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Hyatt House Nashville/Franklin/Cool Springs

2.5 star property
Art Deco hotel with free breakfast and a 24-hour business center

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Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby
Lobby
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Free daily self-serve breakfast
Coffee/tea maker

Popular amenities

  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(87 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Shower/tub combination
  • 52 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(72 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Hyatt Place Nashville/Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,033 reviews
Hyatt Place Nashville/Franklin/Cool Springs

About the neighborhood

Map
3501 Mallory Lane, Franklin, TN, 37067

What's nearby

  • Aspen Grove Park - 13 min walk - 0.7 miles
  • CoolSprings Galleria - 2 min drive - 1.5 miles
  • The Factory - 6 min drive - 2.8 miles
  • Franklin Theatre - 7 min drive - 4.5 miles
  • Carnton Plantation - 9 min drive - 4.9 miles

Getting around

  • Nashville Riverfront Station - 22 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Culver's - ‬4 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Hotel near CoolSprings Galleria
Take advantage of free self-serve breakfast, dry cleaning/laundry services, and a bar at Hyatt House Nashville/Franklin/Cool Springs. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Tour/ticket assistance, a front-desk safe, and 1 meeting room
  • A 24-hour front desk, an elevator, and coworking spaces
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 125 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Free toiletries and hair dryers
  • 49-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

Does Hyatt House Nashville/Franklin/Cool Springs have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Hyatt House Nashville/Franklin/Cool Springs pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt House Nashville/Franklin/Cool Springs?

Self parking is free at this property.

What time is check-in at Hyatt House Nashville/Franklin/Cool Springs?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt House Nashville/Franklin/Cool Springs?

Check-out is at 11:00 AM.

Where is Hyatt House Nashville/Franklin/Cool Springs located?

Situated in Franklin, this hotel is 0.7 mi (1.1 km) from Aspen Grove Park and within 3 mi (5 km) of CoolSprings Galleria and Saint Thomas Medical Partners. SOAR Adventure Tower and Iasis Health Care are also within 3 mi (5 km).

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Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1011 reviews
Rating 8 - Good. 129 out of 1011 reviews
Rating 6 - Okay. 37 out of 1011 reviews
Rating 4 - Poor. 15 out of 1011 reviews
Rating 2 - Terrible. 37 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Good room good price
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Touy

Great room and location
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Super location and great clean stay with yummy free breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, in good location. Very clean and room (suite) was spacious. Good breakfast selection
Stayed 3 nights in Jul 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and very friendly, professional staff. We will definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Dennis Ferrer

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here whenever we are in Tennessee
Stayed 5 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great location and property is well maintained. Staff was helpful and professional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a really great stay at this hotel. The room was spacious and they allow dogs, so we were about to bring our small dog along with us.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I would highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Lita

Liked: Cleanliness, amenities, property conditions & facilities
Love this place! It’s our go-to place to stay. We’ve been there 3 times in less than 5 months.
Stayed 4 nights in May 2025

10/10 Excellent

Terry Joseph

Excellent place to stay staff was excellentBreakfast was excellent with omelettes on demand facilities were excellent. Will definitely be staying there again.
Stayed 5 nights in May 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly friendly, and we were impressed with the overall cleanliness. The hotel has a lovely outdoor patio area as well. Wonderful stay, and we will return!
Stayed 2 nights in Jun 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
So much fun having a stay-cation with my mom for Mother’s Day! The bartender was so sweet and we even danced to the fun music being played!! Would come again!
Stayed 2 nights in May 2025

10/10 Excellent

Krista

Liked: Cleanliness, property conditions & facilities
The price was great for the room. We love the kickback hr
Stayed 3 nights in Jun 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property located near cool springs. Although there were quite a few young people, the noise level was low! Room was clean and the bed was comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

TL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at this location very much. Only complaint would be water pressure at the bathroom sink, but the water shower in the shower was amazing. Suite was large, very spacious - like a small studio apartment! I did not go to the breakfast, but it seemed more than adequate. I would definitely stay again.
Living area
Bedroom area
Kitchen
Stayed 1 night in Jul 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice.
Stayed 3 nights in May 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, like a studio apartment, great for a short or long stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The property was great. It’s always a plus having a small kitchenette. Central location to all things in Franklin and surrounding areas.
Stayed 3 nights in Jun 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall; let me check in early; clean; great breakfast; good location; only one elevator working; housekeeping played loud music and talked loudly in halls; housekeeping knocked on doors before checkout time (use digital report to see empty rooms)
Stayed 1 night in Jul 2025

10/10 Excellent

Kirk

Liked: Staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Jul 2025

10/10 Excellent

Marie

Liked: Amenities, property conditions & facilities
Staff was very friendly, breakfast was good, everything was clean and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff and free breakfast. Only complaint was that the hot food was barely warm.
Stayed 2 nights in May 2025