Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel with free breakfast, in the vicinity of The Factory

Choose dates to view prices

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Snack bar
Lobby
Exterior
Tru by Hilton Franklin Cool Springs Nashville, near CoolSprings Galleria and Franklin Farmers Market, offers a convenient place to relax. Guests enjoy free breakfast, 24/7 gym access, in-room WiFi, a snack bar/deli, and a billiards table. The staff consistently impresses visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(96 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(49 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Lobby

Holston House Nashville, in The Unbound Collection by Hyatt

Downtown Nashville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,390 reviews
Holston House Nashville, in The Unbound Collection by Hyatt

About the neighborhood

Map
1001 Knoll Top Lane, Franklin, TN, 37067

What's nearby

  • CoolSprings Galleria - 3 min drive - 2.8 miles
  • The Factory - 5 min drive - 3.2 miles
  • Franklin Theatre - 7 min drive - 4.3 miles
  • Lotz House Museum - 8 min drive - 4.7 miles
  • Carnton Plantation - 8 min drive - 4.0 miles

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Oscar's Taco Shop - ‬3 min drive
  • ‪Steak 'n Shake - ‬3 min drive
  • ‪Drury Plaza Hotel Nashville Franklin - ‬4 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel near The Factory
Located close to CoolSprings Galleria, Tru by Hilton Franklin Cool Springs Nashville provides a free breakfast buffet, a grocery/convenience store, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a snack bar/deli.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, express check-in, and a computer station
  • Coffee/tea in the lobby, smoke-free premises, and a billiards/pool table
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 135 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and heating

Similar properties

Exterior

Drury Plaza Hotel Nashville Franklin

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 1,648 reviews
Drury Plaza Hotel Nashville Franklin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

Is Tru by Hilton Franklin Cool Springs Nashville pet-friendly?

Yes, Tru by Hilton Franklin Cool Springs Nashville allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Franklin Cool Springs Nashville?

Self parking is free at this property.

What time is check-in at Tru by Hilton Franklin Cool Springs Nashville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Franklin Cool Springs Nashville?

Check-out is at 11:00 AM.

Where is Tru by Hilton Franklin Cool Springs Nashville located?

Situated in Franklin, this hotel is 2.9 mi (4.7 km) from The Factory and within 6 mi (10 km) of CoolSprings Galleria and Franklin Theatre. Lotz House Museum and Carter House are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 802 out of 1033 reviews
Rating 8 - Good. 155 out of 1033 reviews
Rating 6 - Okay. 40 out of 1033 reviews
Rating 4 - Poor. 21 out of 1033 reviews
Rating 2 - Terrible. 15 out of 1033 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keerron

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Nekdrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice & quiet.. breakfast was great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite stays ever
Stayed 2 nights in Aug 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Beds were very comfortable and staff was very friendly !!!! Breakfast was very good too! Would definitely stay here again!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole property was very clean. Room was nice but on the small side. Would stay there again!
Stayed 2 nights in Sep 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
3rd time staying here. Thank you
Stayed 2 nights in Sep 2025

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
TRU has become my favorite!
Stayed 2 nights in Sep 2025

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room . Friendly staff. Good gym
Stayed 2 nights in Aug 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great breakfast options and quick, smooth check in and out. Second stay here and will definitely recommend and do it again.
Stayed 1 night in May 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, large rooms and great breakfast seating area.
Stayed 1 night in Apr 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 enjoyed our stay. Easy drive into Nashville each day and nice to get out of the hustle and bustle at night. The breakfast didn't have a ton of selection, but the options were presented well and tasted good!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The way a stay should be

Excellent property Excellent experience
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town for a kids sporting event. Just like a TRU should be, the building and room were very clean. The breakfast was well stocked. The room felt sparse and the staffing was thin. But, we had everything we needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe location
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Great property. Good size room. Super clean!
Stayed 2 nights in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and convenient area
Stayed 3 nights in Mar 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
The property is on a relatively quiet street near a state college and apartment complex. We enjoyed walking the college campus after Dinner and to see the full moon rise. Coffee and tea service is available 24/7 which is an added bonus as we tend to wake before they serve breakfast. Only 10 mins from the galleria and many other places to eat.
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and lounge area.
Stayed 2 nights in Dec 2024

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Internet was up (most days) and regularly down (every night).
Stayed 4 nights in Sep 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Good breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Mary L

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.