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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Travelers start their mornings with a complimentary breakfast buffet before heading to the 24-hour fitness center or challenging friends to a game of pool

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Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Lobby - Tru by Hilton Franklin Cool Springs Nashville (Franklin)
Reception - Tru by Hilton Franklin Cool Springs Nashville (Franklin)
Desk, laptop workspace, blackout drapes, iron/ironing board - Tru by Hilton Franklin Cool Springs Nashville (Franklin)
Snack bar - Tru by Hilton Franklin Cool Springs Nashville (Franklin)
Exterior - Tru by Hilton Franklin Cool Springs Nashville (Franklin)
Tru by Hilton Franklin Cool Springs Nashville, near CoolSprings Galleria and Franklin Farmers Market, offers a convenient place to relax. Guests enjoy free breakfast, 24/7 gym access, in-room WiFi, a snack bar/deli, and a billiards table. The staff consistently impresses visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.6 out of 10
Exceptional
(119 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(60 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Franklin is home to Tru by Hilton Franklin Cool Springs Nashville. Franklin Theatre and Lotz House Museum are cultural highlights, and travelers looking to shop may want to visit CoolSprings Galleria and The Factory. Looking to enjoy an event or a game while in town? See what's going on at FirstBank Amphitheater. Visit our Franklin travel guide
Map
1001 Knoll Top Lane, Franklin, TN, 37067

What's nearby

  • Nashville_CoolSpringsGalleria_6129365_02
    CoolSprings Galleria
    3 min drive - 2.8 miles
  • Friends walking down the street in a small town
    Franklin Theatre
    7 min drive - 4.3 miles
  • Vanderbilt University
    Vanderbilt University
    20 min drive - 21.8 miles
  • Broadway
    Broadway
    20 min drive - 22.1 miles
  • SOAR Adventure Tower
    3 min drive - 2.6 miles

Getting around

  • Nashville Riverfront Station
    20 min drive
  • Nashville International Airport (BNA)
    27 min drive

Restaurants

  • Chipotle Mexican Grill
    12 min walk
  • McDonald's
    4 min drive
  • Steak 'n Shake
    3 min drive
  • Starbucks
    9 min walk
  • El Sombrero
    3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel near The Factory
Located close to CoolSprings Galleria, Tru by Hilton Franklin Cool Springs Nashville provides a free breakfast buffet, a grocery/convenience store, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a snack bar/deli.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • Smoke-free premises, coffee/tea in the lobby, and a computer station
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 135 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

Is Tru by Hilton Franklin Cool Springs Nashville pet-friendly?

Yes, Tru by Hilton Franklin Cool Springs Nashville allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Franklin Cool Springs Nashville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Franklin Cool Springs Nashville?

Check-out is at 11:00 AM.

Where is Tru by Hilton Franklin Cool Springs Nashville located?

Situated in Franklin, this hotel is 2.9 mi (4.7 km) from The Factory and 3.1 mi (4.9 km) from CoolSprings Galleria. Franklin Theatre and Lotz House Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Franklin Cool Springs Nashville Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 788 out of 1002 reviews
Rating 8 - Good. 146 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff and good breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families and close to everything in Franklin!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great restaurants and local attractions
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was very clean & quite. The breakfast was exceptional. I would & have recommended to others.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tally

Liked: Cleanliness
Great stay for the price. Very clean!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very pleasant and friendly and the room was nice and clean. The omelets were excellent and the fruit was nice and fresh. I would recommend this hotel to anyone heading to Nashville or farther South.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location Very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff Havein checked on me periodically throughout my stay really appreciative
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was pretty good. The staff was very friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff very friendly!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Teresa Diane

Room was spotless, staff was friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bathroom. Comfortable beds.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Amazing experience from check-in to check out.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rhonda was awesome. Very friendly and professional.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is starting to show its age. Bed was super comfortable. Location is excellent and very quiet.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Attentive staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities
Clean room, safe location next to a bunch of shopping. Was great for a 1 night stay on our way home from Florida. They do have pack and plays for children as well. Just ask.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Hotel was very clean!!! Front desk staff was friendly and kind.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities
The room was very clean and staff was great.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. Kids loved the options to play games in lobby area and made.new friends.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The staff was friendly and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

LaShonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and good food for breakfast
Stayed 1 night in Dec 2025
Verified

8/10 Good

Angela Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Very clean hotel and close to downtown Franklin. Staff was very friendly and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place for our purpose, good breakfast, nice rooms and courteous staff, spacious
Stayed 1 night in Nov 2025