Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Pontalmar Praia Hotel

3.0 star property
Family-friendly hotel with 2 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Pontalmar Praia Hotel

3 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
Lounge
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception hall
Pontalmar Praia Hotel near Ponta Negra Beach offers relaxation and activity. Guests can dine at two on-site international cuisine restaurants, refresh in the sauna or steam room, and enjoy free in-room WiFi. Three pools and a playground make it ideal for family vacations.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, Balcony

Balcony

Deluxe Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Apartment Deluxe

Minibar, desk, soundproofing, free cribs/infant beds

Apartment Deluxe

  • 25 sq m
  • Sleeps 4

About the neighborhood

Map
Rua Cel. Inacio Vale, 8868, Ponta Negra, Natal, RN, 59090-040

What's nearby

  • Natal Convention Center - 5 min walk - 0.3 miles
  • Craft Fair of Ponta Negra - 7 min walk - 0.4 miles
  • Morro do Careca - 3 min drive - 1.9 miles
  • Ponta Negra Beach - 3 min drive - 2.2 miles
  • Federal University of Rio Grande do Norte - 5 min drive - 3.3 miles

Getting around

  • Natal Station - 11 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 61 min drive

Restaurants

  • ‪Camarões Potiguar - ‬4 min walk
  • ‪Curió - Pra cumê e beber - ‬8 min walk
  • ‪Fogo & Chama - ‬7 min walk
  • ‪Átma Rooftop - ‬3 min walk
  • ‪Piazzolla - ‬11 min walk

About this property

Pontalmar Praia Hotel

Family-friendly hotel near Ponta Negra Beach
Take advantage of a free breakfast buffet, a poolside bar, and a rooftop terrace at Pontalmar Praia Hotel. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Babysitting (surcharge), a reception hall, and beach towels
  • Beach umbrellas, a 24-hour front desk, and 1 meeting room
Room features
All 75 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies, free infant beds, and daily housekeeping

Similar properties

5 outdoor pools, sun loungers

Rifóles Praia Hotel & Resort

  • Pool
  • Spa
  • Kids pool
  • Parking included
7.8 out of 10, Good, 322 reviews
Rifóles Praia Hotel & Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Pontalmar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (269 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pontalmar Praia
Pontalmar Praia Hotel
Pontalmar Praia Hotel Natal, Brazil
Pontalmar Praia Hotel Natal
Pontalmar Praia Hotel Hotel
Pontalmar Praia Hotel Natal
Pontalmar Praia Hotel Hotel Natal

Frequently asked questions

Does Pontalmar Praia Hotel have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Pontalmar Praia Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pontalmar Praia Hotel?

Self parking is free at this property.

What time is check-in at Pontalmar Praia Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pontalmar Praia Hotel?

Check-out is at 12:30 PM.

Where is Pontalmar Praia Hotel located?

This family-friendly Natal hotel is located near the beach, within a 10-minute walk of Dunes Park, Craft Fair of Ponta Negra, and Praia Shopping. Ponta Negra Beach is 1.6 mi (2.5 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Pontalmar Praia Hotel Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Location

8.2

Staff & service

7.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 52 out of 118 reviews
Rating 8 - Good. 30 out of 118 reviews
Rating 6 - Okay. 17 out of 118 reviews
Rating 4 - Poor. 12 out of 118 reviews
Rating 2 - Terrible. 7 out of 118 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great stay
Stayed 2 nights in Dec 2023

6/10 Okay

Renata

Liked: Staff & service

Razoável

Razoável. Os quartos são grandes, mas com estrutura bem velha. A água nem sempre estava quente e o cobertor tinha cheiro estranho. Café da manhã muito bom. E a localização muito perto da praia.
Stayed 3 nights in May 2025

10/10 Excellent

Copy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nordeste

Super indico bom lugar para passar com a família.
Stayed 3 nights in Apr 2025

4/10 Poor

Silvano

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Ótimos funcionários, falta estrutura

Pontos positivos: localidade, atendimento (funcionários muitos prestativos e cordiais), café da manhã com muitas opções e com horário muito bom. Pontos negativos: estrutura do hotel velha, chega a chover perto da recepção, cheiro muito forte de morfo (sofro com alergia e tive que dormir com ar ligado e a porta do fundo aberta). Ar condicionado bem velho e que começa a pingar dependendo do tempo de uso.
Stayed 4 nights in Mar 2025

10/10 Excellent

filipe

Liked: Cleanliness, staff & service, room comfort

Muito boa estadia

Hotel bom, estrutura boa, piscina ótima e vista maravilhosa, ótimo atendimento, excelente café da manhã. Algumas partes do hotel estão mal cuidadas, paredes estufadas e descascando e coisas assim. Banheiro estava um pouco entupido. Mas no geral a estadia foi muito boa e voltaríamos com certeza. Bem localizado, ao lado de um mercado e podendo ir a pé até a avenida principal com os melhores restaurantes.
Stayed 2 nights in Jan 2025

4/10 Poor

Alexandre

Hotel sem manutenção e claustrofóbico

Hotel antigo, sem manutenção. Paredes mofadas, janelas sujas, piscina pequena e área também mal cuidada. Falta espaço e cadeiras. O ponto positivo, como q grande maioria dos locais em Natal, é a simpatia das equipes de atendimento. Obs.: no segundo dia solicitamos nossa mudança para o hotel da frente, pertencente ao mesmo grupo. Rifóles, também carece de manutenção e limpeza, porém tem uma estrutura melhor de piscinas.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Ruim. Serviço ruim

Serviço péssimo. Fomos acordados pela camareira duas vezes solicitando limpar o quarto, isso as 8h da manhã enquanto dormíamos.
Stayed 4 nights in Nov 2024

