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ibis Natal

Property class: 3.5

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Restaurant - ibis Natal (Natal)
Bar (on property) - ibis Natal (Natal)
Exterior - ibis Natal (Natal)
Interior entrance - ibis Natal (Natal)
Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes - ibis Natal (Natal)
In Lagoa Nova, ibis Natal offers vibrant energy and practical amenities. Travelers enjoy WiFi, a 24-hour business center, and meals at the restaurant. The multilingual staff receives positive reviews for their attentive service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Lagoa Nova, a neighborhood in Natal, is home to ibis Natal. Christmas Tree and Camara Cascudo Memorial are local landmarks, and the area's natural beauty can be seen at Ponta Negra Beach and Bosque dos Eucaliptos. Looking to enjoy an event or a game while in town? See what's happening at Dunas Arena or Frasqueirao Stadium. Visit our Natal travel guide
Map
Avenida Lima e Silva 1921, Natal, RN

What's nearby

  • 0_155026974
    Federal University of Rio Grande do Norte
    12 min walk - 0.7 miles
  • Oasis in dunes with vegetation and cloudy sky in Natal, Brazil
    Dunes Park
    6 min drive - 1.9 miles
  • Dunas Arena
    3 min walk - 0.2 miles
  • Natal Shopping Center
    3 min drive - 1.5 miles
  • Midway Shopping Mall
    3 min drive - 1.7 miles

Getting around

  • Pitimbu Station
    7 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.)
    40 min drive

Restaurants

  • Rooftop Dunas
    8 min walk
  • Pittsburg
    7 min walk
  • Restaurante Suez
    2 min walk
  • Hora do Pão
    5 min walk
  • Café da Manhã
    2 min walk

About this property

ibis Natal

Hotel located in Lagoa Nova
Take advantage of a coffee shop/cafe, laundry facilities, and a bar at ibis Natal. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Luggage storage, an elevator, and a front-desk safe
  • A TV in the lobby, a 24-hour front desk, and a computer station
Room features
All 144 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (BRL 25 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 78.75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 53 per person
  • Covered self parking fee: BRL 25.00 per day
  • Pet fee: BRL 78.75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Natal Arena Das Dunas Apartment
ibis Das Dunas Apartment
ibis Das Dunas
ibis Natal
ibis Natal Hotel
ibis Natal Natal
ibis Natal Hotel Natal

Frequently asked questions

Is ibis Natal pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 78.75 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for BRL 25.00 per day. Limited spots are available.

What time is check-in at ibis Natal?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at ibis Natal?

Check-out is at noon.

Where is ibis Natal located?

Located in Lagoa Nova, this hotel is within a 10-minute walk of Dunas Arena and Heart's Hospital - Natal. Federal University of Rio Grande do Norte and Natal Sul Shopping Mall are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Natal Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 371 out of 616 reviews
Rating 8 - Good. 164 out of 616 reviews
Rating 6 - Okay. 53 out of 616 reviews
Rating 4 - Poor. 15 out of 616 reviews
Rating 2 - Terrible. 13 out of 616 reviews

Reviews

Verified

10/10 Excellent

Solange

Liked: Cleanliness, amenities, property conditions & facilities
Very good location!
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Amenities
The guy who checked us in, after midnight was super friendly. It was nice to see that kind of energy at that time of night. Unfortunately, we didn’t have hot water in the shower and our door wouldn’t close properly from the outside. The free breakfast buffet was ok, the young man who made us omelettes was very friendly and did a good job.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good if in a budget

Good budget hotel, not in the safest area, but good for a quick overnight.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk staff a bit grumpy, but the hotel is good
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Rafaela

Normal
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Solange

Disliked: Amenities
Rooms are to dirty, dirty walls, mold in the bathroom. The food is horrible. Stuff doesn’t help a lot. Never pay attention what you need it. Construction in the middle of the day.
Stayed 4 nights in May 2024
Verified

