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ibis Natal

3.5 star property
Hotel in Natal with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for ibis Natal

Restaurant
Standard Room, 1 Double Bed, Accessible | View from room
Lounge
Exterior
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | View from room

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Sofa bed - queen
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

View from room

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Smart TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Smart TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | View from room

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Rainfall showerhead
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Holiday Inn Natal by IHG

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 631 reviews
Holiday Inn Natal by IHG

About the neighborhood

Map
Avenida Lima e Silva 1921, Natal, RN

What's nearby

  • Dunas Arena - 3 min walk - 0.2 miles
  • Federal University of Rio Grande do Norte - 12 min walk - 0.7 miles
  • Midway Shopping Mall - 2 min drive - 1.2 miles
  • Meio Beach - 6 min drive - 3.8 miles
  • Ponta Negra Beach - 10 min drive - 6.6 miles

Getting around

  • Pitimbu Station - 7 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 52 min drive

Restaurants

  • ‪Panificadora Hora do Pão - ‬5 min walk
  • ‪Pittsburg - ‬7 min walk
  • ‪Espetaria do Bezerra - ‬4 min walk
  • ‪Restaurante Suez - ‬2 min walk
  • ‪Habib's - ‬8 min walk

About this property

ibis Natal

Hotel located in Lagoa Nova
Take advantage of a coffee shop/cafe, laundry facilities, and a bar at ibis Natal. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A reception hall, a front-desk safe, and a computer station
  • Multilingual staff, an elevator, and tour/ticket assistance
Room features
All 144 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (BRL 20 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 78.75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 53 per person
  • Covered self parking fee: BRL 20.00 per day
  • Pet fee: BRL 78.75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Natal Arena Das Dunas Apartment
ibis Das Dunas Apartment
ibis Das Dunas
ibis Natal
ibis Natal Hotel
ibis Natal Natal
ibis Natal Hotel Natal

Frequently asked questions

Is ibis Natal pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 78.75 per pet, per night. Service animals are exempt from fees.

How much is parking at ibis Natal?

Self parking is available for BRL 20.00 per day. Limited spots are available.

What time is check-in at ibis Natal?

Check-in start time: noon; Check-in end time: 11:30 AM.

What time is check-out at ibis Natal?

Check-out is at noon.

Where is ibis Natal located?

Located in Lagoa Nova, this hotel is within a 10-minute walk of Dunas Arena and Heart's Hospital - Natal. Federal University of Rio Grande do Norte and Natal Sul Shopping Mall are also within 15 minutes.

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ibis Natal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 299 out of 512 reviews
Rating 8 - Good. 142 out of 512 reviews
Rating 6 - Okay. 47 out of 512 reviews
Rating 4 - Poor. 14 out of 512 reviews
Rating 2 - Terrible. 10 out of 512 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good if in a budget

Good budget hotel, not in the safest area, but good for a quick overnight.
Stayed 1 night in Dec 2024

10/10 Excellent

Solange

Liked: Cleanliness, amenities, property conditions & facilities
Very good location!
Stayed 2 nights in Apr 2024

4/10 Poor

Solange

Disliked: Amenities
Rooms are to dirty, dirty walls, mold in the bathroom. The food is horrible. Stuff doesn’t help a lot. Never pay attention what you need it. Construction in the middle of the day.
Stayed 4 nights in May 2024

4/10 Poor

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is ok, main issue is to stay for 3 full days without internet! I had meetings to attend and was required to find a cafe nearby with internet. The explaination was some throubleshootings during these days and internet should return to normal, that didnt happen during the stay. Another explaination that the internet was unstable and should return soon. Anyway, I would refrain to stay again if requires internet access.
Stayed 3 nights in Feb 2023

2/10 Terrible

Victor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tardamos demasiado en el check in aunque fue solo una noche, era imposible dormir por el sonido de la calle, aparte la casa super incomoda.
Stayed 1 night in Apr 2025

6/10 Okay

Maciel

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

RODOLFO

Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence Takeo

Stayed 1 night in Mar 2025

8/10 Good

José Jaime

Liked: Cleanliness, property conditions & facilities
Bom hotel. Localização boa, mas com estacionamento pago e café da manhã também pago. Silencioso e aparentemente seguro.
Stayed 1 night in Feb 2025

2/10 Terrible

DAVID

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Quarto barulhento , cama dura e desconfortável, recepcionista rude.
Stayed 1 night in Mar 2025

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhorando!

Felizmente foi possível perceber uma melhora, sobretudo com a mudança no restaurante. Contudo, ainda precisam melhorar a roupa de cama, que parece não ter o mesmo tamanho da cama... Aliás, a cama era muito barulhenta, rangendo à toa. O ar condicionado também fazia barulho na evaporadora. A equipe foi muito cordial e atenciosa.
Stayed 2 nights in Mar 2025

8/10 Good

Othon santos

Liked: Cleanliness, staff & service
Padrão Ibis. Poderiam melhorar os travesseiros
Stayed 2 nights in Mar 2025

4/10 Poor

Aline

Stayed 2 nights in Mar 2025

10/10 Excellent

BIANCA

Stayed 1 night in Mar 2025

10/10 Excellent

Jorge Alberto Tavares dos

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Eduardo

Stayed 3 nights in Feb 2025

10/10 Excellent

Brenner

Stayed 1 night in Feb 2025

10/10 Excellent

Laercio

Stayed 1 night in Feb 2025

10/10 Excellent

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

MARIA

Stayed 3 nights in Feb 2025

10/10 Excellent

Riccieri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valeu o custo benefício.

Stayed 2 nights in Feb 2025

10/10 Excellent

Riccieri

Stayed 1 night in Feb 2025