Does Quality Inn and Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn and Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn and Suites?

Self parking is free at this property.

What time is check-in at Quality Inn and Suites?

Check-in start time: 3 PM; Check-in end time: 6 AM. After-hours check-in is not available.

Where is Quality Inn and Suites located?

Situated in Mount Juliet, this hotel is within a 15-minute walk of Saint Thomas Medical Partners, Providence Marketplace, and Regal Providence. Pine Creek Golf Course and Mount Juliet Little League Park are also within 6 mi (10 km).

10/10 Excellent

Karen

Feb 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable beds and pillows. breakfast was fantastic. Very Clean.

Stayed 1 night in Feb 2024

10/10 Excellent

Melanie

Oct 23, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bed was very comfortable! Our shower had hot water. Breakfast was fantastic! Overall a great stay for a great price! Very happy and would visit again!

Stayed 1 night in Oct 2023

8/10 Good

Brett

Feb 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great

Stayed 1 night in Dec 2023

10/10 Excellent

Shanneen

May 11, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice rooms. Lots of parking. Friendly staff. Would return.

Stayed 1 night in May 2023

10/10 Excellent

Ludovic

Dec 5, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

All people nice, pleasant. Breakfast ok. Good place.near a big road but no much noise. Nothing wrong for my wife and me ! Sorry for my English, we are french...

Stayed 2 nights in Nov 2023

8/10 Good

Michael

May 12, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

so far so good.

Stayed 1 night in May 2023

4/10 Poor

Barbara

Nov 26, 2023

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Beds are on springs. What is this, summer camp. NO HOT WATER!!

Stayed 1 night in Nov 2023

4/10 Poor

Amy

Sep 24, 2023

Disliked: Property conditions & facilities

It was clean, and the breakfast was ok. The internet was horrible. It spooled more than it worked. The shower water was barely luke warm, so if you like a cold shower you will be happy.

Stayed 7 nights in Sep 2023

2/10 Terrible

Tiesha

Dec 13, 2023

Disliked: Amenities

Staff was horribly rude! We had to change rooms 3times because of filth, dirt, non-working amenities in the room, dirty towels! I even had to show them pictures that I took!

Stayed 2 nights in Dec 2023

2/10 Terrible

Philip

Dec 3, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk clerk made us wait 20 minutes and then did not want to let us check-in and when tried to call the hotel to get a refund they said that we were no shows.

Stayed 2 nights in Nov 2023

6/10 Okay

Stephanie

Jun 17, 2023

Liked: Cleanliness, staff & service

Air conditioning made too much noise coming on an off kept waking us up

Stayed 1 night in Jun 2023

4/10 Poor

Danette

Jun 28, 2023

Liked: Cleanliness

Disliked: Room comfort

Would not recommend.

Horrible night sleep. Worst mattress ever. Hard and lumpy. Metal frame, was noisy when we stood up.room need to be updated. Pillows high and way to hard. TV would not change channel. Only one available Breakfast bar - terrible coffee cold sausage.

Stayed 1 night in Jun 2023

4/10 Poor

Susan

Jul 1, 2023

Disliked: Staff & service

The pool was closed when we arrived and never opened. Telephone in room never worked (I reported immediately). Room infested with black drain flies. Woken at 6:00am with dumpster truck removing trash right outside our window. Everything I tried to get help with was acknowledged with a smile and ignored. Should have read the reviews before I booked.

Stayed 2 nights in Jun 2023

6/10 Okay

Katherine

Aug 1, 2023

Disliked: Property conditions & facilities

The area around the hotel is very nice. Lots of restaurants and shopping nearby. Room was clean, but very small. A/C worked, but it was extremely humid. Property had some remodeling going on, but areas were not marked and there were no signs. Ceiling in breakfast area was ripped open. Parts and pieces were left sitting out on a counter. Room was not cleaned in our three days there and we had to ask for trash to be emptied and for new towels. The outside of the property was not cleaned up. Outdoor smoking area was full of cigarette butts and a dirty table that was not cleaned at all during our three days. No healthy choices at continental breakfast.

Stayed 3 nights in Jul 2023

6/10 Okay

Derek

Oct 15, 2023

Liked: Cleanliness, room comfort

Rude welcome, crappy breakfast

Was moving across country and arrived driving uhaul truck. Pulled up to entrance to check in and was immediately confronted by some random guy, whom didn't announce himself as an employee, immediately tell me I can't park there. Like can I check in first?! And perhaps you should inform me you work here too before you start barking at me. Breakfast sucked. No fruit, only white bread, no bacon. Very little offerings and notes prominently plastered on wall stating that breakfast is dine in only and you can't take a plate to your room. Guess they're worried about guests taking too much of the nothing they offer to their room. Would not recommend.

Stayed 1 night in Oct 2023

4/10 Poor

Kevin

Jul 11, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

TERRIBLE STAY!!

