Ratings based on 987 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 25, 2024 on Expedia
Comment from Hotel Management
Mar 26, 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted Mar 25, 2024 on Expedia
Shower heads were the rain type, which there was very little water pressure. Switching those out might give the water pressure more output
Comment from Hotel Management
Mar 26, 2024 by Customer Care Team, Hotel Management
Dear Teresa, thank you for staying with us and sharing gracious feedback on your visit. While we acknowledge your appreciation and ratings, we understand that you were unimpressed with the low water pressure caused by the particular type of shower head. We assure you that we will revisit your review and improve our facilities to reflect the quality of customer satisfaction we aim to attain. We hope you consider booking with us again next time you are in the area so that we can provide the relaxing stay you expect and deserve.Best Regards,Aries Connects World Customer Team
by A verified traveler
Posted Mar 22, 2024 on Expedia
Very nice and comfortable
Comment from Hotel Management
Mar 22, 2024 by Customer Care Team, Hotel Management
Dear Mary, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for pleasant and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at GLō Best Western Nashville on your next visit!Best Regards,Aries Connects World Customer Team
by A verified traveler
Posted Mar 21, 2024 on Expedia
Heat stay
Comment from Hotel Management
Mar 22, 2024 by Customer Care Team, Hotel Management
Dear Amanda, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at GLō Best Western Nashville. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Aries Connects World Customer Team
by A verified traveler from chicago
Posted Mar 13, 2024 on Expedia
Nice and clean
Comment from Hotel Management
Mar 14, 2024 by Customer Care Team, Hotel Management
Dear Max, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at GLō Best Western Nashville on your next visit!Best Regards,Aries Connects World Customer Team
by A verified traveler
Posted Mar 11, 2024 on Expedia
We arrived earlier than expected and the hotel was able to accommodate an early check in, giving up an earlier start to our day exploring Nashville.
Comment from Hotel Management
Mar 13, 2024 by Customer Care Team, Hotel Management
Dear Jim, thank you for letting us know you had a great stay at GLō Best Western Nashville. We're glad the early check-in service worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Aries Connects World Customer Team
by A verified traveler
Posted Mar 9, 2024 on Expedia
Comment from Hotel Management
Mar 12, 2024 by Customer Care Team, Hotel Management
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
by A verified traveler from calgary
Posted Mar 5, 2024 on Expedia
Very clean, nice staff, great breakfast.
Comment from Hotel Management
Mar 7, 2024 by Customer Care Team, Hotel Management
Dear Philip, we are pleased that you thoroughly enjoyed your time at GLō Best Western Nashville. We appreciate you letting us know how satisfied you were with our clean rooms, pleasant customer service, and satisfactory breakfast. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Nashville.Best Regards,Aries Connects World Customer Team
by A verified traveler
Posted Mar 4, 2024 on Expedia
Comment from Hotel Management
Mar 26, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted Mar 4, 2024 on Expedia
Noisy. Bed was dirty. Absolutely not worth even $80 a night. Might as well stay in a motel.
Comment from Hotel Management
Mar 4, 2024 by Customer Care Team, Hotel Management
Dear Will, we are incredibly sorry to hear you faced such a bad experience while staying at our hotel. It is apparent from your review that you didn’t enjoy your time here. We apologize profusely for all our shortcomings that derailed your guest experience! We’re grateful to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. We intend to work on these areas and improve our facilities to match the value we wish to serve our beloved guests. Please feel free to reach out to us with more feedback. We hope to provide you with an excellent GLō Best Western service in the future!Best Regards,Aries Connects World Customer Team