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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Travelers start their mornings with a complimentary breakfast buffet before heading to the 24-hour fitness center or challenging friends to a game of pool

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Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Lobby - Tru by Hilton Franklin Cool Springs Nashville (Franklin)
Reception - Tru by Hilton Franklin Cool Springs Nashville (Franklin)
Desk, laptop workspace, blackout drapes, iron/ironing board - Tru by Hilton Franklin Cool Springs Nashville (Franklin)
Exterior - Tru by Hilton Franklin Cool Springs Nashville (Franklin)
Snack bar - Tru by Hilton Franklin Cool Springs Nashville (Franklin)
Tru by Hilton Franklin Cool Springs Nashville, near CoolSprings Galleria and Franklin Farmers Market, offers a convenient place to relax. Guests enjoy free breakfast, 24/7 gym access, in-room WiFi, a snack bar/deli, and a billiards table. The staff consistently impresses visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.6 out of 10
Exceptional
(121 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(67 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Franklin is home to Tru by Hilton Franklin Cool Springs Nashville. Franklin Theatre and Lotz House Museum are cultural highlights, and travelers looking to shop may want to visit CoolSprings Galleria and The Factory. Looking to enjoy an event or a game while in town? See what's going on at FirstBank Amphitheater. Visit our Franklin travel guide
Map
1001 Knoll Top Lane, Franklin, TN, 37067

What's nearby

  • Nashville_CoolSpringsGalleria_6129365_02
    CoolSprings Galleria
    3 min drive - 2.8 miles
  • Friends walking down the street in a small town
    Franklin Theatre
    7 min drive - 4.3 miles
  • Broadway
    Broadway
    20 min drive - 22.1 miles
  • SOAR Adventure Tower
    3 min drive - 2.6 miles
  • FirstBank Amphitheater
    11 min drive - 11.6 miles

Getting around

  • Nashville Riverfront Station
    20 min drive
  • Nashville International Airport (BNA)
    27 min drive

Restaurants

  • Chipotle Mexican Grill
    12 min walk
  • McDonald's
    4 min drive
  • Steak 'n Shake
    3 min drive
  • Drury Plaza Hotel Nashville Franklin
    4 min drive
  • Starbucks
    4 min drive

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Comfort Inn & Suites Nashville Franklin Cool Springs
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  • Pool
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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tru by Hilton Franklin Cool Springs Nashville pet-friendly?

Yes, Tru by Hilton Franklin Cool Springs Nashville allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Franklin Cool Springs Nashville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Franklin Cool Springs Nashville?

Check-out is at 11:00 AM.

Where is Tru by Hilton Franklin Cool Springs Nashville located?

Situated in Franklin, this hotel is 2.9 mi (4.7 km) from The Factory and 3.1 mi (4.9 km) from CoolSprings Galleria. Franklin Theatre and Lotz House Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Franklin Cool Springs Nashville Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 793 out of 1005 reviews
Rating 8 - Good. 146 out of 1005 reviews
Rating 6 - Okay. 41 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Nitasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location! We were just passing through on our way to Florida and would definitely stay again!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many many times and the cleanliness is consistently very very good.
Stayed 1 night in May 2026
Verified

10/10 Excellent

mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking and staff
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy room with everything we needed. Great sized lobby and hang out area with a pool table to enjoy!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff and good breakfast.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in quiet area
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat difficult to find, but friendly front desk in large lobby. Clean, well maintained and quiet rooms with excellent lighting. Hot breakfast above average. Excellent value.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great restaurants and local attractions
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families and close to everything in Franklin!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay clean and friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location Very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tally

Liked: Cleanliness
Great stay for the price. Very clean!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, nice selection of games
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool was not there. Play area in lobby to enjoy family time.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was very clean & quite. The breakfast was exceptional. I would & have recommended to others.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very pleasant and friendly and the room was nice and clean. The omelets were excellent and the fruit was nice and fresh. I would recommend this hotel to anyone heading to Nashville or farther South.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff Havein checked on me periodically throughout my stay really appreciative
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, plenty of places to eat within about a 5 minute drive. Clean, smelled nice, comfy bed and pillows. We will stay here again if we are ever in the area again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff very friendly!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Teresa Diane

Room was spotless, staff was friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dwyane

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here 3-4 times and it has always been great. The staff is amazing and checks with you to make sure everything is OK.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
The room and hotel were amazing. The hotel staff were so nice and helpful - check-in was so easy and the room was perfect. We will make this our go to hotel in Franklin from now on!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was pretty good. The staff was very friendly.
Stayed 2 nights in Mar 2026