you feel like staying on site for dinner. We would definitely stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 1 night in Feb 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old hacienda that has been modernized. Large comfortable rooms. Out of town, a short cab ride to tranquility. Nice full breakfast and dining area, and helpful staff. One of our best stops so far!
Stayed 5 nights in Feb 2024

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with pleasing and friendly staff. The location is breathtaking and we couldn't have been happier with the overall experience. It's about 8 km from the Natales airport and 4 km from the city center.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and rustic

Cute and rustic. The hotel restaurant for dinner and breakfast was delicious. The views from the room were beautiful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marie-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Modern rooms with very comfortable bedding. The bonus is that each room overlooks over the pasture and on a clear day, mountains and glaciers from Torres Del Paine are visible. The staff at the reception speak good English and are very friendly and helpful. We had some noise issues from the electric system and they tried their best to fix the problem. I was sick during my visit and there was no issue delivering supper to the room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Hacienda Dorotea was absolutely perfect! Beautiful setting with helpful staff and extremely comfortable rooms. We have stayed in several hotels in Puerto Natales and this was the best by far and a reasonable price. It is just outside of town so a car is helpful, but there are lots of taxis so it is easy to get to. Overall I highly recommend!
Stayed 3 nights in Nov 2023

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic and Restful View in Puerto Natales

This was a wonderful place to stay on the outskirts of Puerto Natales. The bed was very comfortable, with a great view of the surrounding mountains. The space was very well layer out. The breakfast included a great selection of options.
Stayed 1 night in Feb 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good to relax. Beautiful vue. Great staff. Kust need a taxi or uber for 5000 cps
Stayed 3 nights in Feb 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing place! The photos do not do it justice. Beautiful grounds, amazing views, comfortable accommodations. Staff were welcoming and accommodating. I would never consider staying anywhere else! About 5 mins from the center of town
Stayed 1 night in Feb 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If we could give this place 10 stars we would. If you are Puerto Natales this is place to stay. The rooms have amazing ceiling to floor windows. A very fun unique property. It checked all the boxes. Wonderful staff, fantastic shower, comfortable beds and amazing breakfast. Perfect stay.

10/10 Excellent

francisco de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, the neighborhood was not the best
Stayed 1 night in Jan 2024