Nashville International Airport (BNA) - 24 min drive
Restaurants
McDonald's - 3 min walk
Sonic Drive-In - 9 min walk
Chick-fil-A - 13 min walk
Starbucks - 4 min walk
Cracker Barrel - 9 min walk
About this property
Best Western Franklin Inn
Hotel near CoolSprings Galleria
Free full breakfast, laundry facilities, and a gym are just a few of the amenities provided at Best Western Franklin Inn. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
An outdoor pool
Free self parking
Express check-out, a front-desk safe, and a 24-hour front desk
1 meeting room, multilingual staff, and a TV in the lobby
Guest reviews speak highly of the breakfast and helpful staff
Room features
All 132 individually furnished rooms have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Pillowtop mattresses and free cribs/infant beds
Bathrooms with shower/tub combinations and hair dryers
42-inch TVs with premium channels
Wardrobes/closets, refrigerators, and coffee/tea makers
Languages
English, Hindi, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free self parking on site
Free RV/bus/truck parking on site
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Free full breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas
Things to do
Gym
Outdoor pool
TV in common areas
Family friendly
In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Business services
24-hour business center
Computer station
Conference space
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
No elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
2 floors
Banquet hall
Built in 1997
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Pillowtop mattress
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
42-inch TV with premium cable channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Heating
Individual furnishings
Iron/ironing board
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin
Frequently asked questions
Does Best Western Franklin Inn have a pool?
Yes, this property has an outdoor pool.
Is Best Western Franklin Inn pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Franklin Inn?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Best Western Franklin Inn?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Best Western Franklin Inn?
Check-out is at 11 AM.
Where is Best Western Franklin Inn located?
Situated in the historical district, this hotel is within 1 mi (2 km) of Saint Thomas Medical Partners and SOAR Adventure Tower. Aspen Grove Park and Fort Granger Park are also within 3 mi (5 km).
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Best Western Franklin Inn Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 661 out of 1218 reviews
10 - Excellent
661
Rating 8 - Good. 352 out of 1218 reviews
8 - Good
352
Rating 6 - Okay. 124 out of 1218 reviews
6 - Okay
124
Rating 4 - Poor. 50 out of 1218 reviews
4 - Poor
50
Rating 2 - Terrible. 31 out of 1218 reviews
2 - Terrible
31
8.8/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10
Nice staff, room was very clean and are a was great location!
Tammy
Stayed 1 night in May 2025
8/10
Nice stay for the night -
Sandra
Stayed 1 night in May 2025
10/10
The breakfast was great and they had nice laundry facilities. The staff was friendly.
ELIZABETH
Stayed 1 night in Jun 2025
10/10
The kindest staff and sparkling clean.
Kat
Stayed 1 night in May 2025
10/10
Great place to stay .
Will do it again
Martine
Stayed 2 nights in Apr 2025
8/10
Nice place to stay...overall happy with our selection.
David
Stayed 5 nights in Apr 2025
10/10
Great place!
Vanessa
Stayed 7 nights in Apr 2025
8/10
Clean and convenient for a brief stay.
Zeynep
Stayed 1 night in May 2025
8/10
We loved the playground for the kids
Alexandria
Stayed 2 nights in May 2025
10/10
Hotel very nice
Sheryl
Stayed 1 night in Apr 2025
10/10
This was the best stay of our trip, even though we only needed it for one night. The room was clean, comfortable, and well-maintained—exactly what we needed after a long day of travel. The staff was friendly, and everything felt easy and convenient. For a short stay, it exceeded expectations. I’d definitely stay here again if I’m in the area.
Amy
Stayed 1 night in May 2025
10/10
Office staff was very helpful, breakfast was delicious, convenient location.
Elizabeth A
Stayed 5 nights in Apr 2025
8/10
it is a great motel for an overnight stay on the road it is clean and includes breakfast it is not in the centre of Franklin but outside of it there is a waffle house next door and a mc donalds across the street and more places to eat nearby.
anne
Stayed 1 night in May 2025
10/10
Everything was great and breakfast was delicious, the onlybissue we had was parking other than that we enjoyed our stay
Chris
Stayed 1 night in May 2025
10/10
Excellent spot to stay to comfortably and safely rest during a long road trip.
Helpful staff and pristine room presentation. Many Thanks!
Suzanne
Stayed 1 night in May 2025
10/10
Perfect place to stay for a quick 3 nights. Clean and comfortable. Nothing fancy but clean and comfortable. Worth the price and short distance to downtown!
Constance
Stayed 3 nights in May 2025
10/10
The rooms were very clean and the breakfast was very good. Service on check in and out was also very good.
Mark
Stayed 1 night in Mar 2025
10/10
Great!
Brandon
Stayed 1 night in May 2025
10/10
How courteous and kind staff are
Stephanie
Stayed 1 night in Jun 2025
10/10
Everything was excellent.
Michael
Stayed 1 night in Apr 2025
8/10
Good trip and hotel was nice and priced reasonable and close to different food options
harold
Stayed 1 night in Mar 2025
10/10
Quick and easy check-in with polite staff, near lots of restaurants.
Derek
Stayed 1 night in Feb 2025
10/10
Room was very clean and up to date. I should have brought my pillow from home as the pillows in the room were a bit flat, but that’s on me. Good water pressure in the shower too. Would stay here again for sure.
Chris
Stayed 1 night in May 2025
10/10
It was clean and very nice. Staff was helpful and friendly