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Hyatt House Nashville/Franklin/Cool Springs

2.5 star property
Art Deco hotel with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby
Lobby
Coffee/tea maker
Free daily self-serve breakfast
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Located in the heart of Cool Springs, Hyatt House Nashville/Franklin/Cool Springs offers a practical self-serve breakfast, 24-hour business center, indoor pool, coworking spaces, free in-room WiFi, and easy access to local shopping.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 73 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(89 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 52 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(75 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - unspecified
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - king
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - queen
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Franklin, Hyatt House Nashville/Franklin/Cool Springs is in an area with great shopping. CoolSprings Galleria and Mall at Green Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Nashville Zoo. SOAR Adventure Tower and Nolensville Feed Mill are also worth visiting.
Visit our Franklin travel guideOpens in a new window
Map
3501 Mallory Lane, Franklin, TN, 37067

What's nearby

  • Aspen Grove Park - 13 min walk - 0.7 miles
  • CoolSprings Galleria - 2 min drive - 1.5 miles
  • The Factory - 6 min drive - 2.8 miles
  • Franklin Theatre - 7 min drive - 4.5 miles
  • Carnton Plantation - 9 min drive - 5.1 miles

Getting around

  • Nashville Riverfront Station - 22 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Blimpie - ‬4 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Neighbors - ‬6 min walk
  • ‪Culver's - ‬3 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Hotel near CoolSprings Galleria
Take advantage of free self-serve breakfast, dry cleaning/laundry services, and a bar at Hyatt House Nashville/Franklin/Cool Springs. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and tour/ticket assistance
  • A vending machine, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 125 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Free toiletries and hair dryers
  • 49-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

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Hyatt Place Nashville/Franklin/Cool Springs

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  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

Does Hyatt House Nashville/Franklin/Cool Springs have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Hyatt House Nashville/Franklin/Cool Springs pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hyatt House Nashville/Franklin/Cool Springs?

Self parking is free at this property.

What time is check-in at Hyatt House Nashville/Franklin/Cool Springs?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt House Nashville/Franklin/Cool Springs?

Check-out is at 11:00 AM.

Where is Hyatt House Nashville/Franklin/Cool Springs located?

Situated in Franklin, this hotel is 0.7 mi (1.1 km) from Aspen Grove Park and within 3 mi (5 km) of CoolSprings Galleria and Saint Thomas Medical Partners. The Park at Harlinsdale Farm and SOAR Adventure Tower are also within 3 mi (5 km).

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Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1011 reviews
Rating 8 - Good. 133 out of 1011 reviews
Rating 6 - Okay. 39 out of 1011 reviews
Rating 4 - Poor. 15 out of 1011 reviews
Rating 2 - Terrible. 37 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MAYRA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is amazing options for food and shopping within walking distance.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is easy to find and close to downtown Franklin. Staff is friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Lyndzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff went above and beyond to serve our needs.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such large, clean rooms with comfortable beds! We've stayed here a few times passing through the area and we have always been pleased.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and nice big clean rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to a lot of restaurants during travel. Clean and nuce breakfast. Will use a Hyatt again.
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in February and loved the property. Was a very easy choice to use them again on this trip. They're definitely "my place" in Nashville.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a few days for work. Breakfast was cooked well and many options.
Stayed 3 nights in Jul 2025

10/10 Excellent

Felicia

Liked: Amenities
Great place to stay. Close to the beach and the staff was great! Clean room and comfortably for our family of 5. The golf cart transportation to the beach was nice as well as providing beach and pool towels for the family!
Stayed 2 nights in May 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at a Hyatt house and it was wonderful
Stayed 1 night in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Love the convenience of this location for options after work.
Stayed 6 nights in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Good room good price
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Touy

Great room and location
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Super location and great clean stay with yummy free breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, in good location. Very clean and room (suite) was spacious. Good breakfast selection
Stayed 3 nights in Jul 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and very friendly, professional staff. We will definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great location and property is well maintained. Staff was helpful and professional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis Ferrer

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here whenever we are in Tennessee
Stayed 5 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a really great stay at this hotel. The room was spacious and they allow dogs, so we were about to bring our small dog along with us.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I would highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Lita

Liked: Cleanliness, amenities, property conditions & facilities
Love this place! It’s our go-to place to stay. We’ve been there 3 times in less than 5 months.
Stayed 4 nights in May 2025

10/10 Excellent

Terry Joseph

Excellent place to stay staff was excellentBreakfast was excellent with omelettes on demand facilities were excellent. Will definitely be staying there again.
Stayed 5 nights in May 2025

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