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Caption by Hyatt Downtown Nashville

4.0 star property

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Gift shop - Caption by Hyatt Downtown Nashville (Nashville)
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Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes - Caption by Hyatt Downtown Nashville (Nashville)
Meeting facility - Caption by Hyatt Downtown Nashville (Nashville)
Lobby sitting area - Caption by Hyatt Downtown Nashville (Nashville)
Located close to Music City Center and Broadway, Caption by Hyatt Downtown Nashville provides a bar, a gym, and a business center. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Roll-in Shower

8.6 out of 10
Excellent
(9 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(26 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Downtown Nashville, a neighborhood in Nashville, is home to Caption by Hyatt Downtown Nashville. Broadway and Opry Mills are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Country Music Hall of Fame and Museum and Nashville Zoo. Looking to enjoy an event or a game? See what's going on at Nissan Stadium, or consider Ascend Amphitheater for a night out. Visit our Nashville travel guide
Map
118 12th Avenue South, Nashville, TN, 37203

What's nearby

  • Right next the the music hall of fame #nashville
    Demonbreun Street
    2 min walk - 0.1 miles
  • Nashville Broadway showing night scenes, nightlife and street scenes
    Broadway
    9 min walk - 0.5 miles
  • Bridgestone Arena showing modern architecture, street scenes and a city
    Bridgestone Arena
    11 min walk - 0.6 miles
  • Ryman Auditorium
    Ryman Auditorium
    12 min walk - 0.7 miles
  • Music City Center showing modern architecture and a city
    Music City Center
    14 min walk - 0.8 miles

Getting around

  • Nashville Riverfront Station
    16 min walk
  • Nashville International Airport (BNA)
    15 min drive

Restaurants

  • McDonald's
    3 min walk
  • White Castle
    6 min walk
  • Milk & Honey
    5 min walk
  • Paris Baguette
    8 min walk
  • Pedal Tavern
    7 min walk

About this property

Caption by Hyatt Downtown Nashville

Upscale hotel near Broadway
Close to Bridgestone Arena and Music City Center, Caption by Hyatt Downtown Nashville provides a bar, a gym, and a business center. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, an elevator, and 3 meeting rooms
  • Concierge services, a 24-hour front desk, and a banquet hall
Room features
All 210 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • 55-inch Smart TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 65 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Frequently asked questions

Is Caption by Hyatt Downtown Nashville pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 65 per night.

What time is check-in at Caption by Hyatt Downtown Nashville?

Check-in begins at 4:00 PM.

What time is check-out at Caption by Hyatt Downtown Nashville?

Check-out is at 11:00 AM.

Where is Caption by Hyatt Downtown Nashville located?

Located in Downtown Nashville, this hotel is within a 10-minute walk of Frist Art Museum and Broadway. Music City Center and Bridgestone Arena are also within 15 minutes. Nashville Riverfront Station is 16 minutes by foot.

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Reviews

Caption by Hyatt Downtown Nashville Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 668 out of 904 reviews
Rating 8 - Good. 141 out of 904 reviews
Rating 6 - Okay. 50 out of 904 reviews
Rating 4 - Poor. 20 out of 904 reviews
Rating 2 - Terrible. 25 out of 904 reviews

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay. Very clean hotel, great helpful staff, and perfect location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

Hunter Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convenient location for a weekend trip. Great hotel!
Stayed 3 nights in Jan 2026

10/10 Excellent

Gregg F

Liked: Cleanliness, amenities, property conditions & facilities
The staff was top notch, room was clean and very nice. Would definitely stay here again.
Stayed 4 nights in Jan 2026

10/10 Excellent

isnarlys lopez

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved everything about this hotel. Very clean and staff were very friendly. Will definitely stay there again for our future visit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cara

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. Staff were all very pleasant and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Yoely

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was very friendly, beautiful hotel, great location. I would stay again in this hotel if i go back to Nashville
Stayed 3 nights in Jan 2026

10/10 Excellent

Brittany Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and welcoming! The food was really good too!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing room was clean had a great time downtown Nashville.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Good amenities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Nice new clean hotel. Location was perfect, and very walkable to Broadway, Gulch, and Music Row. Staff was extremely friendly and helpful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Robert

Great hotel room - staff really great as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Staff was excellent, Food was delicious, Great Location
Stayed 4 nights in Oct 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and great location!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and everyone that worked there was very nice and helpful, they made us feel like family.
Stayed 6 nights in Dec 2025

10/10 Excellent

MacKinzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!! Convenient location to Broadway!
Stayed 3 nights in Jan 2026

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with great location. The beds were exceptionally comfortable, and the room was well-equipped with amenities, including two televisions! Despite being at full capacity because of a snowstorm, the staff remained attentive and extremely accommodating.
Stayed 3 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff. Great atmosphere and clean!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alice Garcia

Liked: Cleanliness, amenities
Clean room comfortable bed and great bar and bar tenders
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great staff who help us every time we had questions. The food a breakfast was excellent. Had a great time in Nashville and will stay at the Captio by Hyatt again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms. Staff very helpful. Nice lobb
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super clean and staff was AMAZING! Close to everything Nashville!
Stayed 3 nights in Dec 2025

10/10 Excellent

Aniri

Liked: Cleanliness, property conditions & facilities
Very clean very nice I enjoyed
Stayed 2 nights in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect for our needs. Staff was attentive and always willing to help or suggest different things for us. Wish bar had more live music but understand thats not what its there for.
Stayed 4 nights in Jan 2026

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. Service was excellent
Stayed 2 nights in Dec 2025