Ratings based on 991 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 15, 2024 on Expedia
by A verified traveler
Posted Mar 24, 2024 on Expedia
by A verified traveler
Posted Mar 17, 2024 on Expedia
Overall decent
Comment from Hotel Management
Mar 18, 2024 by Shannon, Hotel Management
Dear Yuhgo,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted Mar 5, 2024 on Expedia
Great location, great amenities, great staff!
Comment from Hotel Management
Mar 8, 2024 by Shannon, Hotel Management
Dear Aron,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon
by A verified traveler
Posted Feb 11, 2024 on Expedia
Building and room were very nice.
Comment from Hotel Management
Feb 11, 2024 by Shannon, Hotel Management
Dear Danielle,On behalf of the entire hotel team, I want to thank you for completing our guest survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted Feb 11, 2024 on Expedia
Comment from Hotel Management
Feb 14, 2024 by Shannon, Hotel Management
Dear Calah,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted Feb 11, 2024 on Expedia
When we got there we hadn't realized there was a $100 hold but that was fine. We had dinner at the restaurant which was pricey considering the quality. My bread on my Reuben was burnt. My bf's chicken was over cooked & dry. Went up to the room and there was no hot water and the phone didn't work. Switched rooms at midnight after the front desk realized I wasn't an idiot and knew how a shower works. Wasn't offered anything and since we checked out we still haven't received the $100 hold back. Will never stay at a Sheraton ever again
Comment from Hotel Management
Feb 11, 2024 by Shannon, Hotel Management
Dear David,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk and engineering teams to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
by A verified traveler
Posted Feb 10, 2024 on Expedia
by A verified traveler
Posted Feb 4, 2024 on Expedia
Friendly staff and beautiful facilities.
Comment from Hotel Management
Feb 4, 2024 by Shannon, Hotel Management
Dear Ms. Cristina,On behalf of the entire hotel team, I want to thank you for completing our guest survey.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted Jan 10, 2024 on Hotels
Comment from Hotel Management
Jan 15, 2024 by Shannon, Hotel Management
Dear Heather,Thank you for taking the time to share your feedback regarding your recent stay at at the Sheraton Nashua.We hope to welcome you again soon.