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Comfort Inn Franklin Highway 96

Property class: 2.5

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Photo gallery for Comfort Inn Franklin Highway 96

A Comfort Inn hotel with a covered entrance, stone facade, and a parking lot. - Comfort Inn Franklin Highway 96 (Franklin)
A hotel dining area with red upholstered booths and tables, a blue sofa, and a large window with natural light. - Comfort Inn Franklin Highway 96 (Franklin)
A hotel room with a sofa, ottoman, a standing lamp, a mirror, and framed pictures on the wall. - Comfort Inn Franklin Highway 96 (Franklin)
A hotel lobby with a stone wall, a flat-screen TV, and a seating area with chairs and a coffee station. - Comfort Inn Franklin Highway 96 (Franklin)
A hotel room with two large beds, a desk, a chair, a lamp, and a window with curtains. - Comfort Inn Franklin Highway 96 (Franklin)
You can look forward to free to-go breakfast, dry cleaning/laundry services, and a gym at Comfort Inn Franklin Highway 96. Free in-room WiFi and a 24-hour business center are available to all guests.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a window with curtains, and a radiator.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two large beds, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside tables, a nightstand, a desk, a chair, a sofa, a mirror, and a door.

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Franklin is home to Comfort Inn Franklin Highway 96. Fort Granger Park and Franklin Theatre are local landmarks, and the area's natural beauty can be seen at Radnor Lake State Natural Area and The Square. Looking to enjoy an event or a game while in town? See what's happening at Crockett Park Tennis Center or FirstBank Amphitheater. Visit our Franklin travel guide
Map
4202 Franklin Commons Court, Franklin, TN, 37067

What's nearby

  • A city skyline with a river, modern buildings, and a bridge.
    Vanderbilt University
    21 min drive - 22.7 miles
  • A brightly lit street with neon signs, including 'Sunday', 'Budweiser', and 'The Roof'.
    Broadway
    21 min drive - 22.9 miles
  • A modern building with a curved roof and a tall tower.
    Bridgestone Arena
    21 min drive - 22.9 miles
  • A large stadium under construction with red scaffolding and a blue roof.
    Nissan Stadium
    22 min drive - 23.8 miles
  • SOAR Adventure Tower
    3 min walk - 0.2 miles

Getting around

  • Nashville Riverfront Station
    20 min drive
  • Nashville International Airport (BNA)
    28 min drive

Restaurants

  • McDonald's
    14 min walk
  • Chipotle Mexican Grill
    3 min drive
  • Sonic Drive-In
    8 min walk
  • Chick-fil-A
    3 min drive
  • Starbucks
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 30 per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Comfort Inn Franklin Highway 96 pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 30 per night and a fee of USD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn Franklin Highway 96?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Comfort Inn Franklin Highway 96?

Check-out is at 11 AM.

Where is Comfort Inn Franklin Highway 96 located?

Situated in Franklin, this hotel is within a 15-minute walk of SOAR Adventure Tower and Saint Thomas Medical Partners. Kimbro's Pickin Parlor and Aspen Grove Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn Franklin Highway 96 Reviews

7.0

Good

7.0

Cleanliness

8.4

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 269 out of 1004 reviews
Rating 8 - Good. 272 out of 1004 reviews
Rating 6 - Okay. 198 out of 1004 reviews
Rating 4 - Poor. 144 out of 1004 reviews
Rating 2 - Terrible. 121 out of 1004 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
If I had paid in the $85/night range for our stay, I would have felt that the condition of the hotel (needs updating) was reasonable. Instead I paid $320 for 2 nights including fees and felt that the price was too high considering the condition. Having said that, all of the staff I encountered were lovely.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms were large, quiet, clean, and the bed comfortable. The bath was slippery - definitely a fall hazard - and the tub rusted around the drain. The hotel was understaffed - breakfast ran out of eggs, no butter 15 minutes after breakfast was open, and no one was there to check on the food (I ran down a staff member who was able to get more eggs, but not sausage. Coffee machine had only one of four buttons working, and the timer on the waffle maker didn't operate. The front desk wasn't staffed for checkout.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good fresh breakfast and very friendly staff.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is located in a very convenient spot. That’s the best I can say about it.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
My family and I enjoyed are stay at the hotel staff was amazing night person front desk name jay went over and beyond to make us comfortable.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Stay in their hot tub rooms at least 7 or more times a year. Not a 5 star but rooms are clean, staff polite and accommodating, and cant beat the price for private hot tub.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Always a pleasure. Love the hot tub rooms!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Excellent staff. And free breakfast was a plus
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean lodging.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

The property was fine. It was clean and the staff were ok. I was charged a $50 hold and they kept the money even though I literally just slept there. The room was exactly the way I found it when I left.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Always a pleasure. Hot tub rooms very affordable. Beds comfy. Always accommodating! We visit often for both business and pleasure.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and safe place to stay. The front desk staff were great!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was fine--eggs, sausage, yogurt, bagels, coffee, milk, etc. Water in unit was always hot--excellent! TV did not work properly at first but when warmed up it worked better. Desk Staff was excellent!!! Couldn't be nicer!!!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Amenities
The area was beautiful
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Excellent staff.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Large Hot Tub in room. Room was extremely clean. Staff was friendly. The breakfast was sub par but lots of places to eat around the hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, clean room
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I really love the cleanliness and the quietness of the property
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Thank Ron for always making our stay enjoyable. We are glad to see ya every time we visit. Love your outgoing personality. Your many years there show your dedication to making comfort inn 96 a great stay. Over a dozen visits this year so far for business.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is easily accessible from I65. It's a safe neighborhood and right beside Cracker Barrell and other dining options nearby. I enjoyed the large jacuzzi style bathtub inside the main room but was disappointed to find that after the water filled the jets didn't work. The bed was a bit hard for my preference but everything was clean and the staff was nice.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Was an ok stay. Not much in yhe way of dining withun walking distance.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff was amazing. Very helpful!
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice staff and room. Quiet.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness
Great location. Quiet and clean. Definitely an older hotel but it was a nice stay.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very personable. Clean Rooms. Wonderful location for the price. And the Breakfast was. Decent options. Would stay again!!
Stayed 1 night in Mar 2025