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Hilton Garden Inn Nashville/Franklin Cool Springs

3.0 star property
Hotel with an indoor pool, near CoolSprings Galleria

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Photo gallery for Hilton Garden Inn Nashville/Franklin Cool Springs

Terrace/patio
Room, 1 King Bed, Non Smoking, Jetted Tub | Bathroom | Free toiletries, hair dryer, towels
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Pillowtop bed
Premium bedding
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Pillowtop bed
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Private hot tub
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Pillowtop bed
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Premium bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
9150 Carothers Pkwy, Franklin, TN, 37067

What's nearby

  • CoolSprings Galleria - 15 min walk - 0.8 miles
  • Crockett Park - 5 min drive - 3.0 miles
  • The Factory - 8 min drive - 5.4 miles
  • Carnton Plantation - 11 min drive - 6.8 miles
  • Nashville Zoo - 14 min drive - 12.2 miles

Getting around

  • Nashville Riverfront Station - 21 min drive
  • Nashville International Airport (BNA) - 22 min drive

Restaurants

  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬16 min walk
  • ‪Tony’s Eat and Drink - ‬16 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

Hilton Garden Inn Nashville/Franklin Cool Springs

Hotel near CoolSprings Galleria
Located close to Crockett Park, Hilton Garden Inn Nashville/Franklin Cool Springs provides a terrace, a firepit, and a garden. The on-site American cuisine restaurant, Seasons Local Fare, offers breakfast, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a TV in the lobby
  • A banquet hall, a ballroom, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 131 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 37-inch HDTVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 13.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Seasons Local Fare

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (2,700 square feet of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13.95 for adults and USD 6.95 for children
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cool Springs
Hilton Garden Inn Nashville/Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel
Hilton Garden Inn Nashville/Franklin Cool Springs Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel Franklin

Frequently asked questions

Does Hilton Garden Inn Nashville/Franklin Cool Springs have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hilton Garden Inn Nashville/Franklin Cool Springs pet-friendly?

Yes, Hilton Garden Inn Nashville/Franklin Cool Springs allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Nashville/Franklin Cool Springs?

Self parking is available for USD 10.00 per night.

What time is check-in at Hilton Garden Inn Nashville/Franklin Cool Springs?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Nashville/Franklin Cool Springs?

Check-out is at 11 AM.

Where is Hilton Garden Inn Nashville/Franklin Cool Springs located?

Situated in the business district, this hotel is 1 mi (1.6 km) from CoolSprings Galleria and 2.7 mi (4.4 km) from Crockett Park. Carter House and Nashville Zoo are also within 12 mi (20 km).

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Hilton Garden Inn Nashville/Franklin Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Was a nice place to stay
Stayed 1 night in May 2025

10/10

Was very pleasant stay.
Stayed 1 night in May 2025

10/10

Very clean, the breakfast was amazing and all of the staff were friendly and helpful. We will stay here again!
Stayed 1 night in May 2025

8/10

convenient location to where we had to be, close to restaurants, staff was very helpful and pleasant
Stayed 2 nights in Apr 2025

10/10

Everything was very clean and convenient. We enjoyed our stay.
Stayed 1 night in Mar 2025

10/10

Quiet hotel, comfy beds. Perfect for our long weekend in Nashville.
Stayed 3 nights in Mar 2025

10/10

Conveniently located for a Nashville trip.
Stayed 3 nights in Feb 2025

10/10

Easy access....very clean...pool in good condition
Stayed 1 night in Mar 2025

8/10

Nice hotel, needs better pillows.
Stayed 1 night in Mar 2025

10/10

Great stay, nice hotel
Stayed 1 night in Nov 2024

10/10

Room was great and area was perfect for shopping!
Stayed 2 nights in Dec 2024

10/10

Great place to stay!!
Stayed 3 nights in Sep 2024

10/10

Nice room, pleasant service.
Stayed 1 night in Dec 2024

10/10

The staff was exceptionally nice. The room was just as depicted on the website.
Stayed 1 night in Feb 2025

10/10

Good stay!!
Stayed 2 nights in Nov 2024

10/10

Absolutely loved this hotel. Super clean and safe surroundings definitely would go back!!
Stayed 3 nights in Sep 2024

10/10

The front desk staff was very helpful. The room was clean and comfortable.
Stayed 1 night in Dec 2024

10/10

The property was clean, the staff was professional and courteous, it was in a great location.
Stayed 2 nights in Sep 2024

10/10

The hotel was a nice, serene place to unwind and relax. We loved the convenience of the location being around several outlets for food, snacks, and drinks. Everything was clean and decorated for the holidays.
Stayed 1 night in Dec 2024

6/10

Staff was very rude

10/10

Very neat! Night shift bartender very welcoming and attentive!
Stayed 2 nights in Jan 2025

10/10

Just an overnight stay and will be back for more.
Stayed 1 night in Oct 2024

8/10

Friendly and helpful staff. The room was clean and quiet. The price of the room was reasonable and we were pleased with our stay.
Stayed 1 night in Nov 2024

10/10

Easy check in, pet friendly, restaurant on site was a great option after traveling all day
Stayed 1 night in Jul 2023

6/10

We had dinner there but after ordering we found out they were out of soup. Meal took a long time to arrive, and we were told the person in the kitchen was in training. Later learned that the same was true of our waitress. Decided to go elsewhere for breakfast the next morning. Our room phone had no dial tone. When I reported it to the desk was told it could not be fixed during our stay.
Stayed 1 night in May 2025