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Hotel Costaustralis

3.5 star property
Boardwalk/promenade hotel with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Hotel Costaustralis

Meeting facility
Interior
Superior Triple Room, Sea View | 1 bedroom, premium bedding, down comforters, in-room safe
Front of property
Meeting facility
Hotel Costaustralis, in the city center, offers a breakfast buffet, coffee shop/cafe, dry cleaning, in-room WiFi, and a 24-hour business center. Guests love the free bike rentals, attentive staff, and ideal location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Sea View

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Sea View

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Triple Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room, Sea View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Single Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Suite

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, premium bedding, down comforters, in-room safe

Quadruple Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Standard

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room Standard

  • 23 sq m
  • Sleeps 2

View all photos for Double Room Superior with Sea View

1 bedroom, premium bedding, down comforters, in-room safe

Double Room Superior with Sea View

  • 25 sq m
  • Sleeps 2

View all photos for Triple Room Superior with Sea View

1 bedroom, premium bedding, down comforters, in-room safe

Triple Room Superior with Sea View

  • 34 sq m
  • Sleeps 3

About the neighborhood

Map
Pedro Montt 262, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 1 min walk - 0.1 miles
  • History Museum - 6 min walk - 0.4 miles
  • Puerto Natales Casino - 6 min walk - 0.4 miles
  • Old Pier - 8 min walk - 0.4 miles
  • Plaza de Armas - 10 min walk - 0.6 miles

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive

Restaurants

  • ‪Baguales Brewery & Restaurant - ‬7 min walk
  • ‪El Puesto Restobar - ‬7 min walk
  • ‪Cafe Kau - ‬5 min walk
  • ‪Slowly Bar - ‬6 min walk
  • ‪Kau Lodge - ‬6 min walk

About this property

Hotel Costaustralis

Hotel in the city center
Consider a stay at Hotel Costaustralis and take advantage of a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a 24-hour business center.
Other perks at this hotel include:
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, concierge services, and a water dispenser
  • Guest reviews give top marks for the helpful staff and location
Room features
All 110 rooms offer comforts such as premium bedding and heated floors, as well as thoughtful touches like free WiFi and laptop-friendly workspaces.
More amenities include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with premium channels
  • Wardrobes/closets, heated floors, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heated floor
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

Is Hotel Costaustralis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Costaustralis?

Self parking is free at this property.

What time is check-in at Hotel Costaustralis?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Costaustralis?

Check-out is at noon.

Does Hotel Costaustralis provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Costaustralis located?

Located in the heart of Natales, this hotel is steps from Última Esperanza Fjord and Costanera. History Museum and Puerto Natales Casino are also within 10 minutes.

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Reviews

Hotel Costaustralis Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 302 out of 506 reviews
Rating 8 - Good. 130 out of 506 reviews
Rating 6 - Okay. 36 out of 506 reviews
Rating 4 - Poor. 17 out of 506 reviews
Rating 2 - Terrible. 21 out of 506 reviews

Reviews

6/10 Okay

Sidhartha

The hotel needs an update. The staff is friendly and professional.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel on the waterfront. Excellent breakfast. Close to restaurants and shops.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place to stay
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated on the shore of Ultima Esperanza Fjord in Puerto Natales, both a destination in itself, a way station for adventures in Chilean Patagonia, and the launching point for flying to Antarctica.
Stayed 1 night in Nov 2024

10/10 Excellent

Mrudula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view and the location, our stay was short bur memorable! Good spread of breakfast Courteous staff!
Stayed 1 night in Jan 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality stay. Best location and view.
Stayed 2 nights in May 2024

8/10 Good

Kurniawaty

Liked: Cleanliness, property conditions & facilities
Nice view, location is good

10/10 Excellent

Albert M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and on the waterfront walking route.
Stayed 8 nights in Jan 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. The only complaint is that the beds were a little soft, but that is a personal preference.
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at Puerto Natales, with a beatiful view of the Fiordo! Walking distance from the main plaza or center of the town. And great service from the staff.
Stayed 4 nights in Apr 2023

8/10 Good

cindy

Flyer in the bed
Stayed 1 night in Feb 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with good breakfast and walkable to the main town area. Very good view of the lake and mountains. Very centric
Stayed 3 nights in Dec 2023

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay in the cabanas. It was nice to feel tucked away from everything while still being walking distance to the main hotel and amenities. The people working at the hotel were super kind and helpful in planning excursions, especially Juan Carlos who helped us plan a fun few days in the area. He had great insight and recommendations and we appreciated all of his help!
Stayed 1 night in Sep 2024

10/10 Excellent

Ime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the water, very comfy bef

8/10 Good

dhiren

Liked: Cleanliness, staff & service, amenities
Location
Stayed 2 nights in Jan 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Great view!
Stayed 2 nights in May 2023

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay any other place in Puerto Natales. Class location and staff.
Stayed 1 night in Nov 2023

6/10 Okay

Yvette

Liked: Property conditions & facilities
Very comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Tu Tran

Liked: Staff & service, amenities, property conditions & facilities
Hotel Costaustralis is a beautiful hotel on the waterfront. It was easy to walk into town and explore. The room was clean and spacious and we loved the eco-friendly availability of filtered water on every level instead of disposable water bottles. The breakfast options were vast and tasty. Would definitely love to stay here again!
Stayed 3 nights in Mar 2023

10/10 Excellent

Andrew

We stayed one night in Janaury after hiking in Torres del Paine. In town, and up-market, fantastic in room facilities - an amazingly good shower. Swish bedroom with comfy bed. Quiet. High quality buffet breakfast.
Stayed 1 night in Jan 2023

10/10 Excellent

Srinivasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on the water front. Great water view. small but quite comfortable. easy access to restaurants. one thing though is that even in summer because of its location it can be very windy. of course that is Patagonia.
Stayed 4 nights in Jan 2023

2/10 Terrible

Kaizan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were relocated to another hotel without any notification or authorization. The excuse given was heating prob in the room. it was actually an over-sell after communicating with the manager next morning.

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located by the water. Quick check in process. Rooms are generally clean, although not quiet from outside noise and background humming(?). Breakfast very underwhelming.
Stayed 1 night in Feb 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Promo meeting. We wanted a pool. The hotel has no pool
Stayed 3 nights in Oct 2023

6/10 Okay

Sandor

Liked: Cleanliness, staff & service
Disliked: Amenities
It is a good choice if you need to overnight in Puerto Natales. The staff are really friendly and helpful. There are some easy ways to improve amenities, most importantly by providing a coffee maker in the room, and also offer espresso at breakfast. The pre-made scrambled eggs were cold, although I could have asked for a freshly prepared one.
Stayed 1 night in Dec 2022

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