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Extended Stay America Suites Nashville Franklin Cool Springs

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Desk, iron/ironing board, free rollaway beds, free WiFi
Desk, iron/ironing board, free rollaway beds, free WiFi
Desk, iron/ironing board, free rollaway beds, free WiFi
Desk, iron/ironing board, free rollaway beds, free WiFi

Overview of Extended Stay America Suites Nashville Franklin Cool Springs

Extended Stay America Suites Nashville Franklin Cool Springs

2.5 out of 5
Guests rated this property 2.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationCoolSprings Galleria15 min walk
  • Popular LocationAspen Grove Park5 min drive
  • Popular LocationCrockett Park7 min drive
  • AirportNashville, TN (BNA-Nashville Intl.)22 min drive

Choose dates to view prices

About this area

Franklin

In the historical district, Extended Stay America - Nashville - Franklin - Cool Springs is in an area with good shopping. Belle Meade Plantation and Boiler Room Theatre are cultural highlights, and some of the area's landmarks include Fort Granger Park and Franklin Theatre. Nashville Zoo and Tennessee State Fairgrounds are also worth visiting.
Popular Location

What's nearby

  • CoolSprings Galleria - 15 min walk
  • Aspen Grove Park - 5 min drive
  • Brentwood Library - 6 min drive
  • Crockett Park - 7 min drive
  • The Factory - 11 min drive

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 22 min drive

About this property

Extended Stay America Suites Nashville Franklin Cool Springs

Guestrooms with kitchens, near CoolSprings Galleria
Coffee/tea in a common area, laundry facilities, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free. All 347 rooms have flat-screen TVs with satellite channels and feature kitchens with refrigerators, stovetops, and microwaves. Free WiFi, coffee makers, and phones are among the other amenities available to guests. Housekeeping is available on request.
Extended Stay America - Nashville - Franklin - Cool Springs offers 347 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Coffee/tea in common area(s)

Family friendly

  • Free rollaway/extra beds
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 6:00 AM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: Please call upon arrival if checking in after 11pm
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Extended Stay America Cool Springs
Extended Stay America Franklin
Extended Stay America Nashville Cool Springs
Extended Stay America Nashville Cool Springs Hotel
Extended Stay America Nashville Cool Springs Hotel Franklin
Extended Stay America Nashville Franklin Cool Springs
Extended Stay America Nashville Franklin Cool Springs Hotel
Extended Stay America Cool Springs Hotel
Homestead Studio Suites Nashville Cool Springs Hotel Franklin
Extended Stay America Nashville Franklin Cool Springs

Frequently asked questions

2.8
Rating 5 - Excellent. 131 out of 864 reviews
5 - Excellent 15%
Rating 4 - Good. 192 out of 864 reviews
4 - Good 22%
Rating 3 - Okay. 158 out of 864 reviews
3 - Okay 18%
Rating 2 - Poor. 161 out of 864 reviews
2 - Poor 19%
Rating 1 - Terrible. 222 out of 864 reviews
1 - Terrible 26%

2.8/5

Cleanliness

3.2/5

Staff & service

2.9/5

Amenities

2.8/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Staff & service
I went on expedia to get my reservation. I paid for the room but I put the wrong date on it they refused to change the date. I will never stay there again or use expedia.com
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was aok
Stayed 1 night in Jun 2021

3/5 Okay

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The property was nice looking on the outside, very convenient location close to everything, and quiet. Parking was right outside the room. Our room, however, smelled of stale smoke, which was a big negative. I suppose due to COVID-19, there were no dishes or extra supplies in the room, no coffee, no breakfast available. Room was clean and bed was comfortable. Bathroom and kitchen were dated but sufficient.
Stayed 2 nights in Apr 2021

4/5 Good

Stayed 7 nights in Mar 2021

1/5 Terrible

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUN..Don't do it.
Subpar....I moved rooms 3 times because of backed up plumbing issue in my 1st room which was back up for over 24 hours and i had no use of the toilet with 2 kids, i had to throw things aways because of the poop particles floating in the air. The didnt offer a free night or reimbursement for their plumbing issues. 2nd room they moved me to had water pouring out of the ceiling and plugs which damaged my things. They are now trying to charge me for damages. They've now put me back in the room with plumbing issues. Both rooms i had to clean top to bottom becaue they were filthy. Lots of dog hair on the beds too. People doing drugs in the parking lot. Wouldn't recommend to my worse enemy
Stayed 5 nights in Mar 2021