4/10 Poor

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is ok, main issue is to stay for 3 full days without internet! I had meetings to attend and was required to find a cafe nearby with internet. The explaination was some throubleshootings during these days and internet should return to normal, that didnt happen during the stay. Another explaination that the internet was unstable and should return soon. Anyway, I would refrain to stay again if requires internet access.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities
Quarto e café da manhã.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lígia

Liked: Cleanliness, staff & service, amenities
Maravilhosa.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Virgilio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
O atendente da madrugada nem citou ter estacionamento.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MedPrime Produtos Médicos

Liked: Cleanliness, staff & service, amenities
Comodidade
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Thais

Disliked: Staff & service, amenities
Quarto muito barulhento. Fica a menos de 3m de uma rodovia super movimentada. Equipe da recepção poderia pelo menos ter nos acomodado do outro lado do corredor; um pouco menos barulhento. Limpeza geral do quarto e banheiro precários; paredes sujas. Cortinas rasgadas.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diego Felipe

Liked: Cleanliness, staff & service, amenities
Hotel excelente, todos os funcionários muito bem solicitos e educados, nao tem piscina mas tem toda a infraestrutura que um hotel de ponta oferece a seus hóspedes, recomendoa todos!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, amenities
Gostamos do Ibis pois sempre sabemos o que vamos encontrar. Serviço atencioso, limpeza e comodidade com preço justo e sem excessos que não damos muita importância e por isso não queremos pagar. Foi a primeira vez que percebi o serviço de bar 24 horas, cardápio enxutíssimo mas suficiente para nos deixar satisfeitos principalmente porque fizemos o check in as 03:00.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpo, com bom atendimento. Café da manhã razoável.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Atendimento
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Isabela

Disliked: Staff & service, amenities
O café da manhã oferecido foi, sem exagero, o pior que já experimentei na região Nordeste. Às 9h30 — portanto ainda dentro do horário de funcionamento — não havia mais suco, ovos nem pão de queijo. O pão disponível estava duro, havia pouca variedade de frutas e, sobretudo, não existia reposição adequada dos itens. O principal problema não é apenas a qualidade, mas a falta de organização e de reposição. Se o café da manhã é anunciado até as 10h, é obrigação do estabelecimento garantir que todos os hóspedes sejam devidamente atendidos até esse horário, e não apenas os que chegam mais cedo. Solicito providências para correção dessa falha, a fim de evitar que outros hóspedes passem pela mesma experiência frustrante, incompatível com o padrão esperado do hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kjetil

Liked: Cleanliness, staff & service, amenities
Ryddig, fint, hyggelig betjening
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Leandro Augusto Alves da

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia maravilhosa, atendimento ótimo e a localização perfeita para o Evento que a minha família foi.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Rodrigo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel muito velho, roupas de banho sujas, cama desconfortável, estava sem água quente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nilma

Liked: Cleanliness, staff & service, amenities
Quarto limpo e confortável. Equipe atenciosa e prestativa.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities
Equipe boa! Porem uma observaçao! Fiquei no quarto 764 e o ar condicionado muito sujo. Parecia que nunca tinha sido feito uma manutencao de limpeza. Absurdo.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service
Ótimo atendimento
Stayed 1 night in Nov 2025
Verified

6/10 Okay

RICHARD

Liked: Cleanliness, staff & service
O check-in foi muito demorado, só havia um recepcionista e formou fila mesmo com os hóspedes não tendo chegado ao mesmo tempo. Apesar disso, o atendimento foi acolhedor. Já o restaurante cada vez pior, tanto em qualidade dos alimentos quanto em variedade. Havia muitas moscas no restaurante!!! O quarto estava OK! Limpeza boa e arrumação também. A TV era nova, com boas opções de Apps e pacote de canais razoável.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Quarto bom, espaçoso e confortável. Café da manhã fraco. No check in só tinha uma pessoa atendendo e o hall estava cheio
Stayed 2 nights in Nov 2025