The bed had a metal box under the mattress that popped every time you got up and down. Wires were hanging from the lobby ceiling and there were large holes in the hallway walls. There were stains on the wall in the room and the curtains had large tears in them. The bathroom vent obviously had not been cleaned for a long time. My 4 year old found a screw in the room floor. The pool was closed with no notice on the website during the middle of summer. Breakfast was very poor with no fruit, yogurt or other healthy options available. By far the worst hotel experience in years. Only positive was the check in guy was nice. The check out guy was not.

Stayed 1 night in Jul 2023

4/10 Poor

Scott

Nov 22, 2023

Disliked: Cleanliness

The property had a good price. I called in advance to verify my reservation, let the desk know of my service animal, and I would be checking in late (9pm). Upon arrival I met resistance and was almost turned away. Working through this check in issue I was given a room. Despite having advanced reservations I found the room was horribly under prepared. The door was left open, and the bed was completely unmade. The sheets (dirty?) were balled up on the desk. The desk clerk attempted to give me a different room, but it too was not ready. The third room was successful. However, the room was a smoking room and stunk. The hallway also heavily smelled of a sweet, musky odor. Traveling with my service animal and driving for 12 hours, this was an exhausting and unacceptable way to end the day.

Stayed 1 night in Nov 2023

6/10 Okay

Steven

May 30, 2023

Disliked: Property conditions & facilities

Close to Interstate, convenient to restaurants, services, and shopping. Ample luggage trolleys to facilitate check-in and check-out. Property is dated and in need of upgrade. Breakfast offerings were minimal. Coffee was very poor with only an instant coffee dispenser in lobby area. The cord to the in-room coffee maker was too short to plug in to any receptacle, rendering it useless, however there is a Starbucks nearby. The king bed was comfortable, and there were ample (yet small) pillows. It was a platform bed made of steel. The sheet metal skirt that surrounded the base, would buckle getting in or out of the bed making a horrendous metallic banging sound. Once fully in the bed it did not make the noise i.e. when turning over, etc. Difficult getting in and out of the building with luggage, etc. There are NO automatic or sliding doors to this hotel, Instead there are two sets of swinging glass doors. This made it hard to wheel the trolleys through, and/or roll luggage/carry items in and out of the building. Not a good value for the money spent. My rate (taxes incl.) was $163.52/night. The Hampton (next door) was about $10/night more, and in retrospect would have been a better choice for us. I'm usually happy to pay a bit more for a few more perks and services, and wish I had done so for our stay in Mount Juliet.

6/10 Okay

Matthew

Jun 22, 2023

Liked: Cleanliness, staff & service, room comfort

Overall, it's a decent place to sleep.

Do you need a place to sleep that has an edible breakfast the next morning? Yes? This is a good, cost-effective place to stay. It didn't wow me, but the staff was nice, accommodating, and it is a great location. The room was TINY and the TV is only in analog (no high definition). Overall, I was pleased and unsurprised with the quality. However, there were a couple of things I noticed right off the bat. First, there is a pool, but a handwritten sign said "pool is closed." This wasn't a big impact on me as I'm on a business trip and did not intend to use it. Second, I noticed a few holes cut in walls that appeared to be for repairs, but they were not covered and just opened to the hallway. Third, there are several passive-aggressive, all capitalized signs around the check-in desk about you only having ten minutes to address issues with your room after check-in and the underlying outcome was a lack of a refund if you discovered an issue beyond that ten-minute mark. Finally, large, again all-capitalized signs, in the breakfast area that you cannot take any food out of the area back to your room and that it must be dine-in. While none of these things impacted me, I could see them being inconvenienced to others, especially those with children. Overall, it's not a bad place to stay for a night or two, but I wouldn't really recommend it if you planned to stay for a decent period of time. I would look for a more upscale or larger location.

Stayed 2 nights in Jun 2023

2/10 Terrible

Robert

Jul 1, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Arrived and the hotel was CLOSED, NO LONGER OPERATING! I received no notification in advance so I could alter my stay plans in the area.

Stayed 1 night in Jun 2024

2/10 Terrible

Maxine-Mercedes

Jun 8, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was shut down for renovation and no contact was made to me prior to my arrival to inform me and cancel my reserved stay.

Stayed 2 nights in Jun 2024

2/10 Terrible

David

Feb 24, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was closed after having been on the road all day. No notice was sent even though the hotel suffered a fire a week before my stay. I had to scramble to find another room in a different hotel and I still don’t know if Quality Inn will issue a refund for the room that they did not have available. Not happy at all

Stayed 1 night in Feb 2024

10/10 Excellent

Jessie

Feb 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly, clean, only complaint is the metal bed frame makes noise when sitting down and turning over. Otherwise great stay

Stayed 2 nights in Jan 2024

6/10 Okay

Katie

Feb 2, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Room was good, bed was comfortable. The entrance/lobby area and hallways are a little run down but overall everything was fine, as to be expected for a budget motel.

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Jan 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

I had a great stay. The room temp was perfect and the bed was very comfortable. Water pressure was fantastic! Also, the included breakfast was fantastic; scrambled eggs, sausage, biscuits, gravy, eagles, cereals, pastries, etc

Stayed 1 night in Jan 2024

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