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ibis Natal

Property class: 3.5

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Photo gallery for ibis Natal

A modern restaurant with a central buffet, seating areas, and large windows. - ibis Natal (Natal)
A hotel room with a bed, a desk, a chair, a lamp, a TV, and a minibar. - ibis Natal (Natal)
A modern interior with curved walls, a reception area, and large windows. - ibis Natal (Natal)
A hotel entrance with revolving doors, a reception desk, and a sign promoting Planet 21. - ibis Natal (Natal)
A modern building with a reflective glass facade, a red and white color scheme, and a clear sky in the background. - ibis Natal (Natal)
At ibis Natal, you can look forward to a coffee shop/cafe, laundry facilities, and a bar. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a bed, desk, chair, and an air conditioning unit.

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a large window with a city view, a wall-mounted air conditioner, and a bedside lamp.

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

A modern hotel room with a curved desk, a bed with a white comforter, a wall-mounted TV, and a window with curtains.

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(27 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

A bathroom with a glass-enclosed shower, a toilet, and a sink.

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Lagoa Nova, a neighborhood in Natal, is home to ibis Natal. Christmas Tree and Camara Cascudo Memorial are local landmarks, and the area's natural beauty can be seen at Ponta Negra Beach and Bosque dos Eucaliptos. Looking to enjoy an event or a game while in town? See what's happening at Dunas Arena or Frasqueirao Stadium. Visit our Natal travel guide
Map
Avenida Lima e Silva 1921, Natal, RN

What's nearby

  • A coastal cityscape with a dense urban area, a beach, and a hilly backdrop.
    Federal University of Rio Grande do Norte
    12 min walk - 0.7 miles
  • A coastal landscape with a large body of water, sandy beaches, and dense greenery.
    Dunes Park
    6 min drive - 1.9 miles
  • Dunas Arena
    3 min walk - 0.2 miles
  • Natal Shopping Center
    3 min drive - 1.5 miles
  • Midway Shopping Mall
    3 min drive - 1.7 miles

Getting around

  • Pitimbu Station
    7 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.)
    40 min drive

Restaurants

  • Espetaria do Bezerra
    4 min walk
  • Rooftop Dunas
    8 min walk
  • Café da Manhã
    2 min walk
  • Restaurante Suez
    2 min walk
  • Hora do Pão
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (BRL 25 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 78.75 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 33 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 53 per person
  • Covered self parking fee: BRL 25.00 per day
  • Pet fee: BRL 78.75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is ibis Natal pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 78.75 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for BRL 25.00 per day. Limited spots are available.

What time is check-in at ibis Natal?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at ibis Natal?

Check-out is at noon.

Where is ibis Natal located?

Located in Lagoa Nova, this hotel is within a 10-minute walk of Dunas Arena and Heart's Hospital - Natal. Federal University of Rio Grande do Norte and Natal Sul Shopping Mall are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Natal Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 408 out of 673 reviews
Rating 8 - Good. 173 out of 673 reviews
Rating 6 - Okay. 59 out of 673 reviews
Rating 4 - Poor. 20 out of 673 reviews
Rating 2 - Terrible. 13 out of 673 reviews

Reviews

Verified review

10/10 Excellent

Solange

Liked: Cleanliness, amenities, property conditions & facilities
Very good location!
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
The guy who checked us in, after midnight was super friendly. It was nice to see that kind of energy at that time of night. Unfortunately, we didn’t have hot water in the shower and our door wouldn’t close properly from the outside. The free breakfast buffet was ok, the young man who made us omelettes was very friendly and did a good job.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Kynan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Questionable WiFi
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good if in a budget

Good budget hotel, not in the safest area, but good for a quick overnight.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

John Lennon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk staff a bit grumpy, but the hotel is good
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Rafaela

Normal
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Solange

Disliked: Amenities
Rooms are to dirty, dirty walls, mold in the bathroom. The food is horrible. Stuff doesn’t help a lot. Never pay attention what you need it. Construction in the middle of the day.
Stayed 4 nights in May 2024
Verified review

4/10 Poor

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is ok, main issue is to stay for 3 full days without internet! I had meetings to attend and was required to find a cafe nearby with internet. The explaination was some throubleshootings during these days and internet should return to normal, that didnt happen during the stay. Another explaination that the internet was unstable and should return soon. Anyway, I would refrain to stay again if requires internet access.
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Gizelly

Liked: Staff & service, amenities
Limpeza do quarto deixou a desejar.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Geraldo

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo limpo e organizado, quarto com bom tamanho para os padrões Ibis
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok hj
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, equipe de funcionários prestativa, lugar estratégico
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uma experiência muito boa para quem quer se hospedar perto do Arena das dunas com um excelente custo benefício
Stayed 1 night in May 2026
Verified review

6/10 Okay

ALDESSON JOEL

Liked: Staff & service
Boa
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Homero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe de Funcionários muito prestativa.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Diógenes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã excelente. Atendimento com muita presteza!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rolf

Liked: Cleanliness, amenities, property conditions & facilities
O hotel segue o padrão IBIS. Sempre me hospedo nele.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi tudo maravilhoso surpreendente Gostei muito
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã excelente. Quarto super limpo e confortável.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Aline Daiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, atendimento de qualidade.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

DALILA

Liked: Cleanliness, staff & service, property conditions & facilities
Foi apenas uma noite, hotel simples.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Limpeza deixou a desejar, mas estava ok. Equipe de funcionários ótima e bem ateciosa. Ar condicionado excelente.
Stayed 4 nights in Mar 2026