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The Capitol Hotel Downtown, Ascend Hotel Collection

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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Capitol Hotel Downtown, Ascend Hotel Collection

The Capitol Hotel Downtown, Ascend Hotel Collection

3 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

  • Popular LocationNashville Broadway2 min walk
  • Popular LocationBridgestone Arena9 min walk
  • Popular LocationMusic City Center12 min walk
  • AirportNashville, TN (BNA-Nashville Intl.)13 min drive

Choose dates to view prices

About this area

Nashville

Located in Nashville, The Capitol Hotel Downtown, Ascend Hotel Collection is in the city center and near a train station. Ryman Auditorium and Country Music Hall of Fame and Museum are cultural highlights, and some of the area's notable landmarks include Parthenon and Belle Meade Plantation. Looking to enjoy an event or a game? See what's going on at Bridgestone Arena or Nissan Stadium. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Nashville Broadway - 2 min walk
  • Tennessee State Capitol - 4 min walk
  • Tennessee State Museum - 4 min walk
  • Bridgestone Arena - 9 min walk
  • Music City Center - 12 min walk

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 13 min drive

Restaurants

  • Craft Bar and Bistro – Restaurant with a bar. Serves dinner and light fare on select days.

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

3-star Nashville hotel in Downtown Nashville, walk to Ryman Auditorium
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/café, a snack bar/deli, and valet parking. All 100 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find free WiFi and free local calls.
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 21.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The property is renovating until January 31 2022 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Health club

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered valet parking fee: USD 21.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 269 out of 977 reviews
5 - Excellent 28%
Rating 4 - Good. 412 out of 977 reviews
4 - Good 42%
Rating 3 - Okay. 192 out of 977 reviews
3 - Okay 20%
Rating 2 - Poor. 74 out of 977 reviews
2 - Poor 8%
Rating 1 - Terrible. 30 out of 977 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Jun 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff employees was barley at the front desk for assistance. Hotel room was next to an elevator so I hear a loud knocking noise. Pillows was dirty and uncomfortable to lay on, so was the bed.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was down town next to everything everyone was so nice the best
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay for parking, breakfast included-covid restrictions they box up your food so you can bring it back to your room. Within walking distance of the hot spots
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service
The lobby area and room itself was very nice. The hallways and elevator/stairs are very dated. Entry to room is from a balcony rather than hallway, but you have to enter through the main lobby for access. Breakfast was pre-ordered (select from a few options) for pickup in the morning rather than buffet style. Valet was very impressive. All of the guys who helped us were kind. Overall, I would stay again. You can't beat the price for the location.
Stayed 2 nights in Jun 2021