See all properties

Pontalmar Praia Hotel

3.0 star property
Family-friendly hotel with 2 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Pontalmar Praia Hotel

3 outdoor pools, pool umbrellas, sun loungers
Lounge
Terrace/patio
Reception hall
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, Balcony

Balcony

Deluxe Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Apartment Deluxe

Minibar, desk, soundproofing, free cribs/infant beds

Apartment Deluxe

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s) OR 2 Full Bed(s)

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Kristie Resort

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 1,008 reviews
Kristie Resort

About the neighborhood

Map
Rua Cel. Inacio Vale, 8868, Ponta Negra, Natal, RN, 59090-040

What's nearby

  • Praia Shopping - 5 min walk - 0.3 miles
  • Natal Convention Center - 5 min walk - 0.3 miles
  • Craft Fair of Ponta Negra - 7 min walk - 0.4 miles
  • Morro do Careca - 3 min drive - 1.9 miles
  • Ponta Negra Beach - 3 min drive - 2.2 miles

Getting around

  • Natal Station - 11 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 61 min drive

Restaurants

  • ‪Camarões Potiguar - ‬4 min walk
  • ‪Curió - Pra Cumê e Beber - ‬9 min walk
  • ‪Ki Coco - ‬4 min walk
  • ‪Fogo & Chama - ‬7 min walk
  • ‪Don Matias Parrilla - ‬9 min walk

About this property

Pontalmar Praia Hotel

Family-friendly hotel near Ponta Negra Beach
Take advantage of a free breakfast buffet, a poolside bar, and a rooftop terrace at Pontalmar Praia Hotel. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Babysitting (surcharge), laundry services, and beach towels
  • Tour/ticket assistance, a porter/bellhop, and a 24-hour front desk
Room features
All 75 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies, free infant beds, and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Pontalmar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (269 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pontalmar Praia
Pontalmar Praia Hotel
Pontalmar Praia Hotel Natal, Brazil
Pontalmar Praia Hotel Natal
Pontalmar Praia Hotel Hotel
Pontalmar Praia Hotel Natal
Pontalmar Praia Hotel Hotel Natal

Frequently asked questions

Does Pontalmar Praia Hotel have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Pontalmar Praia Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pontalmar Praia Hotel?

Self parking is free at this property.

What time is check-in at Pontalmar Praia Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pontalmar Praia Hotel?

Check-out is at 12:30 PM.

Where is Pontalmar Praia Hotel located?

This family-friendly Natal hotel is located near the beach, within a 10-minute walk of Dunes Park, Craft Fair of Ponta Negra, and Praia Shopping. Ponta Negra Beach is 1.6 mi (2.5 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Pontalmar Praia Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 49 out of 110 reviews
Rating 8 - Good. 28 out of 110 reviews
Rating 6 - Okay. 14 out of 110 reviews
Rating 4 - Poor. 12 out of 110 reviews
Rating 2 - Terrible. 7 out of 110 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Great stay
Stayed 2 nights in Dec 2023

8/10

Stayed 5 nights in Nov 2024

10/10

Hotel bom, estrutura boa, piscina ótima e vista maravilhosa, ótimo atendimento, excelente café da manhã. Algumas partes do hotel estão mal cuidadas, paredes estufadas e descascando e coisas assim. Banheiro estava um pouco entupido. Mas no geral a estadia foi muito boa e voltaríamos com certeza. Bem localizado, ao lado de um mercado e podendo ir a pé até a avenida principal com os melhores restaurantes.
Stayed 2 nights in Jan 2025

10/10

Stayed 3 nights in Jan 2025

10/10

Stayed 3 nights in Jan 2025

8/10

Stayed 2 nights in Dec 2024

4/10

Stayed 1 night in Dec 2024

4/10

Hotel antigo, sem manutenção. Paredes mofadas, janelas sujas, piscina pequena e área também mal cuidada. Falta espaço e cadeiras. O ponto positivo, como q grande maioria dos locais em Natal, é a simpatia das equipes de atendimento. Obs.: no segundo dia solicitamos nossa mudança para o hotel da frente, pertencente ao mesmo grupo. Rifóles, também carece de manutenção e limpeza, porém tem uma estrutura melhor de piscinas.
Stayed 1 night in Dec 2024

10/10

Stayed 2 nights in Dec 2024

6/10

Stayed 2 nights in Dec 2024

4/10

Serviço péssimo. Fomos acordados pela camareira duas vezes solicitando limpar o quarto, isso as 8h da manhã enquanto dormíamos.
Stayed 4 nights in Nov 2024

10/10

Stayed 5 nights in Oct 2024

8/10

Pessoal muito capacitado e simpático
Stayed 2 nights in Oct 2024

4/10

Infelizmente não conseguimos nos hospedar no hotel pontalmar, mesmo com reserva, não tinha quarto disponível. Como é possível? Então quando reservamos não é garantido? Nos enviaram para outro hotel da mesma rede (Rifoles). Não gostamos do Rifoles, muito estranho, escuro, móveis velhos, ar condicionado sujo, banheiro sujo, ficamos num quarto luxo (conforme o gerente) eu diria que está longe de ser luxo. Tava mais para um quarto muito simples, bem inferior. E agora?? Alguém vai se responsabilizar??
Stayed 2 nights in Oct 2024

10/10

Muito bom o hotel, nos surpreendeu. Quarto, banheiro, estacionamento, piscina, opções do restaurante, academia, limpeza, atendimento, todos bons. Café da manhã excelente.
Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Sep 2024

10/10

Atendeu as nossas expectativas.
Stayed 2 nights in Sep 2024

10/10

Stayed 2 nights in Sep 2024

10/10

Stayed 2 nights in Aug 2024

8/10

Stayed 3 nights in Sep 2024

2/10

Não indico o hotel, minha vontade foi de ir embora logo que chegamos. Muito cheiro de mofo no quarto, lençóis velhos e manchados. Tenho alergia a mofo e pedi para trocarmos de quarto diversas vezes e ninguém resolveu nossa situação. Noites muito mal dormidas. Cama péssima, colchao velho e desgastado. A área da piscina extremamente velha e sem manutenção/reforma, não condiz com as fotos. Único ponto positivo foi o café da manhã. Não sou de ficar deixando comentários, mas este hotel foi um experiência horrível.
Stayed 2 nights in Aug 2024

8/10

Hotel agradável, precisando melhorar, apenas a climatização do restaurante que estava quente todos os 3 dias que passei e a musica tambem estava muito alta.
Stayed 3 nights in Aug 2024

8/10

Stayed 1 night in Aug 2024

10/10

Custo benefício excelente, funcionários educados e prestativos. Acesso fácil a praia.
Stayed 1 night in Aug 2024

8/10

Stayed 4 nights in May 2024