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Hampton Inn & Suites Nashville/Franklin (Cool Springs)

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Outdoor pool
Outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Hampton Inn & Suites Nashville/Franklin (Cool Springs)

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationCoolSprings Galleria9 min walk
  • Popular LocationAspen Grove Park3 min drive
  • Popular LocationThe Factory6 min drive
  • AirportNashville, TN (BNA-Nashville Intl.)23 min drive

Choose dates to view prices

About this area

Franklin

Located in Franklin, Hampton Inn & Suites Nashville/Franklin (Cool Springs) is connected to a shopping center. Heritage Foundation of Franklin and Williamson County and Arrington Vineyards are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit CoolSprings Galleria and Mall at Green Hills. Nashville Zoo and Cheekwood Estate & Gardens are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Popular Location

What's nearby

  • CoolSprings Galleria - 9 min walk
  • Aspen Grove Park - 3 min drive
  • The Factory - 6 min drive
  • Boiler Room Theatre - 6 min drive
  • Fort Granger Park - 7 min drive

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

About this property

Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Pet-friendly hotel connected to a shopping center in Franklin with free breakfast
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. All 127 rooms offer free WiFi and free wired Internet, TVs with digital channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include room service, coffee makers, and down comforters. Bathrooms are shared.
Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers 127 accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with digital channels. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge)

Food and drink

  • Free on-the-go breakfast available daily 6 AM–10 AM
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - March 2019
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/tub combination

Entertainment

  • 27-inch TV
  • Digital channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay, plus a USD 50.00 deposit
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 10.00 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 50.00
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
Hampton Inn Nashville/Franklin Cool Springs Hotel
Hampton Inn Nashville/Franklin Cool Springs
Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
Hampton Inn & Suites Nashville/Franklin (Cool Springs) Franklin
Hampton Inn Nashville/Franklin Cool Springs Hotel
Hampton Inn & Suites Nashville/Franklin (Cool Springs) Hotel
Hampton Inn Nashville/Franklin Cool Springs Franklin
Hampton Inn Nashville/Franklin Cool Springs
Hampton Inn Suites Nashville/Franklin (Cool Springs)
Hampton Inn & Suites Nashville/Franklin (Cool Springs) Franklin
Hampton Inn & Suites Nashville/Franklin (Cool Springs) Franklin
Hampton Inn Nashville/Franklin Cool Springs Hotel
Hampton Inn Nashville/Franklin Cool Springs Franklin
Hampton Inn Nashville/Franklin Cool Springs
Hotel Hampton Inn & Suites Nashville/Franklin (Cool Springs)
Hampton Inn Suites Nashville/Franklin (Cool Springs)

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 198 out of 403 reviews
5 - Excellent 49%
Rating 4 - Good. 138 out of 403 reviews
4 - Good 34%
Rating 3 - Okay. 44 out of 403 reviews
3 - Okay 11%
Rating 2 - Poor. 17 out of 403 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 403 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness
Stayed 1 night in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean property with the best breakfast options we've seen since Covid. Could have used a micro wave and a freezer in the fridge. All in all staff was great and the hotel was very nice (elevators are fast).
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

3/5 Okay

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The staff was very friendly and accommodating. My only complaint was the tv worked when it wanted to. It may have been the batteries. I didn’t mention it to the front desk, because the we were there with the kids for spring break, so we were in the room a lot. When we were in the room the kids used their iPads and laptop.
Stayed 2 nights in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stopover and we will visit again next year on our way to and from Alabama! We felt very safe here!
Stayed 1 night in Mar 2021