See all properties

The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property
Hotel with free breakfast, a quick walk to Ryman Auditorium

Choose dates to view prices

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Interior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Comfort Inn Downtown Nashville - Music City Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.0 out of 10, Very Good, 2,276 reviews
Comfort Inn Downtown Nashville - Music City Center

About the neighborhood

Map
711 Union Street, Nashville, TN, 37219

What's nearby

  • Ryman Auditorium - 8 min walk - 0.5 miles
  • Bridgestone Arena - 8 min walk - 0.5 miles
  • Country Music Hall of Fame and Museum - 13 min walk - 0.7 miles
  • Nissan Stadium - 17 min walk - 0.9 miles
  • Vanderbilt University - 2 min drive - 1.5 miles

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Red Phone Booth - Nashville - ‬5 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel near Tennessee State Capitol
Located close to Ryman Auditorium and Bridgestone Arena, The Capitol Hotel Downtown, Ascend Hotel Collection provides free cooked-to-order breakfast, a grocery/convenience store, and a coffee shop/cafe. The on-site restaurant, Craft Bar and Bistro, offers dinner and light fare. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Limo/town car service, valet parking (surcharge), and a 24-hour front desk
  • A gift shop, coffee/tea in the lobby, and concierge services
  • A TV in the lobby, free newspapers, and a vending machine
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 100 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

Is The Capitol Hotel Downtown, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Capitol Hotel Downtown, Ascend Hotel Collection?

Valet parking is available for USD 30.00 per day. Limited spots are available.

What time is check-in at The Capitol Hotel Downtown, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Capitol Hotel Downtown, Ascend Hotel Collection?

Check-out is at 11 AM. Late check-out is available for USD 75.00 (subject to availability).

Where is The Capitol Hotel Downtown, Ascend Hotel Collection located?

Located in Downtown Nashville, this hotel is within a 10-minute walk of Tennessee State Capitol, Ryman Auditorium, and Bridgestone Arena. Country Music Hall of Fame and Museum and Nissan Stadium are also within 1 mi (2 km). Nashville Riverfront Station is 14 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 347 out of 1068 reviews
Rating 8 - Good. 318 out of 1068 reviews
Rating 6 - Okay. 219 out of 1068 reviews
Rating 4 - Poor. 100 out of 1068 reviews
Rating 2 - Terrible. 84 out of 1068 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jun 2025

8/10 Good

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good breakfast and very nice staff.
Stayed 3 nights in May 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness
The staff was super friendly and helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very friendly, room was smallish, yet it was perfect for us and it was quiet. Breakfast was good, location was very walkable
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to walk to Broadway
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Close to Broadway
Stayed 1 night in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in May 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk from hotel into downtown
Stayed 2 nights in Apr 2025

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
More like motel
Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming!
Stayed 4 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities
Close walking distance to everything
Stayed 4 nights in Apr 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was updated and clean. Complimentary hot breakfast stocked well.
Stayed 3 nights in May 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service
Property met my needs fully for a short stay.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older exterior but completely refurbished interior. Odd layout - rooms are entered from the outside balcony/walkway, which is only accessible via key card elevator
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY convenient to all points in downtown Nashville. We walked down to The Pinnacle for a concert, couldn't have been easier!
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older facility and shows a little wear and tear. But the staff was great. Very helpful very cordial very friendly.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
The rooms were small. All the rooms you access from the outside. The area was safe and easy to walk to Broadway. The breakfasts had decent help yourself with options. The staff were friendly and the rooms were clean.
Stayed 4 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walk to Broadway and Capital Hill. Staff at the hotel were brilliant especially Sabrina. Rooms were fine, well maintained and clean. Soundproofing was not great and could be improved. Woken by noisy people coming back to rooms and by road traffic as well.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just a few minutes walk. Very convenient location.
Stayed 2 nights in Mar 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service
Great location only a few blocks to strip , just outdated amenities, staff bery nice handled everything professionally
Stayed 2 nights in Dec 2024

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
Parking system was terrible
Stayed 1 night in Apr 2025

2/10 Terrible

Deanne

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
ihave never stay somewhere that the receptionist was so rude. only thing good about this place was Eric the valet guy. Hatd pass on anything else for this hotel. Room was duper noisy, didnt feel safe and guest were treated so unprofessional.
Stayed 2 nights in May 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here. BUT We were in a room close to the road. Heard EVERYTHING outside.
Stayed 4 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Feb 2025