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Comfort Inn & Suites Nashville Franklin Cool Springs

2.5 star property
Guests start their day with a highly-rated breakfast before enjoying the indoor pool, with convenient access to nearby shopping and a modern fitness center

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Photo gallery for Comfort Inn & Suites Nashville Franklin Cool Springs

Lobby - Comfort Inn & Suites Nashville Franklin Cool Springs (Franklin)
Exterior - Comfort Inn & Suites Nashville Franklin Cool Springs (Franklin)
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers - Comfort Inn & Suites Nashville Franklin Cool Springs (Franklin)
Premium bedding, down comforters, pillowtop beds, individually decorated - Comfort Inn & Suites Nashville Franklin Cool Springs (Franklin)
Lobby - Comfort Inn & Suites Nashville Franklin Cool Springs (Franklin)
Located minutes from The Factory, Comfort Inn & Suites Nashville Franklin Cool Springs offers a full breakfast, on-site shopping, and a convenience store. Guests can relax in the indoor pool, use the 24-hour gym, and enjoy free WiFi. The attentive staff earns praise.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(100 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(105 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

In the business district, Comfort Inn & Suites Nashville Franklin Cool Springs is in an area with good shopping. CoolSprings Galleria and The Factory are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Radnor Lake State Natural Area and Cheekwood Estate & Gardens. Franklin Theatre and Carter House are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Franklin travel guide
Map
7120 South Springs Drive, Franklin, TN, 37067

What's nearby

  • Nashville_CoolSpringsGalleria_6129365_02
    CoolSprings Galleria
    3 min walk - 0.2 miles
  • Vanderbilt University
    Vanderbilt University
    18 min drive - 18.8 miles
  • Broadway
    Broadway
    18 min drive - 19.1 miles
  • Field early in the morning in Nashville
    Nissan Stadium
    20 min drive - 19.9 miles
  • Aspen Grove Park
    15 min walk - 0.8 miles

Getting around

  • Nashville Riverfront Station
    19 min drive
  • Nashville International Airport (BNA)
    28 min drive

Restaurants

  • Starbucks
    8 min walk
  • The Cheesecake Factory
    11 min walk
  • Panera Bread
    9 min walk
  • Connors Steak & Seafood
    5 min walk
  • Wendy's
    11 min walk

About this property

Comfort Inn & Suites Nashville Franklin Cool Springs

Hotel near CoolSprings Galleria
Located close to The Factory, Comfort Inn & Suites Nashville Franklin Cool Springs provides free full breakfast, a grocery/convenience store, and a shopping mall on site. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool along with sun loungers
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • An elevator, coffee/tea in the lobby, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, pool, and helpful staff
Room features
All 65 individually furnished rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and free cribs/infant beds
  • Shower/tub combinations, free toiletries, and hair dryers
  • 40-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cool Springs Inn
Country Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs Franklin
Country Carlson Franklin/Cool Springs Franklin
Country Inn Suites by Radisson Cool Springs TN
Comfort Inn & Suites Nashville Franklin Cool Springs Hotel
Comfort Inn & Suites Nashville Franklin Cool Springs Franklin

Frequently asked questions

Does Comfort Inn & Suites Nashville Franklin Cool Springs have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Comfort Inn & Suites Nashville Franklin Cool Springs pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites Nashville Franklin Cool Springs?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Comfort Inn & Suites Nashville Franklin Cool Springs?

Check-out is at 11:00 AM.

Where is Comfort Inn & Suites Nashville Franklin Cool Springs located?

Situated near the airport, this hotel is 0.2 mi (0.4 km) from CoolSprings Galleria and within 6 mi (10 km) of The Factory and Franklin Theatre. Carter House and Brentwood Library are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn & Suites Nashville Franklin Cool Springs Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 656 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, with good breakfast, would stay here again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean. Bed was clean & very comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Karabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal and breakfast is Excellent!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Excellent room and friendly staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice clean and safe. Staff was kind and helpful. Convenient to the mall and plenty of food and shopping. Very busy area. You can walk to the mall and several restaurants near the property.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Judy

Liked: Amenities
The room was clean & the breakfast was very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
It was very clean, and the room and bed were very nice and comfortable.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Super friendly staff during unusual ice storm
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Clean room Nice 1 night stay
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Tasha

Liked: Cleanliness
Disliked: Staff & service
The mall is directly behind the hotel. Plenty of food around. Did not like how the staff treat that my elderly parents as they were waiting for their ride. They're in their mid 70s so they were not walking around much but they told me they felt unwanted and uncomfortable how the south treating them. Breakfast was very mediocre.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

sue

Liked: Cleanliness, staff & service
Disliked: Amenities
Mark at the front desk was spectacularly helpful and friendly!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Joselin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally the perfect location to everything. We came down for a volleyball tournament and it was only a 6 minute drive from the hotel. Overall, I enjoyed the stay and was happy I could sleep in
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Clean room, staff was friendly, gym was adequate, food prices were good and pool was nice and warm for winter.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Maddie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very clean and lots of things to do right there by hotel which was convenient
Stayed 1 night in Nov 2025
Verified

4/10 Poor

G

Disliked: Amenities
We stayed here back in November. The beds were like clouds with soft mattresses and fluffy comforters. Price was ok for 2 nights at $330. So we booked another 2 nights. We work the local flea market 4 times a year. Fast forward to April 2026 beds hard as rocks, comforters heavy and stiff, bathroom was fitted with the wrong shower curtain so taking a shower left the floor drenched, I almost fell getting out, plus they charged me $100 more than our last stay. We wont be back!!!! And i doubt I'll use Expedia again either!!!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and close to places to eat.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, clean and spacious, quick check- in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and very spacious. Water pressure in shower was excellent! Conveniently located with plenty of dining and shopping options. Will stay again!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities
Very clean - good breakfast. Great service! Right next to the shopping mall.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

Rooms were comfortable, good location & breakfast was good
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Spotless and convenient
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, amenities
The room was spotless and staff were kind and accommodating. After 3 days without power and 2 without water, it was wonderful to get warm, have a hot shower and a night of peaceful rest. Hot breakfast was very welcome as well. Thank you, Comfort Inn!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Had an excellent Experience here! So convenient to the Cool Spring Mall! We walk there 7 times during our 2 day stay! Great Restaurant and stores! We will definitely stay here again for our next Cheer Comp in the spring! The staff was very nice! And the rooms were very clean and the beds were comfortable!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
Clean, comfortable
Stayed 2 nights in Jan 2026