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal muito capacitado e simpático
Stayed 2 nights in Oct 2024

4/10 Poor

maria cristina

Infelizmente não conseguimos nos hospedar no hotel pontalmar, mesmo com reserva, não tinha quarto disponível. Como é possível? Então quando reservamos não é garantido? Nos enviaram para outro hotel da mesma rede (Rifoles). Não gostamos do Rifoles, muito estranho, escuro, móveis velhos, ar condicionado sujo, banheiro sujo, ficamos num quarto luxo (conforme o gerente) eu diria que está longe de ser luxo. Tava mais para um quarto muito simples, bem inferior. E agora?? Alguém vai se responsabilizar??
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom o hotel, nos surpreendeu. Quarto, banheiro, estacionamento, piscina, opções do restaurante, academia, limpeza, atendimento, todos bons. Café da manhã excelente.
Stayed 1 night in Sep 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu as nossas expectativas.
Stayed 2 nights in Sep 2024

2/10 Terrible

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Não indico o hotel, minha vontade foi de ir embora logo que chegamos. Muito cheiro de mofo no quarto, lençóis velhos e manchados. Tenho alergia a mofo e pedi para trocarmos de quarto diversas vezes e ninguém resolveu nossa situação. Noites muito mal dormidas. Cama péssima, colchao velho e desgastado. A área da piscina extremamente velha e sem manutenção/reforma, não condiz com as fotos. Único ponto positivo foi o café da manhã. Não sou de ficar deixando comentários, mas este hotel foi um experiência horrível.
Stayed 2 nights in Aug 2024

8/10 Good

MARCUS VINICIUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradável, precisando melhorar, apenas a climatização do restaurante que estava quente todos os 3 dias que passei e a musica tambem estava muito alta.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo benefício excelente, funcionários educados e prestativos. Acesso fácil a praia.
Stayed 1 night in Aug 2024

10/10 Excellent

Jailson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Feb 2024

2/10 Terrible

BEatriz

Disliked: Property conditions & facilities, room comfort

Não vá

Na real o cheiro de mofo o quarto minúsculo que mudamos para o rifoles na frente. Um pouco melhor mas ainda assim hotel velho sem Tomadas para carregar celular . Ar central que não se consegue controlar. Enfim não recomendo .
Stayed 4 nights in Jan 2024

6/10 Okay

ulisses

Liked: Staff & service
Disliked: Cleanliness, room comfort
hotel velho, cheiro de mofo. Cama horrível. A sauna não estava funcionando. Não vale o preço. O hotel é 3 estrelas com preço de luxo.
Stayed 6 nights in Dec 2023

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mediano - não pretendo retomar

Atendimento na recepção e no restaurante (café da manhã) excelente. No bar durante a manhã, também. Muito atenciosos e educados. Café da manhã muito bom. Atendimento do bar da piscina a noite, péssimo - barman muito grosseiro. Valores do Menu exorbitantes e ainda tem acréscimo de 10%. Tem opção de copa baby. Cada utilização custa R$ 3,00. Quem vai com bebê, mesmo que seja apenas para aquecer a água no microondas, cada ida, um custo.
Stayed 4 nights in Dec 2023

10/10 Excellent

Gustavo Frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Três estrelas com serviço de 4 estrelas

Hotel com serviço excelente, área de lazer completa, boa localização na praia de ponta negra, café da manhã e jantar super completos
Stayed 5 nights in Aug 2023

2/10 Terrible

Ricardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel com infraestrutura antiga e mau manutenida. Infelizmente das 5 diárias previstas foi possível desfrutar apenas de 1 diária. Ao entrar no hotel você é recepcionado por funcionários super educados e por um incrível e insuportável cheiro de mofo proveniente. Após a excelente acolhida por parte dos funcionários, fomos encaminhados para um quarto sujo, cheio de mofo na mobília e na decoração. O ar condicionado (ar condicionado central) antigo, extremamente sujo e com mofo fez com que fosse impossível permanecer no quarto. Solicitamos a troca do quarto 2X. No entanto, as condições eram as mesmas. Na primeira (e única) noite dormimos com a porta da varanda aberta pois seria impossível respirar com o ar condicionado ligado. Portanto, no dia seguinte solicitamos o cancelamento das diárias restantes o que foi prontamente atendido pelos colaboradores. De modo geral o hotel deixa a desejar no quesito manutenção. A piscina com bordas sujas, sistema de ar condicionado com péssima qualidade do ar (inclusive insalubre), elevadores indicando falta de manutenção, motores externos do sistema de ar condicionado com ruídos altíssimos. Enfim, a única coisa boa nesse local são as fotos e as pessoas que lá trabalham.
Stayed 5 nights in Dec 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Bom custo benefício

O hotel é bom, o quarto é grande e confortável, porém tinha um pouco de cheiro de mofo. O cafe da manhã é mto bom
Stayed 1 night in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
O hotel tem uma estrutura boa, porém antiga, os quartos tem cheiro semelhante a mofo, colchão mole. Atendimento bem satisfatório, funcionários solícitos, localização muito boa, fácil acesso! Supermercado 24 hs bem na esquina! Café da manhã ok.
Stayed 7 nights in Sep 2022

10/10 Excellent

José Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
foi tudo maravilhoso
Stayed 6 nights in Sep 2022

6/10 Okay

luis jose

Liked: Cleanliness
Disliked: Staff & service
O estacionamento sem qualquer sinalização para os quartos
Stayed 4 nights in Feb 2022

6/10 Okay

CAROLINA P

Há vários aspectos pra melhorar!

Hotel está bem ruim!!!
Stayed 2 nights in Jan 2022

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.