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Hyatt House Nashville/Franklin/Cool Springs

2.5 star property
Travelers can start the day with self-serve breakfast at this Cool Springs hotel, then relax by the indoor pool or use coworking spaces with free WiFi

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Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby - Hyatt House Nashville/Franklin/Cool Springs (Franklin)
Bar (on property) - Hyatt House Nashville/Franklin/Cool Springs (Franklin)
Studio Suite, Multiple Beds | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board - Hyatt House Nashville/Franklin/Cool Springs (Franklin)
Lobby - Hyatt House Nashville/Franklin/Cool Springs (Franklin)
Exterior - Hyatt House Nashville/Franklin/Cool Springs (Franklin)
Located in the heart of Cool Springs, Hyatt House Nashville/Franklin/Cool Springs offers a practical self-serve breakfast, 24-hour business center, indoor pool, coworking spaces, free in-room WiFi, and easy access to local shopping.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(79 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(33 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(94 reviews)
  • 52 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(5 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(25 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Franklin, Hyatt House Nashville/Franklin/Cool Springs is in an area with great shopping. Boiler Room Theatre and Pull-Tight Players Theatre are cultural highlights, and travelers looking to shop may want to visit CoolSprings Galleria and The Factory. Looking to enjoy an event or a game while in town? See what's going on at Crockett Park Tennis Center, or consider a night out at The Bluebird Cafe. Visit our Franklin travel guide
Map
3501 Mallory Lane, Franklin, TN, 37067

What's nearby

  • Nashville_CoolSpringsGalleria_6129365_02
    CoolSprings Galleria
    2 min drive - 1.5 miles
  • Vanderbilt University
    Vanderbilt University
    19 min drive - 19.9 miles
  • Broadway
    Broadway
    19 min drive - 20.8 miles
  • Ryman Auditorium, Nashville, Tennessee
    Grand Ole Opry
    26 min drive - 28.5 miles
  • Aspen Grove Park
    13 min walk - 0.7 miles

Getting around

  • Nashville Riverfront Station
    19 min drive
  • Nashville International Airport (BNA)
    28 min drive

Restaurants

  • Blimpie
    7 min walk
  • Chick-fil-A
    10 min walk
  • McDonald's
    14 min walk
  • Culver's
    5 min walk
  • Neighbors
    4 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Hotel near CoolSprings Galleria
Take advantage of free self-serve breakfast, dry cleaning/laundry services, and a bar at Hyatt House Nashville/Franklin/Cool Springs. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Smoke-free premises, a vending machine, and coworking spaces
  • An elevator, a front-desk safe, and 1 meeting room
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 125 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Free toiletries and hair dryers
  • 49-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Similar properties

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Hyatt Place Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,106 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

Does Hyatt House Nashville/Franklin/Cool Springs have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Hyatt House Nashville/Franklin/Cool Springs pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt House Nashville/Franklin/Cool Springs?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt House Nashville/Franklin/Cool Springs?

Check-out is at 11:00 AM.

Where is Hyatt House Nashville/Franklin/Cool Springs located?

Situated in Franklin, this hotel is 0.8 mi (1.3 km) from Aspen Grove Park and within 3 mi (5 km) of CoolSprings Galleria and Saint Thomas Medical Partners. The Park at Harlinsdale Farm and SOAR Adventure Tower are also within 3 mi (5 km).

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Reviews

Hyatt House Nashville/Franklin/Cool Springs Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 783 out of 1003 reviews
Rating 8 - Good. 132 out of 1003 reviews
Rating 6 - Okay. 39 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

Reviews

Verified

10/10 Excellent

D'Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My day was impeccable. The hotel was clean. Staff was very very friendly and I would definitely come back again and again and again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marcia

Liked: Staff & service, property conditions & facilities
We stayed in a very nice equipped room. Spacious and comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
Polite staff, spacious room, yummy breakfast.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities
The rooms were clean, staff was friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The room was really spacious, breakfast was better than the typical provided, pool was very nice, and on-site bar was a plus. Would stay again!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and friendly staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Timothy B

Liked: Cleanliness, amenities, property conditions & facilities
The facility and room was clean. The breakfast was good. Would definitely recommend staying.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marla

Liked: Cleanliness, amenities, property conditions & facilities
Huge multi-area room. Kitchen, sitting area, etc. Very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The staff is friendly and efficient, the property is attractive and well maintained. Would recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christine M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Quiet, clean, great location. Omlet bar at breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately the omelet bar was closed during our stay. Good breakfast otherwise. Room was beautiful- new, clean, tastefully decorated. Elevators were fast and immaculate. Very comfortable hotel!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Room spacious, comfortable, and spotless. The staff was courteous... simply top notch!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly and accomodating. Breakfast was very good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leighann

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and clean big room.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
Very impressed. The suite was awesome with all the amenities.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Clean room, very friendly and pleasant staff, nice sized room. My only complaint is there is not an exhaust fan in the bathroom to process the steam from a shower. When there are four people in a room showering, it can become quite stuffy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is easy to find and close to downtown Franklin. Staff is friendly and helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Super location and great clean stay with yummy free breakfast!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy room. Staff attentive. Gym and Pool very nice for hotels, very clean
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Touy

Great room and location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. Decent breakfast options. Good area. Nice gym.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Lyndzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff went above and beyond to serve our needs.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
First time staying here, came down to Nashville to from Texas to celebrate my husbands birthday. We love everything about our stay from the spacious room to the breakfast. Our flight got changed and the front desk was kind of enough to give us a late late checkout. Would definitely come back !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Terry Joseph

Excellent place to stay staff was excellentBreakfast was excellent with omelettes on demand facilities were excellent. Will definitely be staying there again.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were plenty of restaurants nearby. It was in an area of town rhat has a lot of options nearby.
Stayed 1 night in Sep 2025