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Hostal Don Guillermo

2.5 star property

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In-room dining - Hostal Don Guillermo (Natales)
Superior Room, City View | Free WiFi, bed sheets - Hostal Don Guillermo (Natales)
Hallway - Hostal Don Guillermo (Natales)
Front of property - Hostal Don Guillermo (Natales)
Towels - Hostal Don Guillermo (Natales)
Located close to Plaza de Armas and Puerto Natales Casino, Hostal Don Guillermo provides free continental breakfast, a free daily manager's reception, and a coffee shop/cafe. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and a snack bar/deli.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Room

Basic Room | Free WiFi, bed sheets

Basic Room

8.0 out of 10
Very good
(3 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Basic Twin Room

Basic Twin Room | Free WiFi, bed sheets

Basic Twin Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, City View

Superior Double Room, City View | Free WiFi, bed sheets

Superior Double Room, City View

7.2 out of 10
Good
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, City View

Superior Room, City View | Free WiFi, bed sheets

Superior Room, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | Free WiFi, bed sheets

Superior Triple Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in Puerto Natales, Hostal Don Guillermo is by the sea. Plaza de Armas and Puerto Natales Casino are two other places to visit that come recommended. Visit our Puerto Natales travel guide
Map
657 Bernardo O'Higgins, Natales, Magallanes y la Antártica Chilena, 6120000

What's nearby

  • Plaza de Armas
    6 min walk - 0.4 miles
  • History Museum
    11 min walk - 0.6 miles
  • Puerto Natales Casino
    14 min walk - 0.8 miles
  • Costanera
    15 min walk - 0.8 miles
  • Cueva del Milodon
    18 min walk - 1.0 mile

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo)
    23 min drive

Restaurants

  • La Picada de Carlitos
    3 min walk
  • El Brisket
    4 min walk
  • Wild Bar
    6 min walk
  • Yume
    5 min walk
  • Vinnhaus
    5 min walk

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  • Free WiFi
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Separate dining area
  • Toaster oven

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Hostal Don Guillermo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hostal doesn't offer parking.

What time is check-in at Hostal Don Guillermo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hostal Don Guillermo?

Check-out is at 11:00 AM.

Where is Hostal Don Guillermo located?

Situated by the sea, this hostal is within a 10-minute walk of Plaza de Armas and Puerto Natales Casino. Costanera and Mylodon Cave Natural Monument are also within 20 mi (32 km).

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Reviews

Hostal Don Guillermo Reviews

8.0

Very Good

8.0

Cleanliness

7.2

Amenities

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 22 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 7 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

Reviews

Verified

10/10 Excellent

Peiyi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good WiFi, friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness
Hostal Don Guillermo is very well located, staff are friendly and very accommodating.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stephen Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend!! Great place to stay, central location, big rooms with nice shower & loads of hot water, hotel owner absolutely superb, & makes your stay a real home from home.
Day trip from hotel into Torres del Paine
Day trip to base of the 3 towers from hotel
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Had a great time in Puerto Natales partly thanks to the friendly staff at Don Guillermo. The hostal is very well located, close to town center, supermarkets, restaurants, bars. Rooms are comfortable/clean, good shower/toilet facilities, kitchen & dinning facilities and a good sense of privacy.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Very impressed with the service provided at this hostal. They were very accomodating in providing us with complimentary breakfast lunch-style boxes for us to have when we were unable to attend breakfast at their usual hours.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fayte

Liked: Cleanliness, staff & service, amenities
The front desk was very accommodating and nice. We were able to checked in smoothly. They accommodated our requests. Would go again here when i come back!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Chris

Accommodations were fairly comfortable and clean with a nice breakfast. But, would not stay there again. Rooms are down a long hallway and the windows are covered only with a see-through sheer roller curtain-so absolutely no privacy, and a little creepy. As anyone walking down the hall has a view into your room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Wei-Dong

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff. Clean rooms. Good facilities. Convenient location. Highly recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good and the Star very helpful. Shower is also great; hot and pressure. The only point is about the room that doesnt have any place to Store the Clothes.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
On Expedia it says they have check in until 11pm but when we arrived at 10:30pm the owner said he had been waiting and almost left. He said they finish check-in at 10pm. The beds and room was clean. The men’s showers was overflowing into the hallway and the hallways echo a lot. We kissed breakfast since it doesn’t start until 8am , which isn’t ideal for early flights or trips.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very good place to stay at, had everything I needed. If you have an early tour in the morning they provide a takeaway breakfast. A laundry service is available too. The staff were very helpful.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Kathi-Jane

Liked: Cleanliness, staff & service
Clean.location great. Breakfast lacking
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arindam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patrick

Good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Raya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner, Camila, was amazing! Kind, friendly and generous.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Janet Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Letian

Liked: Cleanliness, amenities, property conditions & facilities
helpful staff! Free orange after trekking is amazing
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Simon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room has very thin walls making it absolutely not private I could literally hear everything that was going on outside and the room next to me. The wall behind my bed was peeling off. The room was awfully small. The showers were disgusting
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Important info: uber has two different addresses for this hotel! I chose the wrong one and had to walk 15 minutes with my bags. Anyways: Serviceable base for exploring Torres del Paine. Basic rooms are very basic but probably all you need. One drawback is reception was almost never staffed even if you ring the service bell.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

ZHONGHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is worth the money you pay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Shared shower facilities should be renovated.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service
Shared shower facility should be renovated.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

kim

Disliked: Cleanliness, amenities
The room and the shared bathroom are dirty, run down, and very uncomfortable. I would not suggest people to stay there. The pictures ticked me.
Stayed 1 night in Dec 2025
Verified

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities
This a very simple hotel with no frills. The greatest inconvenience is that there is a thin courtain so rooms have no privacy. Also light comes right through, so in summer this will make it hard for you to sleep.
Stayed 3 nights in Jan 2026